Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 777 Boston Rd in Springfield offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.4
238 reviews
5 stars
149
4 stars
52
3 stars
23
2 stars
5
1 star
9
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of individual employees going above and beyond.
Customer Service
Overall, customer service received mixed reviews; while many customers reported positive experiences, there were notable complaints about poor service and unprofessional behavior from some staff.
Product Availability
Several customers expressed frustration over unavailable parts or issues with order fulfillment, indicating a need for better inventory management.
Store Environment
The store was frequently described as clean and organized, contributing to a positive shopping experience.
Pricing
Customers found prices to be fair and competitive, although some noted that certain items were overpriced.
- MPMarie PerezNov 15, 20255.0Walked into Advance Auto Parts and met with Julian asking him questions pertaining to my headlight. He did not hesitate to check my car and help me. I received phenomenal customer service and appreciate his help. Thank you Julian for all your help.
- RSRichard StaplinsOct 21, 20255.0Super nice staff quick part turn around and super professional service couldn't ask for more
- KMKevin MederoOct 21, 20255.0My favorite place for parts. Good quality, fast service.
- BGBecka GoncalvesOct 21, 20255.0Jana is awesome! Thanks for being the best!
- WRWilfredo “Wil” RiveraAug 13, 20255.0Go see the girls, they will take care of you. They always have the answers.
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What types of auto parts and services does Advance Auto Parts in Springfield offer?
Advance Auto Parts in Springfield stocks new parts and accessories such as batteries, oil filters, brakes, wipers, and offers free services like battery testing, installation, engine code scanning, and recycling.
Can Advance Auto Parts install my new car battery?
Yes, Advance Auto Parts offers free battery installation with purchase, along with free battery testing and recycling regardless of where the battery was purchased.
Does Advance Auto Parts recycle used motor oil and batteries?
Yes, the store recycles used motor oil and batteries for free. Exclusions may apply.
What are the store hours for Advance Auto Parts at 777 Boston Rd, Springfield?
The store is open Monday through Saturday from 7:30 AM to 8:00 PM and Sunday from 9:00 AM to 7:00 PM.
Does Advance Auto Parts offer curbside pickup?
Yes, Advance Auto Parts offers curbside pickup services at the Springfield location.
What payment methods are accepted at Advance Auto Parts in Springfield?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Can I return items purchased at one Advance Auto Parts store to another location?
Yes, you can return items to a different Advance Auto Parts store with the item and receipt.
What nearby dining options are available close to Advance Auto Parts on Boston Rd?
Nearby dining options include Wendy's, Pizza Hut, McDonald's, Burger King, Wingstop, Marlee's Bar and Grill, and Mattie's Cafe, great for grabbing a meal before or after your visit.
Are there nearby services that complement a visit to Advance Auto Parts in Springfield?
Yes, nearby services include Personal Touch Express Car Wash for vehicle cleaning and UPS Access Point location for shipping needs, making it convenient to combine errands in one trip.
Where can I find nearby ATMs or banking services when visiting Advance Auto Parts in Springfield?
Nearby ATMs include LibertyX Bitcoin ATM and Santander Bank US - ATM to conveniently access cash or banking services during your visit.