AutoZone Auto Parts

4.2
331 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Main Street in Stoneham, MA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Stoneham, MA or call us at (781) 279-3558.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
153 Main St, Stoneham, MA
02180, United States

Hours

Reviews

4.2
331 reviews
5 stars
210
4 stars
55
3 stars
29
2 stars
5
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received praise for their helpfulness, while others were criticized for being unresponsive or rude.

Product Availability

Frequent complaints about items being out of stock despite showing availability online, leading to customer frustration.

Installation Assistance

Positive feedback for employees who assisted with installations, but inconsistent experiences reported regarding availability of help.

Store Management

Store management received both praise for helpfulness and criticism for poor service, indicating a lack of consistency in management performance.
  • BS
    Bryan Schevis
    Dec 19, 2025
    5.0
    A young gentleman named Shane just assisted my wife with new wiper blades. He got her the product we wanted, and installed them on her van in the rain!!!! What a huge help as my wife is on the road running many errands with an old wiper that was coming apart. THANK YOU AutoZone and Shane!!!!
  • TT
    Tomas Colorado (Tcolor)
    Dec 5, 2025
    1.0
    I called the store earlier in the week to ask which battery I should get and if they'll install it for free. The employee happily helped and confirmed they'd be able to install the battery for free since my car has easy access to it. After I ordered and came in to pickup the battery. The employee that helped me informed me that no one would volunteer to install the battery in the cold. While I understand that it's winter, it is very frustrating to be promised one thing, but be told another.
  • NP
    nickson pedroso
    Nov 5, 2025
    1.0
    The worst service I’ve ever received…they didn’t get out of the phone to help out… it looks like they don’t want to work… only the old guy is nice
  • RR
    Ronald Reppucci
    Oct 20, 2025
    1.0
    Worst AutoZone ever. Multiple times I have driven to this store for an item that was shown to be in stock, only to arrive and the item is not available on display, being told they do not have it, and the employees will not bother check stock. I understand that if shows one of an item that things sometimes can be mistakes, but today it was an item that this location was supposed to have THREE available. If I was responsible for a stores inventory and there were three $16.00 items missing, I would be concerned. But nobody in Stoneham is. As I said , this has happened to me MULTIPLE times at this particular location and NEVER at any other. I will just not bother even going to the Stoneham location anymore even if I have to drive further to another store.
  • KD
    Kerry D
    Oct 15, 2025
    5.0
    I went into Auto Zone in Stoneham and was helped by Liam. He was very helpful and gave me great advice regarding my windshield wipers. I really appreciate the way he didn't talk down to me and just explained it in a way that was meant to advise not berate.

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours of AutoZone Auto Parts in Stoneham, MA?

AutoZone Auto Parts in Stoneham, MA is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sundays from 9:00 AM to 6:00 PM.

Does AutoZone Auto Parts in Stoneham offer in-store pickup or delivery services?

Yes, AutoZone Auto Parts offers in-store pickup and same day delivery services for customers.