Sullivan Tire & Auto Service

4.6
199 reviews
Sudbury, MA Sullivan Tire and Auto Service

About

Tire Shop

Details

  • Requires appointmentNot available
  • Curbside pickupAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable

Location

Sullivan Tire & Auto Service
475 Boston Post Road, Sudbury, MA
01776, United States

Hours

Reviews

4.6
199 reviews
5 stars
167
4 stars
15
3 stars
3
2 stars
3
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised the friendly and helpful staff, some reported poor experiences with management and communication.

Service Quality

Overall, customers appreciated the quality of service, with many noting timely repairs and effective solutions, although there were instances of incorrect tire installations.

Pricing Transparency

Customers generally found pricing to be reasonable and appreciated the lack of pressure to upsell services, though some expressed concerns about unexpected charges.

Community Engagement

The business is recognized for its community involvement, such as supporting local events, which positively influences customer perception.
  • CM
    Collin McGladrigan
    Dec 22, 2025
    1.0
    Had my girlfriend get a tire patched here, they tried upselling a new tire. I refused and patched the tire myself. Thanks for the help though 👍
  • BS
    Bill Schineller
    Nov 21, 2025
    5.0
    Happy the tires I asked for were in stock and put on same day. Performed alignment and gave me before/after output. Courteous staff took a look at the wear on my old tires, actually didn’t pressure me to replace them (my mechanic had suggested I do so soon). Tires I wanted were on sale, and with sale price better than online tire stores. (More than my wife paid for same tires at Sullivan 2 years ago, but that’s inflation…) Sullivan Tire in Sudbury lets Sudbury Boy Scouts have Christmas Tree sale on their lot every year, so I like them as good community members.
  • DW
    David Ward
    Oct 25, 2025
    5.0
    Team at Sudbury location sourced a new tire and fit us in at very short notice over the weekend for tire damage/replacement before our daughter had to head back to college. Great experience, as per previous visits.
  • JH
    Jeff Horan
    Oct 14, 2025
    5.0
    I called Sullivan Tire and spoke with Monica to get preliminary information about the availability/prices for tires & brakes about two weeks before I decided to move forward with the job; one week before I called and spoke with Alex, who ordered the specific tires to ensure they were in-stock the day of my appointment. I arrived at 7:30am and was greeted by Alex at the front-door, who already had my work-order printed and confirmed. Alex said it would take a few hours to complete and I would get a call when it was done. I hung out in the waiting area for a few minutes until my ride picked me up, it was nicely appointed with WiFi, a high-def TV and coffee. About 4-hours later just before lunch I received a call that it was done. I came back, reviewed the completed work-order and picked up my vehicle. Everything was completed as specified to the highest standards; I feel my vehicle rides like factory new. THANK YOU Sullivan Tire, you went above and beyond!!
  • AM
    Anita Maillet
    Sep 13, 2025
    5.0
    Great place to get your car serviced. Very friendly and precise.

Frequently Asked Questions About Sullivan Tire & Auto Service

What are the operating hours of Sullivan Tire & Auto Service?

The shop is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 7:30 AM to 5:00 PM, and closed on Sundays.

Does Sullivan Tire & Auto Service require appointments for service?

Appointments are not required; you can visit without prior booking.