Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Springfield, MA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Boston Road location today.
Location
Hours
Reviews
4.3
404 reviews
5 stars
283
4 stars
48
3 stars
25
2 stars
11
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service, with some praising staff as friendly and professional, while others reported rude or unhelpful interactions.
Vehicle Availability
Frequent complaints about unavailability of reserved vehicles, leading to customer dissatisfaction and frustration.
Cleanliness and Condition
Some customers noted that vehicles were clean and in good condition, while others reported issues such as unpleasant odors.
Reservation Issues
Numerous customers experienced problems with reservations, including being told cars were unavailable despite confirmations.
Pricing Concerns
Customers expressed dissatisfaction with pricing, citing unexpected charges and high rates compared to initial quotes.
- MKmichelle kellumNov 2, 20255.0Excellent experience
- CECaballero EncarnaciónOct 4, 20254.0Using This Excellent Enterprise for over 5 years ago, this time has been 1st time that has received an unupdated and cigarette smell car, and medium/poor customer service. It says again, over n over; It's been the first time that happened with This EXCELLENT ENTERPRISE.
- SHShaq HernandezOct 2, 20251.0Had reservation for 10/01/2025 then had been told no vehicles available. Young kid had moved reservation to 10/02/2025 upon arrival on Thursday at 5:30, had mentioned reservation was confirmed over phone before heading over but once arrived new lady had mentioned she had meant to call to push back date till the 10/03/2025
- KCKeith “CTKeith”Oct 2, 20255.0Colin and Co. were AMAZING!! Friendly, personable, detailed and professional.
- SBSable BrownSep 23, 20251.0Bri at this branch not a good move. Horrible attitude and condescending
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Springfield, MA?
Enterprise Rent-A-Car is located at 1045 Boston Rd, Springfield, MA 01119.
What are the operating hours of Enterprise Rent-A-Car on weekdays?
Enterprise Rent-A-Car is open from 8:00 AM to 6:00 PM Monday through Friday.
Is Enterprise Rent-A-Car open on weekends?
Enterprise Rent-A-Car is open on Saturdays from 9:00 AM to 12:00 PM and closed on Sundays.
What types of vehicles can I rent at Enterprise Rent-A-Car?
Enterprise offers a wide range of rental vehicles including cars, vans, luxury cars, and trucks with flexible rental options.
Does Enterprise Rent-A-Car offer any special discounts?
Yes, Enterprise Rent-A-Car offers discounts for active military members.
What payment methods are accepted at Enterprise Rent-A-Car?
Enterprise accepts American Express, Cash, Check, Discover, MasterCard, and Visa as payment methods.
Can I reserve a rental car online for the Springfield location?
Yes, you can reserve a rental car online via Enterprise's website for the Springfield Boston Road location.
What nearby places can I visit after renting a car from Enterprise on Boston Road?
After renting a car at Enterprise, you can visit nearby places like Five Mile Pond Park for outdoor relaxation or enjoy a meal at restaurants such as Sonic Drive-In, Casa De Nana's, or Siano's Italian Pizzeria and Restaurant.
Are there any convenient nearby stores close to Enterprise Rent-A-Car for additional errands?
Yes, nearby stores include Walmart Grocery Pickup for groceries, Metro by T-Mobile for mobile services, and Sally Beauty for cosmetic needs, all easily accessible from Enterprise's location.
Is there a car wash service near Enterprise Rent-A-Car on Boston Road?
Yes, Washville Car Wash is a nearby automotive service where you can get your rental car cleaned conveniently.