Jiffy Lube

4.3
966 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery Store
Jiffy Lube offers fast, quality oil changes performed by trained technicians in SPRINGFIELD. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
1130 Boston Rd, Springfield, MA
01119, United States

Hours

Reviews

4.3
966 reviews
5 stars
655
4 stars
135
3 stars
48
2 stars
30
1 star
98

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and helpful, particularly highlighting individuals like Kenny and Miguel.

Efficiency

Customers frequently noted the quick and efficient service, with many expressing satisfaction with the speed of oil changes and other services.

Pricing Issues

Several reviews mentioned concerns about overcharging and unclear pricing, with some customers feeling misled about additional fees.

Quality of Work

While many customers were satisfied with the services, there were complaints about incomplete work and issues arising shortly after service, leading to distrust.

Positive Experiences

Numerous customers shared positive experiences, recommending the location for its overall service and care.
  • NO
    Nathalie Orelien
    5 days ago
    1.0
    Needed an oil change...Simple! Be Vigilant. Beware Of Scams!
  • JD
    J D
    Nov 4, 2025
    5.0
    Joey D, Damaris F. , Justin R., Kenny T., the whole team is amazing!
  • OH
    Olivia H
    Oct 21, 2025
    5.0
    Went in for a quick oil change and small maintenance and got exactly that! Everyone was kind, respectful and very friendly! They did a great job, explained everything thoroughly, and ensured my trust in them!
  • JP
    Jonathan Perez
    Oct 18, 2025
    5.0
    I can't recommend the Jiffy Lube on Boston Rd. enough. All the guys there are super helpful. Kenny greets each customer like family, Joey was honest about the servicing and pricing. And Joaquin took no time to fix the issues. These guys know their craft.
  • KC
    Kathleen Cunningham
    Oct 15, 2025
    5.0
    Had a great experience at the Boston Rd Springfield Jiffy Lube. I was greeted right away and got into the shop just moments later (always good when the "to do" list for the day is long!). The attendants were efficient and got the oil change done quickly as well as the other complimentary checks.. other fluids (topped off if needed), tire pressure check and windshield wiper check. Staff, especially Kenny, the initial greeter, was great...very qualified and professional and all worked well together. A very positive shop for the company, and well worth the little drive to get there; reasonably priced, very efficient and quick, and STILL friendly! Thank you.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service