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Advance Auto Parts

4.4
(242 reviews)

Business Details

777 Boston Rd, Springfield, MA
01119, United States
(413) 796-7999
https://stores.advanceautoparts.com/ma/springfield/777-boston-rd

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 777 Boston Rd in Springfield offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
777 Boston Rd, Springfield, MA
01119, United States

Hours

Reviews

4.4
242 reviews
5 stars
153
4 stars
52
3 stars
23
2 stars
5
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with several specific mentions of employees going above and beyond to assist.

Product Availability

Customers frequently noted that the store had the parts they needed, although there were some instances of items being out of stock or requiring special orders.

Installation Services

Compliments were given for the free installation services offered for items like batteries and windshield wipers, enhancing the overall customer experience.

Store Cleanliness

The store was generally described as clean and organized, contributing positively to the shopping experience.

Mixed Experiences

While many reviews were positive, there were some complaints regarding poor customer service experiences and issues with order fulfillment.
  • EA
    Eric Andrews
    Jan 27, 2026
    5.0
    Abraham was totally awesome. One of my windshield wipers became non operational. I stopped in to get new ones. He not only recommended the best ones to get. He also installed them for me. He is a great asset to that store
  • RS
    Reinaldo Semprit
    Jan 5, 2026
    5.0
    Excellent employees and great customer service
  • AF
    Ash Fox
    Jan 3, 2026
    5.0
    Staff was helpful and knowledgeable. Service was fast
  • RB
    Rene Barthelette
    Dec 15, 2025
    5.0
    My experience was excellent the service counter took care of my needs very quickly I purchase windshield wipers and they put them on my car very fast and efficient thank you very much for the help at this store I will definitely be coming back again!
  • MP
    Marie Perez
    Nov 15, 2025
    5.0
    Walked into Advance Auto Parts and met with Julian asking him questions pertaining to my headlight. He did not hesitate to check my car and help me. I received phenomenal customer service and appreciate his help. Thank you Julian for all your help.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*

Brand Certified Facts from Advance Auto Parts

Advance Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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