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Diamond Automotive

4.7
(273 reviews)

Business Details

180 Willimansett Street, South Hadley, MA
01075, United States
(413) 535-0100
https://www.diamond-automotive.com/

About

Auto Repair ShopCar Inspection StationBrake ShopOil Change Service StationAuto Air Conditioning Service
Diamond Automotive services cars and trucks from light to heavy duty. Specializing in brake repairs. Mass state inspections.

Location

Diamond Automotive
180 Willimansett Street, South Hadley, MA
01075, United States

Hours

Reviews

4.7
273 reviews
5 stars
234
4 stars
23
3 stars
3
2 stars
2
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, helpful, and professional staff who provided clear communication and support.

Honesty and Trustworthiness

Many reviews highlighted the business's commitment to honesty, with customers appreciating the transparent pricing and recommendations without unnecessary upselling.

Efficiency

The business is noted for its quick service, with many customers reporting fast turnaround times for inspections and repairs.

Quality of Work

Overall, customers expressed satisfaction with the quality of work performed, often mentioning that repairs were done correctly and in a timely manner.

Mixed Experiences

While most feedback was positive, a few customers reported negative experiences, particularly regarding service quality and communication issues.
  • CD
    Chloe (Designation01)
    5 days ago
    5.0
    These guys are great. I chose them initially cause they were close to me, but I kept going back because they were extremely understanding. Their process to set up an appointment is straightforward, they’re able to accommodate budgets when doing initial diagnoses, and they’re very friendly.
  • CP
    Craig P
    Feb 18, 2026
    5.0
    I had needed some work done on my truck.They did the work, they were honest and upfront about the work.And the cost, they did it in a timely manner
  • ES
    Eileen Sears
    Feb 16, 2026
    5.0
    They were great! Had a lil issue and they took care of it quickly. Super nice and helpful. I will be back!
  • DY
    Dustin Yager
    Feb 9, 2026
    5.0
    Great service and fast! They quoted me a reasonable price for a brake job and when I picked up my car it was even less because they were able to fix and save a part! Now my car runs like a top!
  • HM
    Hope McFarland
    Feb 7, 2026
    5.0
    I’ve had a couple of great experiences at Diamond Automotive! The guys are kind and are great at explaining what needs to be done. I definitely will be going back to have my car serviced!

Frequently Asked Questions About Diamond Automotive

What types of vehicles does Diamond Automotive service?

Diamond Automotive services cars and trucks from light to heavy duty.

Does Diamond Automotive specialize in any particular service?

Yes, they specialize in brake repairs and Massachusetts state inspections.

Brand Certified Facts from Diamond Automotive

Diamond Automotive partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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