Tire Warehouse

4.4
412 reviews

Business Details

818 Memorial Ave, W Springfield, MA
01089, United States
(413) 732-9787
https://locations.tirewarehouse.net/ma/w-springfield/818-memorial-ave

About

Tire Shop
Visit Tire Warehouse for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Tire Warehouse
818 Memorial Ave, W Springfield, MA
01089, United States

Hours

Reviews

4.4
412 reviews
5 stars
314
4 stars
37
3 stars
9
2 stars
5
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their willingness to assist and provide quick service.

Service Quality

There were mixed reviews regarding service quality, with some customers reporting excellent experiences while others faced issues such as improper tire installations and lack of accountability.

Efficiency

Several reviews noted the quick turnaround time for services, with many customers appreciating the promptness in addressing their tire issues.

Honesty

Some customers appreciated the honesty of the staff in recommending repairs over unnecessary tire replacements, while others reported experiences of being misled.

Management Issues

There were complaints about unprofessional behavior from management and staff, including instances of poor communication and lack of accountability.
  • MP
    Michael Penna
    3 days ago
    1.0
    Beware, went for a sticker and they said they found 4 things wrong with it. Lies, took it to my garage in Ludlow and they basically laughed. Only thing wrong was a bulb was out. I paid another 35$ instead of going back to the Goodyear lies and deception
  • AD
    Anthony DeMaio
    Feb 6, 2026
    1.0
    Worst experience I have ever had with a tire shop. I walked in at 12:30p, to the man behind the counter SLEEPING in front of the computer. When I woke him from his nap he seemed annoyed to have to help me. Made an appointment and yet my tires were not in stock. No one bothered to call and let me know that. Customer service is non existent. I asked for a quote and a breakdown of what the costs of the tires and installation were, he was not interested in doing that for me. I advise anyone looking for tires to avoid this shop at all costs.
  • RN
    Robert Newlin
    Jan 23, 2026
    5.0
    Fantastic service, fast, and so helpful! Thank you!
  • SD
    Sarkis DeMarco
    Jan 14, 2026
    5.0
    Best shop for tires around great customer service fast and efficient never would go anywhere else for tires
  • SS
    Stephanie S
    Jan 13, 2026
    1.0
    🚨 STAY FAR AWAY FROM THIS PLACE 🚨 I paid Tire Warehouse for tires and a wheel alignment, and the SECOND I drove off, my car was pulling left and right. That doesn’t happen unless the alignment was done wrong or not done AT ALL. They never gave me an alignment report. When I came back the next day demanding proof, I was hit with the classic shady excuse: “the printer is broken.” Yeah… sure. Then they had the nerve to offer to “redo” the alignment — which tells me everything I need to know: they screwed it up the first time. I took my car to Town Fair Tire, where REAL professionals did the alignment and gave me an actual printed report. That report proves there is NO POSSIBLE WAY my car magically needed another alignment overnight. Either Tire Warehouse never performed the service or their technicians have no idea what they’re doing. This place is dishonest, unprofessional, and unsafe. From the mechanics to management, the entire operation feels shady. No paperwork, no accountability, and zero concern for customer safety. Pro tip: If they won’t give you an alignment report, assume the work was never done. I will NEVER return here and do NOT recommend this place to anyone. I’m sending my alignment report straight to corporate because this is straight-up unacceptable.

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