Monro Auto Service and Tire Centers

4.2
466 reviews

About

Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Monro Auto Service and Tire Centers
511 East Main Street, Southbridge, MA
01550, United States

Hours

Reviews

4.2
466 reviews
5 stars
345
4 stars
28
3 stars
5
2 stars
12
1 star
76

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting the manager's positive attitude and willingness to assist.

Service Quality

While some customers reported quick and efficient service, others experienced issues with incomplete work and upselling of unnecessary services.

Pricing Issues

Several reviews mentioned unexpected price increases and dissatisfaction with the final charges compared to initial quotes.

Trustworthiness

There were multiple complaints regarding perceived dishonesty and lack of accountability, leading some customers to feel taken advantage of.

Appointment Management

Customers frequently noted issues with appointment scheduling and long wait times, even with prior bookings.
  • MT
    Martha Tiberii
    4 days ago
    5.0
    I drove into the parking lot after noting smoke/steam coming from my engine One of the mechanics agreed to take a look and brought the car in for evaluation He and the manager agreed to take care of my car and I left it there picked it up the next day. Everyone was respectful knowledgeable and concerned for me I WOULD RECOMMEND Monro auto service to anyone.
  • JC
    jessica crank
    4 days ago
    5.0
    Great customer service and very honest…. I never feel taken advantage of at Monroe!
  • TR
    TS Rush
    5 days ago
    5.0
    Made an appointment towards the end of the day. Awesome service! Louis was professional and knowledgeable. I can't remember the other mechanics name but he was honest when I asked questions about the service. Speaking with him added a nice touch to the good service. I'd go back again.
  • AA
    Amanda
    Dec 23, 2025
    5.0
    I always come here for my oil changes!! They are always so pleasant and always so quick!
  • JD
    Jennifer Donais
    Dec 3, 2025
    1.0
    It was by far the worst experience ever. I had breaks done their and had to go back 7 time to have them looked at. Come to find out, they put the wrong break pads on my vehicle. After they were finally replaced, had to go back again because my e brake was on. Their customer service is awful, their phones kept hanging up on me every time I called. As for money back after all that, was a joke amount. Will never utilize them ever again.

Frequently Asked Questions About Monro Auto Service and Tire Centers

Where is Monro Auto Service and Tire Centers located?

Monro Auto Service and Tire Centers is located at 511 East Main Street, Southbridge, MA 01550, USA.

What are the operating hours of Monro Auto Service and Tire Centers?

The center is open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.