Enterprise Rent-A-Car

4.3
213 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

230 Dorchester Ave, South Boston, MA
02127, United States
(617) 268-1411
https://www.enterprise.com/en/car-rental/locations/us/ma/south-boston-10k7.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in South Boston, MA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our South Boston location today.

Location

Enterprise Rent-A-Car
230 Dorchester Ave, South Boston, MA
02127, United States

Hours

Reviews

4.3
213 reviews
5 stars
153
4 stars
24
3 stars
10
2 stars
4
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting exceptional service from specific employees.

Vehicle Quality

Most reviews noted that the cars were clean and well-maintained, although there were some complaints about receiving vehicles that did not meet expectations.

Reservation Issues

Several customers experienced problems with reservations, including unavailability of booked cars and issues with deposits.

Convenience

Customers appreciated the quick and efficient pick-up and drop-off processes, as well as the option for after-hours returns.

Mixed Experiences

While many reviews were positive, there were notable negative experiences regarding service inconsistencies and communication issues.
  • EB
    Eric Barber-Mingo
    Dec 27, 2025
    5.0
    Fast and friendly service during Christmas crunch! Fair price too! Go HERE for your next Boston car rental!
  • EG
    Eric Garland
    Dec 3, 2025
    5.0
    Outstanding customer service at the location nearest Boston South Station. The onsite manager is absolutely top tier.
  • FM
    Frank M
    Nov 7, 2025
    4.0
    I’ve been renting a car from the Enterprise location in South Boston for over three years now. We use it for work, and every month I have to stop in and do a rewrite — a little bit of a hassle, but it’s part of the deal. In that time, the branch has had a few different managers and a lot of staff changes, but one person has been there the whole time — Sherysse Whitehurst. Her friendliness, professionalism, and genuine care for customers are the reason I keep going back to that location, even though there are closer ones to me. People like Sherysse make all the difference.
  • JH
    J Hammond
    Sep 22, 2025
    5.0
    Had a wonderful experience with enterprise Seaport, all staff were amazing and friendly. Car was immaculate for the price. Would 100% recommend anyone use this branch if you need a car in Boston
  • JC
    Joseph C
    Sep 19, 2025
    5.0
    I have to say I rarely rate car rental agency but here I was really impressed. Welcoming kind staff, proactively helped me change my return plans to Canada. Special thanks to Jake the branch manager and all the team for being so helpful.
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in South Boston?

Enterprise offers a wide range of vehicles including cars, vans, and luxury cars to suit your needs.

What are the operating hours for Enterprise Rent-A-Car in South Boston?

The location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.