AutoZone Auto Parts

4.3
341 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Boston Turnpike in Shrewsbury, MA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Shrewsbury, MA or call us at (508) 841-8138.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
542 Boston Tpk, Shrewsbury, MA
01545, United States

Hours

Reviews

4.3
341 reviews
5 stars
226
4 stars
54
3 stars
22
2 stars
9
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, professionalism, and willingness to go above and beyond to assist with car issues.

Staff Knowledge

Customers frequently noted the staff's knowledge and expertise in helping them find the right parts and providing installation assistance.

Mixed Experiences

While many reviews highlighted excellent service, some customers reported rude or unhelpful staff, indicating inconsistency in service quality.

Product Quality Issues

There were complaints about receiving old or used products, particularly batteries, leading to dissatisfaction with product quality.

Website Concerns

Several customers expressed frustration with the website's functionality, particularly regarding store location settings and product availability.
  • HH
    Harold
    Nov 7, 2025
    5.0
    I was grateful for the assistance on my purchase of wiper blades by Anthony and another associate. They actually came outside to my car and installed they for me. Anthony also recommended a local auto electrical service company for a problem regarding my radio system. Anthony and his associate were friendly and knowledgeable beyond my immediate purchase needs. Thank You
  • PM
    Patrick Mulligan
    Oct 18, 2025
    5.0
    I go to this AutoZone all the time John and kivens are the guys you need To talk to they’re super professional, super helpful, and patient with people who don’t know what the heck is going on all AutoZone’s should model their employees after these two guys
  • AB
    Alex Bez (Bez)
    Oct 3, 2025
    5.0
    This place is awesome! Ready to help me bright and early as soon as they opened and gave me a full diagnostic on my battery for free. Anthony is the godfather, there - he's the best!
  • AG
    Adham Galal
    Sep 16, 2025
    1.0
    The people that work there are very very rude. They are unhelpful and will not guide you to get the proper parts. I just want you to buy whatever you think is right even if they don’t have the pieces you need I wouldn’t recommend anyone to go there.
  • MS
    Mark Saenz
    Sep 6, 2025
    1.0
    I purchase brand new oil, when I arrived home doing oil change on my car I realized I was sold an old, recycled black oil.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours of AutoZone Auto Parts in Shrewsbury?

AutoZone Auto Parts in Shrewsbury is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts in Shrewsbury offer in-store pickup and delivery services?

Yes, AutoZone offers in-store pickup, same-day delivery, and curbside pickup services.