Enterprise Rent-A-Car

Reviews

• BB

  Beatrice

  2 days ago
  5.0
  Friendly staff. Fast service. I always come back.
• KB

  Kunal Bhakta

  Apr 13, 2026
  5.0
  Moe was absolutely amazing here. I called a day early before my rental start and he managed to get me not one but two options of the exact make and model I had reserved. This is customer service, going above and beyond. I've rented a car from Boston several times, all from different locations. Absolutely will be booking with this location again
• WW

  William

  Apr 4, 2026
  5.0
  Moe at the Saugus (Route 1) location delivered an outstanding experience from start to finish. He was proactive, professional, and extremely easy to work with. From the initial call, he set clear expectations, communicated transparently, and made the entire process seamless. What stood out most was his level of attention and follow-through. He coordinated everything efficiently, accommodated my schedule, and ensured the vehicle was ready to go upon arrival. The team was equally sharp—prompt pickup, a clean and well-prepared vehicle, and a thorough, professional walk-through. There was also a moment of timing that really speaks to the level of service here. I had a specific need, and by chance the exact type of vehicle I was hoping for became available right when I needed it. Whether you call that luck or good coordination, Moe recognized the opportunity and made it happen. That kind of awareness and execution makes a difference. Moe also went above and beyond in terms of customer care. He took the time to answer questions, offered helpful guidance, and made sure I felt confident throughout the process. That kind of ownership and service mindset is rare. Overall, this was a smooth, well-run operation led by someone who clearly takes pride in doing things the right way. I would not hesitate to work with Moe again or recommend this location to others. Five stars.
• LT

  Larry Tremblay

  Mar 31, 2026
  5.0
  Had a brand new Mercedes sprinter van.My sales/ rental advisor was gentleman by name of Mo he was fantastic... very knowledgeable.Great guy
• YC

  yeneli chalas

  Feb 28, 2026
  5.0
  Customer service was truly amazing! From the moment I walked in, Moe and Taylor were so welcoming, professional, and so kind. They made sure I felt comfortable, answered all my questions, and handled everything quickly and smoothly. You can tell they really care about their customers and take pride in what they do. I honestly appreciate the way they treated me. It made the whole experience stress-free and enjoyable. Thank you both!

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