Business Details
About
Auto Repair ShopCar Inspection StationBrake ShopOil Change Service StationAuto Air Conditioning Service
Diamond Automotive services cars and trucks from light to heavy duty. Specializing in brake repairs. Mass state inspections.
Location
Hours
Reviews
4.7
253 reviews
5 stars
215
4 stars
23
3 stars3
2 stars2
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, polite, and professional service provided by the staff.
Trustworthiness
Many reviews highlighted the honesty and integrity of the mechanics, with customers feeling confident in the recommendations and repairs suggested.
Efficiency
The business is noted for its quick service, with many customers appreciating the fast turnaround for inspections and repairs.
Value for Money
Customers found the pricing to be fair and competitive, often mentioning the reasonable costs for services rendered.
Mixed Experiences
While most reviews were positive, there were a few negative experiences regarding service quality and communication, indicating room for improvement.
- LMLindsay Mascaro4 days ago5.0Always a pleasure going there for oil changes, Dave and the staff are always pleasant, I used to go to Jiffy Lube until they screwed up my car, found Diamond Automotive and have been going there ever since. They take the time to check your car, rather than Jiffy Lube who always wants to “check your cabin filter” etc….. And then tell you that you need brakes, rotors, and give you a printed estimate…. Dave checked my brakes, and rotors, they were completely fine!
- PFPeter Fusari5 days ago5.0Found them to be very helpful Did a great job. I am a new customer and would recommend them.
- ARAlan RobinsonJan 5, 20265.0Jonathan Hay has been my friend and auto mechanic for years, kept my 2014 Expedition running for 11 years. Everyone at Diamond made me feel confident and I would highly recommend their team for all automotive problems
- LLlisa laFoggJan 2, 20265.0Diamond automotive is reasonably priced. Dave the owner and all his guys have always been very polite and professional . They have always gotten my car in quickly. . And I have never had any problems with the work they've done on my vehicle.. I would highly recommend them.
- RNR NyeDec 17, 20255.0I have used Diamond Automotive on several occasions. Dave and his crew are very professional and friendly. They are extremely knowledgeable, fair and honest. It is great to have such reasonable and trustworthy repair shop in the neighborhood. Highly recommended.
Frequently Asked Questions About Diamond Automotive
What types of vehicles does Diamond Automotive service?
Diamond Automotive services cars and trucks from light to heavy duty.
Does Diamond Automotive specialize in any particular service?
Yes, they specialize in brake repairs and Massachusetts state inspections.
What are the operating hours of Diamond Automotive?
Diamond Automotive is open Monday to Friday from 8:00 AM to 5:00 PM, and Saturday from 8:00 AM to 3:00 PM. It is closed on Sundays.
Where is Diamond Automotive located?
Diamond Automotive is located at 180 Willimansett Street, South Hadley, MA 01075, USA.
How can I contact Diamond Automotive for service inquiries?
You can contact Diamond Automotive by phone at +1 413-535-0100 or by email at service@diamond-automotive.com.
What payment methods does Diamond Automotive accept?
They accept American Express, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does Diamond Automotive offer Massachusetts state inspections?
Yes, Diamond Automotive is a certified car inspection station offering Massachusetts state inspections.
Are there any other automotive repair shops near Diamond Automotive?
Yes, Robert's Auto Services and Jiffy Lube are nearby automotive repair shops that can be considered as alternatives or for additional services.
What dining options are near Diamond Automotive for customers waiting on service?
Customers can enjoy meals at nearby restaurants like Ichiban Chinese and Japanese Restaurant, Pizza House, Route 33 Pizza House, and Sullivan's Pour Decisions bar and restaurant.
Are there any places of interest or services near Diamond Automotive for multi-purpose visits?
Yes, nearby places include Hadley Mart convenience store, Dashiing Diivas beauty salon, Buttery Brook Park for outdoor activities, and various gas stations like Memorial Drive Shell and Memorial Drive Mobil.