Jiffy Lube

3.8
264 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery StoreJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in WATERTOWN. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
84 Arsenal St, Watertown, MA
02472, United States

Hours

Reviews

3.8
264 reviews
5 stars
157
4 stars
29
3 stars
8
2 stars
6
1 star
64

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of experiences with service quality, ranging from quick and efficient to rude and unprofessional interactions.

Pricing Issues

Many customers expressed dissatisfaction with pricing, feeling that charges were excessive and not clearly communicated.

Attention to Detail

Several reviews highlighted issues with incomplete services, such as not performing promised tasks or causing additional problems with vehicles.

Customer Service

While some praised the friendliness and professionalism of staff, others reported negative experiences with rude behavior and lack of communication.
  • JD
    Jason Dunklee
    Dec 14, 2025
    5.0
    The service was quick, targeted and reasonably priced. The technician was knowledgeable and efficient. I appreciated being able to go into the shop and interact with the technician at my car. He suggested additional services I needed without the feeling of upselling.
  • AM
    Aaron Meisner
    Nov 23, 2025
    1.0
    guy wouldn't check my tire pressure -- every other Jiffy Lube I've been to does this for free
  • BP
    Brenn Parker
    Nov 8, 2025
    5.0
    Seriously don't go anywhere else this Jiffy Lube is the best car service in greater Boston. Always quick and efficient and friendly. We find the best time to go is Saturdays!
  • PM
    Philippe Muller
    Nov 5, 2025
    5.0
    Amazing staff, fast efficient and super consiflderate.
  • JL
    Jeffrey Logan
    Oct 13, 2025
    5.0
    The place opens at 8am. It’s the best and friendliest time to arrive 8am. In and out service. Trust me!!!

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service