Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Springfield #3222 in Springfield, MA is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Springfield, MA or call us at (413) 747-0952.
Feedback on staff is mixed; many customers praised the helpfulness and professionalism of employees, while others reported rude or unhelpful interactions.
Product Availability
Customers expressed frustration with inventory issues, including receiving incorrect parts and items not being in stock despite being listed as available.
Store Operations
Several reviews highlighted slow service and long wait times, particularly at checkout, indicating a need for better staffing and efficiency.
Overall Experience
While many customers had positive experiences and appreciated the service, there were significant complaints about unprofessionalism and lack of knowledge among some staff.
RF
Rosa Feliciano
Jan 10, 2026
1.0
I take a battery to charge they didn’t tell me if the battery work or not when I take home and try it out it didn’t work. Worst service ever😡
KS
Kayla Staley
Nov 25, 2025
5.0
They are always are so helpful and kind. Very professional. Even on the phone they do their best, just got off the phone with an employee named Macho I think, he was extremely charming and helpful!
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours for AutoZone Auto Parts in Springfield?
AutoZone Auto Parts in Springfield is open Monday to Saturday from 7:30 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.
Where is AutoZone Auto Parts located in Springfield, MA?
AutoZone Auto Parts is located at 606 State St, Springfield, MA 01109.
Does AutoZone in Springfield offer in-store pickup and delivery services?
Yes, AutoZone Springfield offers in-store pickup, same-day delivery, and curbside pickup services.
What types of products can I find at AutoZone Auto Parts in Springfield?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at AutoZone Springfield.
How can I contact AutoZone Auto Parts in Springfield?
You can call AutoZone Springfield at (413) 747-0952 or email customer.service@autozone.com.
Which popular automotive brands does AutoZone Springfield carry?
AutoZone Springfield carries brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Are there any nearby automotive parts stores to AutoZone Springfield?
Yes, O'Reilly Auto Parts is nearby, offering additional options for automotive parts and accessories.
What nearby locations can I visit after shopping at AutoZone Springfield?
After your visit, you might check out CVS Pharmacy for your medical or shopping needs, or enjoy a meal at KFC located nearby.
Are there financial services or ATMs near AutoZone in Springfield for customer convenience?
Yes, there are several financial services nearby including LibertyX Bitcoin ATM, Santander Bank US ATM, and Bank of America ATM, which can be convenient for customers.
Can customers visiting AutoZone Springfield find nearby employment or social service agencies?
Yes, nearby you can find PeopleReady Springfield employment agency and CHD Adult Mental Health services, which might be useful for community support.
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