Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Lexington Ave in Waltham, MA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Waltham, MA or call us at (781) 894-0656.
Many customers praised the staff for being helpful, knowledgeable, and accommodating, often going above and beyond to assist.
Customer Service Issues
Several reviews highlighted poor customer service experiences, including rudeness and lack of assistance from certain employees.
Product Availability
Customers appreciated the wide selection of products available, although some expressed frustration with the need to order items that were not in stock.
Mixed Experiences
While many had positive interactions, there were notable complaints about specific employees and overall service quality, leading to a mixed reputation.
Installation Services
Some customers valued the free installation services offered, although experiences varied significantly depending on the staff member.
I went in for a set of wiper blades. The size guide was replaced with a QR code, which I don't use. When asked, the young man found the sizes that I needed. When I went to pay, there was a special that I wasn't aware of for a free gallon of washer fluid. He also offered to install the wiper blades, which he did, and did it more quickly than I would have. I'm sorry that I didn't get his name. It was nice to get good and helpful service. I have not been so lucky at other businesses lately.
HA
Herick Agosto
Sep 10, 2025
5.0
I think that people do not want to pay the mechanics and even give them some tips because if they go where a mechanic would charge them more than they can tip, I think that employees do not want to be responsible for any problems that arise in an installation since they are not professional, so think if they buy a TV, they will last for the one who sold them, who installed it too? So they are not selfish.
SC
Sally Collura
Sep 6, 2025
5.0
This is my one stop shopping for anything I need for my car. The staff knows the products and being a woman not knowing much about cars or upkeep I find that they are an immense help
Frequently Asked Questions About AutoZone Auto Parts
What are the store hours for AutoZone Auto Parts in Waltham?
AutoZone Auto Parts in Waltham is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 7:30 AM to 9:00 PM.
Does AutoZone Auto Parts in Waltham offer in-store pickup and same-day delivery?
Yes, AutoZone Auto Parts in Waltham offers both in-store pickup and same-day delivery services.
What products and brands can I find at AutoZone Auto Parts on Lexington Street?
You can find auto parts, brake pads, car batteries, and car accessories from brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
What is the address and contact number for AutoZone Auto Parts in Waltham, MA?
The store is located at 140 Lexington St, Waltham, MA 02452. You can reach them at (781) 894-0656.
Can I contact AutoZone Auto Parts in Waltham via email or social media?
Yes, you can email customer.service@autozone.com or visit their Facebook page at https://www.facebook.com/327386143940711 (AutoZoneWalthamMA).
Are there any nearby places where I can grab food before or after visiting AutoZone in Waltham?
Yes, nearby food options include Papa Gino's pizza restaurant, Demos Greek restaurant, Boston Kebab Mediterranean restaurant, Dunkin' coffee shop, and 7-Eleven convenience store with sandwiches.
Where can I get automotive repair or tire services near AutoZone Auto Parts in Waltham?
Nearby automotive repair services are available at The Wheel Fix for tire repair, Truck and Auto Repair, TM Garage, and PIRTEK for automotive repair and professional services.
Are there any automotive-related businesses close to AutoZone in Waltham?
Yes, nearby automotive businesses include AutoZone itself, Alien Motorsports motorcycle dealer, Baystate motorcycle repair, and The Wheel Fix tire dealer and auto restoration services.
Does AutoZone in Waltham offer curbside pickup and in-store shopping options?
Yes, AutoZone Waltham provides curbside pickup along with in-store shopping for customer convenience.
When was the AutoZone Auto Parts location in Waltham established?
The AutoZone Auto Parts store in Waltham was established in 1979.