Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Main Street in Stoneham, MA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Stoneham, MA or call us at (781) 279-3558.
Mixed feedback on customer service; while some employees received praise for their helpfulness, others were criticized for being rude or unhelpful.
Staff Knowledge
Several customers noted that some staff members were knowledgeable and provided valuable assistance, while others seemed uninformed or unhelpful.
Product Availability
Customers expressed frustration with product availability and inventory issues, often finding items listed as in stock but not available in-store.
Assistance with Installation
Many reviews highlighted positive experiences with staff assisting in the installation of parts, particularly batteries and wiper blades.
Store Management
Feedback on management was mixed, with some praising individual managers for their helpfulness, while others criticized management for poor customer service.
ES
Ellen Shea
2 days ago
5.0
Jim was very helpful. Even helped me put my new wiper blades on.
L
L Squared !
Feb 9, 2026
1.0
Horrible customer service. The man at the desk talked down to me and basically called me an idiot. Then said they have no staff to help with my battery and that its "too dark out to deal with it" never again
EV
Evan V
Jan 27, 2026
5.0
Christian was an absolute goat. Helped me install my windshield wipers. Give that man a raise ✌️🙏
BS
Bryan Schevis
Dec 19, 2025
5.0
A young gentleman named Shane just assisted my wife with new wiper blades. He got her the product we wanted, and installed them on her van in the rain!!!! What a huge help as my wife is on the road running many errands with an old wiper that was coming apart. THANK YOU AutoZone and Shane!!!!
TT
Tomas Colorado (Tcolor)
Dec 5, 2025
1.0
I called the store earlier in the week to ask which battery I should get and if they'll install it for free. The employee happily helped and confirmed they'd be able to install the battery for free since my car has easy access to it. After I ordered and came in to pickup the battery. The employee that helped me informed me that no one would volunteer to install the battery in the cold. While I understand that it's winter, it is very frustrating to be promised one thing, but be told another.
Frequently Asked Questions About AutoZone Auto Parts
What are the opening hours of AutoZone Auto Parts in Stoneham, MA?
AutoZone Auto Parts in Stoneham, MA is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sundays from 9:00 AM to 6:00 PM.
Does AutoZone Auto Parts in Stoneham offer in-store pickup or delivery services?
Yes, AutoZone Auto Parts offers in-store pickup and same day delivery services for customers.
What types of products are available at AutoZone Auto Parts on Main Street?
The store offers auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
What are some popular auto part brands available at the Stoneham AutoZone location?
Brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Where is AutoZone Auto Parts located in Stoneham?
It is located at 153 Main St, Stoneham, MA 02180, USA.
Does AutoZone Auto Parts have any online resources for shopping or information?
Yes, customers can shop online or in-store via their website: https://www.autozone.com/locations/ma/stoneham/153-main-st.html
What nearby places can I visit along with AutoZone Auto Parts in Stoneham?
Nearby you can visit Pomps Cleaners for dry cleaning services, Sato II Restaurant for Asian fusion and sushi dining, and Hago Harrington's Miniature Golf for entertainment.
Are there any nearby automotive service places close to AutoZone in Stoneham?
Yes, Midas Stoneham, a tire shop and automotive retailer, is nearby for additional automotive services.
What are some nearby dining options close to AutoZone Auto Parts in Stoneham?
Nearby dining options include Louis Famous Roast Beef & Pizza, Johnny's Famous Roast Beef & Pizza, and Java Grind and Grill cafe.
How can customers contact AutoZone Auto Parts in Stoneham for inquiries?
Customers can call the store at (781) 279-3558 or email customer.service@autozone.com for assistance.
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