Empire Pre-Owned Superstore

Reviews

• DF

  Donna Foley

  5 days ago
  5.0
  Brought my daughter to help her buy her first car. Chelsea was our sales person. She did an outstanding job. The whole team worked together to get my daughter approved and into a reliable car with a monthly payment that was totally in our budget. What a great team.
• SS

  Savannah

  Feb 20, 2026
  5.0
  I went there after a repo and bad credit. The women I went to Kaitlin she was amazing. She helped me out so much by reducing my monthly payment and she was very nice and was super helpful.
• SW

  stephen walls

  Feb 17, 2026
  1.0
  Buy Beware: Saw a truck online through Cars.com for sale listed for $36420. Called to set up an appointment for the following Monday, during this call I confirmed the price of $36420. I received 4 follow up calls over the weekend about my appointment, which I confirmed and again asked if the price was still $36420, again confirmed by the person on the phone. I drove over 2 hours to look at the truck, took it for a test drive even though the salesperson said there was another salesperson working a deal on it, but I was told not to worry about that as the salesperson we were working with was more senior and he would get us in the truck. We started to work numbers, and the salesperson came back and I saw he listed the price at $39420 and gave us a payment based on that number. $3000 over the listed price on two websites, when I informed the salesperson he said, oh maybe a presidents day sales number. He went back to the sales manager and came back with a different payment, but said the price was $39420 because when they put a car price online, they assume all buyers will put $3000 down. I said it doesn't say that under the price, and he stated I had to look at the disclosures to see that. I mentioned it didn't say it on the other site, and this was deceptive behavior and they should honor the price we were quoted over the phone and online. they said no and we left. As we left, I stopped at the sales managers desk and stated that what they were doing was unfair and deceptive behavior as well as very misleading to consumers. The sales managers said that I should read the disclosures before calling. Poor service and dishonest pricing
• PM

  Paul Magliocco

  Feb 11, 2026
  5.0
  I made my appointment prior to my visit, I got to the facility and they took me right in. I waited for my oil change to be complete and it was taken care of within 45 minutes. No worries or issues! Great service. The staff were awesome, so many of them greeted me and talked to me while I was there!!
• NS

  Nunu Swuy

  Feb 3, 2026
  1.0
  To test drive a car they will say they need to do a soft pull on your credit to see if you’re pre approved but actually do a hard pull