Advance Auto Parts

4.4
241 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 777 Boston Rd in Springfield offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
777 Boston Rd, Springfield, MA
01119, United States

Hours

Reviews

4.4
241 reviews
5 stars
152
4 stars
52
3 stars
23
2 stars
5
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their willingness to assist and provide quick service.

Product Availability

Customers noted that the store often has the parts they need, although there were some instances of items being out of stock.

Installation Services

Free installation services for batteries and windshield wipers were appreciated by customers, contributing to positive experiences.

Mixed Experiences

While most reviews were positive, there were some complaints about poor service and issues with order fulfillment.
  • RS
    Reinaldo Semprit
    Jan 5, 2026
    5.0
    Excellent employees and great customer service
  • AF
    Ash Fox
    Jan 3, 2026
    5.0
    Staff was helpful and knowledgeable. Service was fast
  • RB
    Rene Barthelette
    Dec 15, 2025
    5.0
    My experience was excellent the service counter took care of my needs very quickly I purchase windshield wipers and they put them on my car very fast and efficient thank you very much for the help at this store I will definitely be coming back again!
  • MP
    Marie Perez
    Nov 15, 2025
    5.0
    Walked into Advance Auto Parts and met with Julian asking him questions pertaining to my headlight. He did not hesitate to check my car and help me. I received phenomenal customer service and appreciate his help. Thank you Julian for all your help.
  • RS
    Richard Staplins
    Oct 21, 2025
    5.0
    Super nice staff quick part turn around and super professional service couldn't ask for more

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*