AutoZone Auto Parts

4.3
397 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Springfield #5054 in Springfield, MA is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Springfield, MA or call us at (413) 739-1130.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1322 Liberty St, Springfield, MA
01104, United States

Hours

Reviews

4.3
397 reviews
5 stars
241
4 stars
82
3 stars
35
2 stars
13
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and going above and beyond to assist with their needs.

Product Availability

Several reviews noted that the store had the parts customers were looking for, although some mentioned issues with missing or incorrect items.

Mixed Experiences

While many customers had positive interactions, there were also reports of poor service and unprofessional behavior from some staff members.

Store Environment

The store was generally described as clean and well-organized, but some customers reported issues with staff being distracted or unresponsive.

Pricing Concerns

A few customers expressed dissatisfaction with pricing, describing parts as overpriced or feeling like they were being ripped off.
  • MP
    Matthew Sr Pilon
    Nov 2, 2025
    5.0
    Bought some new wipers for my car. The guy at AutoZone even helped me put them on.
  • SR
    Shaun Ribeiro
    Oct 23, 2025
    5.0
    Great service from Trevor at the Liberty st location. I went in to purchase a part and explained what the symptoms were. He recommended doing a quick scan and it ended up being a different part. I purchased the part went home swapped it out and took it for a driver and now it's running great. Thanks for not just being a body in the store but actually taking the time to help out!
  • MT
    Monique Teal
    Oct 5, 2025
    5.0
    I have been a repeat customer of AutoZone for years. AutoZone has always been at the top of my list of auto part stores because, the level of service that is offered is always top notch. Once you have bought the part, they will even put it on for you if it is a simple fix and not going to take too much time. I had a car that had a brake light out and the person came out and installed it for me. I always give them a tip afterwards. You don't have to but, I always do because they really don't have to do anything but sell you the part. I love it!!
  • IS
    Ivette Santiago
    Aug 8, 2025
    5.0
    Muy amable y tienen de todo y s buen precio
  • OS
    Oscar Sanchez
    Aug 7, 2025
    2.0
    Poor attention, and finally, the part I came to look for is missing from the package. 🤦🏻‍♂️

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Springfield, MA?

AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM.

Where is AutoZone Auto Parts located?

It is located at 1322 Liberty St, Springfield, MA 01104, United States.