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AutoZone Auto Parts

4.2
(335 reviews)

Business Details

153 Main St, Stoneham, MA
02180, United States
(781) 279-3558
https://www.autozone.com/locations/ma/stoneham/153-main-st.html

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Main Street in Stoneham, MA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Stoneham, MA or call us at (781) 279-3558.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
153 Main St, Stoneham, MA
02180, United States

Hours

Reviews

4.2
335 reviews
5 stars
212
4 stars
56
3 stars
29
2 stars
5
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; while some employees received praise for their helpfulness, others were criticized for being rude or unhelpful.

Staff Knowledge

Several customers noted that some staff members were knowledgeable and provided valuable assistance, while others seemed uninformed or unhelpful.

Product Availability

Customers expressed frustration with product availability and inventory issues, often finding items listed as in stock but not available in-store.

Assistance with Installation

Many reviews highlighted positive experiences with staff assisting in the installation of parts, particularly batteries and wiper blades.

Store Management

Feedback on management was mixed, with some praising individual managers for their helpfulness, while others criticized management for poor customer service.
  • ES
    Ellen Shea
    2 days ago
    5.0
    Jim was very helpful. Even helped me put my new wiper blades on.
  • L
    L Squared !
    Feb 9, 2026
    1.0
    Horrible customer service. The man at the desk talked down to me and basically called me an idiot. Then said they have no staff to help with my battery and that its "too dark out to deal with it" never again
  • EV
    Evan V
    Jan 27, 2026
    5.0
    Christian was an absolute goat. Helped me install my windshield wipers. Give that man a raise ✌️🙏
  • BS
    Bryan Schevis
    Dec 19, 2025
    5.0
    A young gentleman named Shane just assisted my wife with new wiper blades. He got her the product we wanted, and installed them on her van in the rain!!!! What a huge help as my wife is on the road running many errands with an old wiper that was coming apart. THANK YOU AutoZone and Shane!!!!
  • TT
    Tomas Colorado (Tcolor)
    Dec 5, 2025
    1.0
    I called the store earlier in the week to ask which battery I should get and if they'll install it for free. The employee happily helped and confirmed they'd be able to install the battery for free since my car has easy access to it. After I ordered and came in to pickup the battery. The employee that helped me informed me that no one would volunteer to install the battery in the cold. While I understand that it's winter, it is very frustrating to be promised one thing, but be told another.

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours of AutoZone Auto Parts in Stoneham, MA?

AutoZone Auto Parts in Stoneham, MA is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sundays from 9:00 AM to 6:00 PM.

Does AutoZone Auto Parts in Stoneham offer in-store pickup or delivery services?

Yes, AutoZone Auto Parts offers in-store pickup and same day delivery services for customers.

Brand Certified Facts from AutoZone Auto Parts

AutoZone Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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