Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Springfield, MA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Boston Road location today.
Location
Hours
Reviews
4.3
410 reviews
5 stars
287
4 stars
48
3 stars
25
2 stars
11
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many customers praised the staff for being friendly and helpful, others reported rude behavior and unprofessionalism.
Vehicle Availability
Several customers expressed frustration over reserved vehicles not being available upon arrival, leading to dissatisfaction with the rental experience.
Cleanliness and Condition
Many reviews highlighted the cleanliness and good condition of the rental cars, although some customers reported receiving vehicles with unpleasant odors.
Pricing Issues
Customers frequently mentioned issues with pricing, including unexpected charges and dissatisfaction with rental rates compared to initial quotes.
- MAmarisol amaroJan 2, 20265.0Very satisfied costumer service was great
- LGLilly G.Dec 23, 20251.0Had an appointment for 3:00 and the lady informed us the car is 20 Minutes away, needs to come back, and be cleaned. She had us waiting for multiple minutes before approaching us as well. Appointments have set times for a reason, Be prepared and professional.
- JAJohana AyalaDec 9, 20255.0The girl who helped me is wonderful, super attentive and very kind, she explained everything to me in detail and helped me from the day I rented until the day I delivered the car, thank you very much
- MKmichelle kellumNov 2, 20255.0Excellent experience
- CECaballero EncarnaciónOct 4, 20254.0Using This Excellent Enterprise for over 5 years ago, this time has been 1st time that has received an unupdated and cigarette smell car, and medium/poor customer service. It says again, over n over; It's been the first time that happened with This EXCELLENT ENTERPRISE.
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Springfield, MA?
Enterprise Rent-A-Car is located at 1045 Boston Rd, Springfield, MA 01119.
What are the operating hours of Enterprise Rent-A-Car on weekdays?
Enterprise Rent-A-Car is open from 8:00 AM to 6:00 PM Monday through Friday.
Is Enterprise Rent-A-Car open on weekends?
Enterprise Rent-A-Car is open on Saturdays from 9:00 AM to 12:00 PM and closed on Sundays.
What types of vehicles can I rent at Enterprise Rent-A-Car?
Enterprise offers a wide range of rental vehicles including cars, vans, luxury cars, and trucks with flexible rental options.
Does Enterprise Rent-A-Car offer any special discounts?
Yes, Enterprise Rent-A-Car offers discounts for active military members.
What payment methods are accepted at Enterprise Rent-A-Car?
Enterprise accepts American Express, Cash, Check, Discover, MasterCard, and Visa as payment methods.
Can I reserve a rental car online for the Springfield location?
Yes, you can reserve a rental car online via Enterprise's website for the Springfield Boston Road location.
What nearby places can I visit after renting a car from Enterprise on Boston Road?
After renting a car at Enterprise, you can visit nearby places like Five Mile Pond Park for outdoor relaxation or enjoy a meal at restaurants such as Sonic Drive-In, Casa De Nana's, or Siano's Italian Pizzeria and Restaurant.
Are there any convenient nearby stores close to Enterprise Rent-A-Car for additional errands?
Yes, nearby stores include Walmart Grocery Pickup for groceries, Metro by T-Mobile for mobile services, and Sally Beauty for cosmetic needs, all easily accessible from Enterprise's location.
Is there a car wash service near Enterprise Rent-A-Car on Boston Road?
Yes, Washville Car Wash is a nearby automotive service where you can get your rental car cleaned conveniently.