AutoZone Auto Parts

4.1
620 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Washington Street in Somerville, MA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Somerville, MA or call us at (617) 666-5416.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
160 Washington St, Somerville, MA
02143, United States

Hours

Reviews

4.1
620 reviews
5 stars
371
4 stars
103
3 stars
55
2 stars
19
1 star
72

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, friendly, and going above and beyond to assist with their needs.

Staff Knowledge

Several reviews highlighted the staff's expertise and ability to diagnose issues effectively, providing valuable advice and assistance.

Mixed Experiences

While many had positive interactions, some customers reported poor service, long wait times, and unhelpful staff.

Product Availability

Customers appreciated the wide selection of parts available, although some faced issues with specific items being out of stock.

Installation Assistance

Numerous reviews mentioned staff helping with installations, which enhanced the overall customer experience.
  • MR
    Marlene Renderos
    2 days ago
    1.0
    Very bad employees are bitter and they ignore people. Change employees
  • JJ
    Jos
    5 days ago
    5.0
    Employees always are around to help, and honestly haven’t had a bad experience with them.
  • WR
    William Rogers
    Jan 4, 2026
    1.0
    Terrible return policy. Apparently Autozone does not have a store credit program. I received gifts that won't work for my car. I have the receipt but I do not have the original gift giver's physical credit card in my possession (obviously). Was told there's no option for store credit. Will avoid Autozone stores in the future
  • KM
    Kattiana Martinez
    Dec 3, 2025
    5.0
    Elanie, thank you so such babe... you were so helpful && not to mention absolutely hilarious... we aren't gonna tlk about how much i spent but you did make it easier to spend it. They're lucky to have you ☺️
  • CM
    Cathy Mazzeo
    Nov 29, 2025
    5.0
    I went to AutoZone in Somerville today and purchased a brake light after being notified by the police that one of my brake lights was not working. A pleasant gentleman by the name of Will helped me. He sold me the bulb and actually installed it for me with the assistance of another gentleman named Alfred. He not only installed the broken bulb but also put in the other bulb figuring the other one would probably go soon, too. He was very courteous, kind and patient and when I offered to pay him something he refused. I was very impressed with both he and Alfred for being so helpful and nice. These guys were terrific and I would recommend this place because of them and the great service I received. Thanks Will and Alfred. You are the best!

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours of AutoZone Auto Parts in Somerville, MA?

AutoZone Auto Parts in Somerville is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 7:30 AM to 8:00 PM.

Where is AutoZone Auto Parts located?

It is located at 160 Washington St, Somerville, MA 02143, USA.