Enterprise Rent-A-Car

4.3
211 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

230 Dorchester Ave, South Boston, MA
02127, United States
(617) 268-1411
https://www.enterprise.com/en/car-rental/locations/us/ma/south-boston-10k7.html
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About

Car Rental AgencyVan Rental
Need a rental car in South Boston, MA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our South Boston location today.

Location

Enterprise Rent-A-Car
230 Dorchester Ave, South Boston, MA
02127, United States

Hours

Reviews

4.3
211 reviews
5 stars
151
4 stars
24
3 stars
10
2 stars
4
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional staff, highlighting their helpfulness and efficiency.

Vehicle Quality

Most reviews noted that the cars were clean, well-maintained, and often upgraded, although some reported issues with vehicle availability and condition.

Reservation Issues

Several customers experienced problems with reservations, including unavailability of booked cars and miscommunication regarding pick-up times.

Return Process

The return process was generally described as quick and hassle-free, with after-hours drop-off being a convenient option.

Mixed Experiences

While many reviews were positive, there were notable complaints about poor service in specific instances, particularly regarding handling of reservations and customer concerns.
  • FM
    Frank M
    Nov 7, 2025
    4.0
    I’ve been renting a car from the Enterprise location in South Boston for over three years now. We use it for work, and every month I have to stop in and do a rewrite — a little bit of a hassle, but it’s part of the deal. In that time, the branch has had a few different managers and a lot of staff changes, but one person has been there the whole time — Sherysse Whitehurst. Her friendliness, professionalism, and genuine care for customers are the reason I keep going back to that location, even though there are closer ones to me. People like Sherysse make all the difference.
  • JH
    J Hammond
    Sep 22, 2025
    5.0
    Had a wonderful experience with enterprise Seaport, all staff were amazing and friendly. Car was immaculate for the price. Would 100% recommend anyone use this branch if you need a car in Boston
  • JC
    Joseph C
    Sep 19, 2025
    5.0
    I have to say I rarely rate car rental agency but here I was really impressed. Welcoming kind staff, proactively helped me change my return plans to Canada. Special thanks to Jake the branch manager and all the team for being so helpful.
  • EM
    Etienne Michaud
    Sep 6, 2025
    5.0
    Great branch
  • LI
    Louina Inazard
    Aug 24, 2025
    5.0
    The customer service was top. The car I was offered was perfect and the price was super affordable. I had a very good experience with them. I know that they already have their seniority talking to them but doing an experiment with them immediately confirmed the reason for this seniority. they are pro and have a very good communication.
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in South Boston?

Enterprise offers a wide range of vehicles including cars, vans, and luxury cars to suit your needs.

What are the operating hours for Enterprise Rent-A-Car in South Boston?

The location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.