Jiffy Lube

4.3
977 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery StoreJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in SPRINGFIELD. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
1130 Boston Rd, Springfield, MA
01119, United States

Hours

Reviews

4.3
977 reviews
5 stars
663
4 stars
136
3 stars
48
2 stars
30
1 star
100

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional staff, particularly highlighting individuals like Kenny, Miguel, and Joey for their exceptional service.

Efficiency

Numerous reviews noted the quick and efficient service, with many customers appreciating the fast turnaround for oil changes and other services.

Pricing Concerns

Several customers expressed dissatisfaction with pricing, mentioning unexpected fees and feeling overcharged for services.

Mixed Experiences

While many reviews were positive, there were significant complaints about service quality, including issues with vehicle maintenance and perceived dishonesty.
  • CP
    Chachi Peña
    Dec 30, 2025
    5.0
    I had a great treat at boston Rosy jiffi lube
  • CS
    Carey Stevenson
    Dec 22, 2025
    4.0
    Nathan was very respectful and saved me money for everything I needed.
  • SD
    Suleiman Diaby
    Dec 22, 2025
    5.0
    If you need anything done this is the place to go! Great service and even greater people if you go there ask for Wakeem he will take care of you and hook you up
  • ZZ
    Zach Zona
    Dec 19, 2025
    1.0
    How does this over priced business get 5 star reviews. engine smells like burning fumes and my oil has been leaking puddles for three weeks ever since I left. My car never had an issue until I went to this place. My engine smells and feels like it’s going to seize.
  • AC
    Adriel Calderon
    Dec 17, 2025
    5.0
    My man Kenny is the man at the Boston road location in Springfield, Massachusetts and got me out of there In under fifteen mins on an oil change

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service