Brand Certified
Pilot Travel Center
3.9(2256 reviews)
Certified by Pilot Travel Center • Mar 01, 2026
Business Details
400 Haynes St, Sturbridge, MA
01566, United States
Certified by Pilot Travel Center • Mar 01, 2026
(508) 347-9104
Certified by Pilot Travel Center • Mar 01, 2026
https://locations.pilotflyingj.com/search
Certified by Pilot Travel Center • Mar 01, 2026
About
Certified by Pilot Travel Center • Mar 01, 2026
Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Sturbridge, MA!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Pilot Travel Center • Mar 01, 2026
Hours
Certified by Pilot Travel Center • Mar 01, 2026
Reviews
3.9
2,256 reviews
5 stars
1,117
4 stars
477
3 stars
273
2 stars
114
1 star
275
What are people saying?
AI-generated from recent customer reviews
Parking Issues
Customers frequently reported problems with parking availability, including overcrowding and difficulties accessing reserved spots.
Staff Behavior
Many reviews highlighted rude or unhelpful staff interactions, with some customers feeling disrespected or ignored.
Cleanliness Concerns
Several customers noted issues with cleanliness, particularly in the showers and restrooms, with some stating that facilities were not properly maintained.
Long Wait Times
Numerous reviews mentioned excessive wait times for fuel and showers, causing frustration among customers.
Mixed Experiences
While some customers praised the cleanliness and friendly staff, others had negative experiences, indicating inconsistency in service quality.
- NSN. StollFeb 23, 20261.0Stuck in here during snow storm. Couldn't get out if we needed to, as the guy that plowed earlier plowed all of the trucks in. He winged it all towards parked trucks - 3 to 4 foot snow piles in front of all of the trucks. Trucks are stuck all over trying to move!
- RTRichard ThompsonFeb 23, 20265.0Went there recently and it was clean not to mention so friendly. I had an issue and one of the managers was so kind and friendly I think her name was Shannon. I paid for a parking spot but all were taken and Thomas got me a spot immediately which wasn't an easy task. I will definitely be going back. 10/10 Ricky
- RRRyukaFeb 22, 20261.0Horrible. Reserved a spot showed up all were taken, not only that but it took over 3 hours for the staff to kick people out of my reserved spot.
- ADAdam DonithanFeb 17, 20261.0No free parking and its $25, when I go to a pilot or flying j I expect there to be some free parking, but none? no thanks wouldn't even support by buying fuel or food. Which is usually the polite thing to do for free parking. Hope you'll stay safe on the road because less places are looking out for you and just your money.
- ELEmily LemesFeb 8, 20261.0The worst post that exists, employees treat customers very badly in this location. Not to mention if you stop to refuel and enter the station for 5 minutes they threaten you to call the police. the Worst station with the worst employees. Employees don't respect you, they see you yelling at you in front of people and making threats to you in front of others. VERY RUDE employees
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What are the operating hours of Pilot Travel Center in Sturbridge, MA?
Pilot Travel Center in Sturbridge, MA is open 24 hours a day, seven days a week, including holidays.
What types of fuel are available at this travel center?
This location provides gasoline, diesel, DEF, and electric vehicle charging stations.
Does Pilot Travel Center offer facilities for professional drivers such as shower and overnight parking?
Yes, amenities include reservable showers, overnight parking, laundry, and Wi-Fi to support professional drivers.
What food options can I find at Pilot Travel Center?
You can enjoy a variety of fresh foods including pizza, wings, jumbo breakfast burritos, wraps, chicken sandwiches, and more.
Are there payment methods like Apple Pay or credit cards accepted at this location?
Yes, the travel center accepts American Express, Discover, Mastercard, Visa, Apple Pay, Google Pay, EBT, cash, and contactless payments.
Is there free Wi-Fi available at the Pilot Travel Center in Sturbridge?
Yes, free Wi-Fi is available for customers at this location.
How can I reserve parking or access gift cards for Pilot Travel Center?
You can reserve parking or purchase eGift Cards through the Pilot MyRewards app or the Pilot company website using provided quick links.
What nearby food options are available around Pilot Travel Center in Sturbridge?
Nearby eateries include Cinnabon for bakery treats and coffee, Subway for sandwiches, Auntie Anne's for pretzels, Sbarro for pizza, Burger King and Roy Rogers for fast food.
Are there nearby hotels for travelers visiting Pilot Travel Center?
Yes, nearby accommodations include Days Inn by Wyndham Sturbridge, Travelodge, Days Inn, and Quality Inn and Conference Center, which offer convenient lodging options.
Where can I find automotive services or fuel-related facilities near Pilot Travel Center?
Nearby you can find another Pilot Flying J location, CAT Scale for truck weighing, Mobil and Exxon & Mobil Stations for additional fuel and automotive services.
Brand Certified Facts from Pilot Travel Center
Pilot Travel Center partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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