AutoZone Auto Parts

4.2
235 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Lexington Ave in Waltham, MA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Waltham, MA or call us at (781) 894-0656.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
140 Lexington St, Waltham, MA
02452, United States

Hours

Reviews

4.2
235 reviews
5 stars
149
4 stars
36
3 stars
18
2 stars
5
1 star
27

What are people saying?

AI-generated from recent customer reviews

Staff Helpfulness

Many customers praised the staff for being helpful, knowledgeable, and accommodating, often going above and beyond to assist.

Customer Service Issues

Several reviews highlighted poor customer service experiences, including rudeness and lack of assistance from certain employees.

Product Availability

Customers appreciated the wide selection of products available, although some expressed frustration with the need to order items that were not in stock.

Mixed Experiences

While many had positive interactions, there were notable complaints about specific employees and overall service quality, leading to a mixed reputation.

Installation Services

Some customers valued the free installation services offered, although experiences varied significantly depending on the staff member.
  • JC
    Jonathan Cappello
    Oct 13, 2025
    5.0
    Perfect staff! Perfect parts! Perfect service! Perfect establishment!
  • SP
    Stephanie P
    Oct 12, 2025
    5.0
    Really helpful and knowledgeable sales people
  • BB
    Butch Black
    Sep 20, 2025
    5.0
    I went in for a set of wiper blades. The size guide was replaced with a QR code, which I don't use. When asked, the young man found the sizes that I needed. When I went to pay, there was a special that I wasn't aware of for a free gallon of washer fluid. He also offered to install the wiper blades, which he did, and did it more quickly than I would have. I'm sorry that I didn't get his name. It was nice to get good and helpful service. I have not been so lucky at other businesses lately.
  • HA
    Herick Agosto
    Sep 10, 2025
    5.0
    I think that people do not want to pay the mechanics and even give them some tips because if they go where a mechanic would charge them more than they can tip, I think that employees do not want to be responsible for any problems that arise in an installation since they are not professional, so think if they buy a TV, they will last for the one who sold them, who installed it too? So they are not selfish.
  • SC
    Sally Collura
    Sep 6, 2025
    5.0
    This is my one stop shopping for anything I need for my car. The staff knows the products and being a woman not knowing much about cars or upkeep I find that they are an immense help

Frequently Asked Questions About AutoZone Auto Parts

What are the store hours for AutoZone Auto Parts in Waltham?

AutoZone Auto Parts in Waltham is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 7:30 AM to 9:00 PM.

Does AutoZone Auto Parts in Waltham offer in-store pickup and same-day delivery?

Yes, AutoZone Auto Parts in Waltham offers both in-store pickup and same-day delivery services.