Business Details
About
Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
Location
Hours
Reviews
4.1
186 reviews
5 stars
129
4 stars
18
3 stars
3
2 stars
6
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised staff for being friendly and accommodating, while others reported rude behavior and lack of communication.
Service Delays
Numerous customers experienced long wait times for service, with some appointments taking significantly longer than expected.
Pricing Issues
Customers noted discrepancies between quoted prices and final charges, with some feeling overcharged for services.
Quality of Work
Concerns about the quality of repairs, including reports of damage to vehicles and improper service execution.
Management Praise
Several reviews highlighted positive experiences with specific managers, particularly praising their professionalism and willingness to help.
- CEChris EnglandNov 10, 20255.0They were able to get me in right away to mount a couple of tires for me that I already had. I’ve used Monro in the past and have been happy with the service I receive. I’ll be back again for other services as needed.
- MLmaddie levesqueNov 7, 20251.0HIGHLY do not recommend. ordered tires from goodyear at the beginning of the week and set up an appointment for today at 10am, everything was paid for and i called last night to confirm they said yup see you at 10! showed up this morning and the 2 guys there had no idea what i was talking about and went to look 4 times in the back and said they have no appointment or my tires and they must’ve been delivered somewhere else but if i wanted tires today i would have to pay AGAIN even though i showed them the email with my order and appointment. after being on the phone w corporate and goodyear all morning i find out that my tires were delivered 11/2 and signed off on, and the kid named josh that was there this morning confirmed to signing off on them but didn’t know where they are. don’t know what shady stuff is going on there but they had my tires the whole time and lied to me trying to get me to pay another $700. wasted my time and i still have no new tires!
- TBTim BurrowsOct 20, 20251.0Do Not Go Here. I ordered 1,100 dollar tires from tire rack to be installed on my only day off of the week. Appointment at 9am. The store looks abandoned, I thought it was the wrong address but went inside. The only employee comes over and says yes we have your tires but I cannot install them you can come back next week. In the rain I take my tires put them in my honda and leave. Luckily the Firestone down the street was able to fit me in. Don't waste your time dealing with Monroe they are a thumbs down for me
- SGSteven GousieOct 19, 20251.0Beware!!! First of all I went in to get an oil change and tire rotation. Manager told me no free tire rotation with a standard oil change. I said I'd been coming for year's when did it change? We went back and forth then he told me he would do me a favor and do it. When I got home I noticed I was charged 3.99 for fluids! Since when? Went out to my vehicle and put a half bottle of windshield wash in! So not only did they not fill my fluids they illegally charged me for something that they advertised as free. Buyer beware and this Manager should be fired!
- NFNicholas FrizadoOct 14, 20255.0First off I’d like to start with they are extremely welcoming, polite and kind people. Excellent pricing in a timely fashion. Love these guys and will forever be a loyal customer.
Frequently Asked Questions About Monro Auto Service and Tire Centers
What services does Monro Auto Service and Tire Centers in Swansea, MA offer?
Monro Auto Service and Tire Centers provides dealer-quality auto maintenance and repair services, including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing, and tire changes with top-quality brands.
What are the operating hours for Monro Auto Service and Tire Centers in Swansea?
The center is open Monday through Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and closed on Sundays.
Where is Monro Auto Service and Tire Centers located?
It is located at 742 GAR Highway, Swansea, MA 02777, United States.
What tire brands does Monro Auto Service and Tire Centers specialize in?
They specialize in top-quality tire brands including Goodyear, Cooper, Nexen, Kumho, and Ironman.
Can Monro Auto Service and Tire Centers help with roadside assistance?
Yes, they offer roadside assistance and towing services as part of their comprehensive automotive care.
What are some nearby dining options where I can eat before or after my visit?
Nearby dining options include Ponderosa Steak House, Friendly's which offers ice cream and burgers, Burger King, Plaza Pizza II for Italian food, Aroma Joe's Coffee, and Dunkin' Donuts for coffee and snacks.
Are there any nearby gas stations close to Monro Auto Service and Tire Centers for refueling your vehicle?
Yes, several gas stations nearby include Swansea Gas, Citgo, Shell, and Speedway, which can be convenient for refueling before or after your vehicle service.
Where can I find mobile phone or electronics stores near Monro Auto Service?
Nearby mobile phone and electronics stores include Cellular Sales, Verizon, T-Mobile, and the AT&T Store, offering various retail and mobile phone accessories.
Is there a dental or health care facility near Monro Auto Service and Tire Centers?
Yes, Stencil Dental provides dental and orthodontic services nearby, and Mass-RI Veterinary ER and Swansea Animal Hospital cater to pet health and medical needs.
What automotive repair shops are nearby besides Monro Auto Service?
Other nearby automotive repair and tire service centers include Firestone Complete Auto Care and Valvoline Instant Oil Change, which provide automotive repairs, tire services, and oil changes.