Business Details
About
Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
Location
Monro Auto Service and Tire Centers
511 East Main Street, Southbridge, MA
01550, United States
Hours
Reviews
4.2
454 reviews
5 stars
334
4 stars
28
3 stars5
2 stars
11
1 star
76
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported rude and unprofessional behavior from management.
Service Quality
Inconsistent service quality; some customers experienced thorough and effective repairs, while others reported unnecessary upselling and incomplete work.
Timeliness
Many customers expressed frustration with long wait times, even with scheduled appointments, leading to dissatisfaction.
Pricing Transparency
Numerous complaints about unexpected charges and lack of upfront pricing, leading to feelings of being misled.
Staff Competence
While some technicians received praise for their knowledge and professionalism, others were criticized for poor service and lack of accountability.
- EFElizabeth Forand6 days ago5.0Quick, thorough and polite service. Highly recommend!
- DRDarlene RenaudNov 10, 20255.0My car was stopping and starting by itself when I used my automatic starter. When I got into my car all the lights were on indicating that everything has a problem. I barely made it into the parking lot of Monroe and they quickly checked it out and told me to come back in 2 hours. When I got back I was pleasantly surprised that everything in my car was all fixed. The service was prompt and friendly I would recommend Monroe to anyone
- JCJellicle CatNov 3, 20255.0Had brakes replaced
- RGRachel GustafsonNov 1, 20251.0Basic brake job, pads and rotors, turns into a month of my car being messed up and $1500 later. First, smoking from the brakes! A noxious odor and tons of brake dust around my rims. Then, the caliper they said they fixed starts to seize and they charge me an extra $600 to replace it!! I had just replaced it 3 years prior. They weren’t even old. I chose it for location convenience but never ever again…. This shop takes advantage of people and I’m so mad I trusted them
- JJJulian JonesOct 9, 20251.0If I could leave zero stars i would. Monro destroyed my vehicle and the manager blatantly lied to the insurance company to save face whom decided to take his word for it. My vehicle had zero issues. Transmission gets serviced. Two days later transmission suffers a catastrophic failure and IM now on the hook for the $5000 bill because their manager is a LIAR. save yourself the headache. Take your business ANYWHERE else. They made it very clear how they operate. ZERO accountability.
Frequently Asked Questions About Monro Auto Service and Tire Centers
Where is Monro Auto Service and Tire Centers located?
Monro Auto Service and Tire Centers is located at 511 East Main Street, Southbridge, MA 01550, USA.
What are the operating hours of Monro Auto Service and Tire Centers?
The center is open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.
What types of automotive services does Monro Auto Service and Tire Centers offer?
They provide dealer-quality auto maintenance and repair services including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing services, and check engine services.
Which tire brands are available at Monro Auto Service and Tire Centers?
Monro specializes in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
What is the contact phone number for Monro Auto Service and Tire Centers in Southbridge?
You can reach them at +1 508-764-4185.
Can I find Monro Auto Service and Tire Centers online?
Yes, visit their website at https://locations.monro.com/ma/southbridge/511-east-main-street for more information and appointment booking.
What nearby food options are available around Monro Auto Service and Tire Centers?
Nearby food places include Brothers Pizza, Alexander's Golden Greek restaurant, McDonald's, and ZENSHI Handcrafted Sushi, offering a variety of dining choices before or after your auto service visit.
Are there fitness or wellness centers near Monro Auto Service and Tire Centers?
Yes, Anytime Fitness and Canis Athletics gyms are close by, so you can combine a workout session with your vehicle maintenance visit.
Where can I shop for automotive parts near Monro Auto Service and Tire Centers?
Advance Auto Parts and Plaza Used Auto Parts stores are nearby, providing convenient access to automotive parts and accessories.
What other useful stores are close to Monro Auto Service and Tire Centers for a quick stop?
Nearby you can find Ocean State Job Lot for home goods and discounts, Family Dollar for everyday essentials, and Aubuchon Hardware for building supplies.