Jiffy Lube

3.8
260 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery Store
Jiffy Lube offers fast, quality oil changes performed by trained technicians in WATERTOWN. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
84 Arsenal St, Watertown, MA
02472, United States

Hours

Reviews

3.8
260 reviews
5 stars
154
4 stars
29
3 stars
8
2 stars
6
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rudeness and unprofessional behavior.

Service Quality

Inconsistent service quality; some customers experienced thorough and efficient service, while others reported incomplete work and additional issues post-service.

Speed of Service

Many customers appreciated the quick service, but some noted long wait times despite few customers being present.

Pricing Issues

Customers expressed dissatisfaction with pricing, feeling it was too high for the services rendered, and reported being charged for services not performed.

Attention to Detail

Several reviews highlighted a lack of attention to detail, with customers noting that promised services were not completed.
  • BP
    Brenn Parker
    Nov 8, 2025
    5.0
    Seriously don't go anywhere else this Jiffy Lube is the best car service in greater Boston. Always quick and efficient and friendly. We find the best time to go is Saturdays!
  • PM
    Philippe Muller
    Nov 5, 2025
    5.0
    Amazing staff, fast efficient and super consiflderate.
  • JL
    Jeffrey Logan
    Oct 13, 2025
    5.0
    The place opens at 8am. It’s the best and friendliest time to arrive 8am. In and out service. Trust me!!!
  • KB
    Kerri Bonney
    Aug 30, 2025
    1.0
    I dont know who the new guys are but these guys are rude. I was waiting to get an oil change and over heard one of the workers screaming on the phone. Swearing and just being out right disrespectful. They yell back and forth at each other like theyre high school students. Get it together
  • MK
    Matthew Kasparian
    Aug 23, 2025
    1.0
    Slow and rude service.. never going again

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service