AutoZone Auto Parts

4.2
327 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Main Street in Stoneham, MA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Stoneham, MA or call us at (781) 279-3558.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
153 Main St, Stoneham, MA
02180, United States

Hours

Reviews

4.2
327 reviews
5 stars
207
4 stars
55
3 stars
29
2 stars
5
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received praise for their helpfulness, while others were criticized for being unhelpful or rude.

Product Availability

Frequent complaints about items being out of stock despite being listed as available, leading to customer frustration.

Staff Knowledge

Some staff members were noted for their expertise and willingness to assist, while others lacked product knowledge and customer service skills.

Store Condition

The store was described as small with limited inventory, and some customers found the environment uninviting.

Positive Experiences

Several customers shared positive experiences with specific employees who went above and beyond to assist, highlighting the potential for excellent service.
  • NP
    nickson pedroso
    Nov 5, 2025
    1.0
    The worst service I’ve ever received…they didn’t get out of the phone to help out… it looks like they don’t want to work… only the old guy is nice
  • RR
    Ronald Reppucci
    Oct 20, 2025
    1.0
    Worst AutoZone ever. Multiple times I have driven to this store for an item that was shown to be in stock, only to arrive and the item is not available on display, being told they do not have it, and the employees will not bother check stock. I understand that if shows one of an item that things sometimes can be mistakes, but today it was an item that this location was supposed to have THREE available. If I was responsible for a stores inventory and there were three $16.00 items missing, I would be concerned. But nobody in Stoneham is. As I said , this has happened to me MULTIPLE times at this particular location and NEVER at any other. I will just not bother even going to the Stoneham location anymore even if I have to drive further to another store.
  • KD
    Kerry D
    Oct 15, 2025
    5.0
    I went into Auto Zone in Stoneham and was helped by Liam. He was very helpful and gave me great advice regarding my windshield wipers. I really appreciate the way he didn't talk down to me and just explained it in a way that was meant to advise not berate.
  • DA
    Dylan Amato
    Oct 12, 2025
    5.0
    Good for making sure you get the right parts and don’t damage your car
  • AS
    Archie Sinclair
    Oct 7, 2025
    3.0
    Staff is okay at this location but the place is small so the selections is well, small. And nothing is cheap there. Be careful pulling out of the parking lot. Their front apron is narrow and has a curb where you’d normally pull back onto Rt 28….

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours of AutoZone Auto Parts in Stoneham, MA?

AutoZone Auto Parts in Stoneham, MA is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sundays from 9:00 AM to 6:00 PM.

Does AutoZone Auto Parts in Stoneham offer in-store pickup or delivery services?

Yes, AutoZone Auto Parts offers in-store pickup and same day delivery services for customers.