Brand Certified
Mavis Tires & Brakes
4.7(940 reviews)
Certified by Mavis Tires & Brakes • Mar 01, 2026
Business Details
564 Broadway, Saugus, MA
01906, United States
Certified by Mavis Tires & Brakes • Mar 01, 2026
(781) 247-5247
Certified by Mavis Tires & Brakes • Mar 01, 2026
https://www.mavis.com
Certified by Mavis Tires & Brakes • Mar 01, 2026
About
Certified by Mavis Tires & Brakes • Mar 01, 2026
Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection StationMavis Discount Tire
Mavis Tires & Brakes is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Tires & Brakes delivers trusted service and value. Come visit us today at Mavis Tires & Brakes in Saugus.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by Mavis Tires & Brakes • Mar 01, 2026
Hours
Certified by Mavis Tires & Brakes • Mar 01, 2026
Reviews
4.7
940 reviews
5 stars
842
4 stars
18
3 stars6
2 stars10
1 star
64
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Jordan, Dioscori, and Caden for their professionalism and attentiveness.
Service Speed
Several reviews noted the quick turnaround for services, with many customers appreciating the fast and efficient service provided during tire replacements and repairs.
Pricing
Customers frequently mentioned reasonable and competitive pricing for tires and services, often comparing favorably to other local shops.
Inconsistency
Some reviews pointed out issues with service consistency, including long wait times despite appointments and dissatisfaction with communication regarding service updates.
Quality of Work
While many customers were satisfied with the quality of work, there were notable complaints about mistakes made during service, leading to further issues with vehicles.
- CNColin Newhall3 days ago5.0Very helpful and nice staff. Got me in quick on a Saturday.
- BBBrandi BFeb 24, 20265.0I recommend Mavis for tires. They have great customer service
- JHJennifer HatchFeb 21, 20265.0"Fantastic experience! Needed tire service and they immediately got me in the same day. Friendly and accommodating! Highly recommend!
- JBJanet BelloFeb 15, 20261.0Not a great experience from start to finish. The check-in process was slow, and the information given about service time turned out to be inaccurate. I arranged my day around the estimate and still faced a long delay. When I asked questions about the recommended repairs, the answers felt generic and not very detailed. I prefer clear reasoning and documentation when it comes to car work. Customer service should be more attentive and informative. Based on this visit, I’m not confident I would return. I recommend getting everything documented before authorizing service.
- KSKimberly SeldersFeb 11, 20261.0I scheduled an appointment with Mavis Tires & Brakes expecting my vehicle to be serviced within a reasonable timeframe. Despite having an appointment, I waited much longer than expected.
Frequently Asked Questions About Mavis Tires & Brakes
What are the COVID safety practices like here?
Mavis wants you to know that your well-being and safety mean everything to us. Counters are cleaned throughout the day, we have 6ft spacing between chairs in the waiting area and when waiting in line. We also provide hand sanitizer for customers and all staff and customers are required to wear a mask. We follow CDC updates and protocol as recommended. See additional information here: https://www.mavis.com/covid-19/protocols.asp
Can I come over and fill up the air in my tire?
Yes, most Mavis locations have free tire air stations that allow you to check your tire pressure and fill up your tires for free.
Do you match tire prices from other retailers?
Yes, Mavis Tire has a low tire price guarantee, and also guarantees the price for 30 days after your purchase. Please bring the competitor price quote to your appointment or you can submit it on our website here: https://www.mavis.com/productcart/pc/_wewillbeatanyprice.asp.
Do you do wheel alignments?
Yes, for most cars, you can expect to pay approximately $89.99. Please contact your local store to get pricing or schedule an appointment for your vehicle. Find your store here: https://www.mavis.com/locations/
Do I need an appointment for you to look at my brakes?
No, an appointment is not necessary, but it’s recommended to make an appointment.
Can I wait while the work is done on my car?
Yes, you can wait inside or outside the store while the work is done. All locations have a waiting area with access to a Television and free Wi-Fi.
Do you do oil changes?
Yes, the price to perform an oil change varies by your car’s model and the type of oil it uses. We offer synthetic and conventional options.
Can I drop off my car and pick it back up?
Yes, we have overnight drop-off available. You can park your car in our lot and use dropbox to leave your keys. We will call you the next day to pick your car up.
I don’t want to wait; can I drop my car off and pick it up the same day?
Yes, you can drop your car off for same-day service and we will call you once your car is ready.
Can I get my windows tinted at Mavis?
No, we do not perform window tinting.
Do I need an appointment to get any services done?
No, we accept walk-ins for all services.
Do you fix flat tires?
Yes
Do you do state inspections?
We do state inspections but availability varies per store, please check here: https://www.mavis.com/car-inspection/ to find out if your store does inspections.
How much time does it take to do brakes?
The time to get rear brakes done depends on the vehicle. Our technicians are thorough and work diligently to get you in and out as soon as possible.
What do tires cost?
Tire prices vary by brand and size, to get an accurate cost for the tires you need, please call us or visit our website: https://www.mavis.com/productcart/pc/_shop_for_tires.asp
What types of auto services does Mavis Tires & Brakes offer?
Mavis Tires & Brakes offers services including top-brand tires, brakes, alignments, oil changes, batteries, suspension, exhaust repair, tire repair, vehicle maintenance, and more.
Do I need an appointment to get my brakes or tires serviced?
No appointment is necessary for brake or tire services, but making one is recommended to ensure timely service.
Does Mavis Tires & Brakes price match competitors for tires?
Yes, Mavis has a low tire price guarantee and will match competitor prices for 30 days after purchase.
Are walk-ins accepted at Mavis Tires & Brakes, or do I need to schedule an appointment?
Walk-ins are welcome for all services, though scheduling an appointment is suggested for convenience.
Does Mavis Tires & Brakes offer free air for tire inflation?
Yes, most Mavis locations have free tire air stations where you can check and fill your tire pressure.
Can I wait inside Mavis Tires & Brakes while my vehicle is being serviced?
Yes, there is a waiting area with television and free Wi-Fi for customers during service.
What are the operating hours of Mavis Tires & Brakes in Saugus, MA?
The store is open Monday to Wednesday 8:00AM-6:00PM, Thursday 8:00AM-8:30PM, Friday 8:00AM-6:00PM, Saturday 8:00AM-5:00PM, and Sunday 9:00AM-5:00PM.
Which nearby auto parts stores can I visit along with Mavis Tires & Brakes?
Nearby auto parts stores include O'Reilly Auto Parts and AutoZone Auto Parts, both convenient for any additional parts you may need.
Are there dining options near Mavis Tires & Brakes where I can eat while waiting?
Yes, near Mavis Tires & Brakes you can find Chipotle Mexican Grill for a quick Tex-Mex meal and Starbucks if you prefer coffee and snacks.
What other services or shopping can I combine with my visit to Mavis Tires & Brakes in Saugus?
You can visit nearby stores like Staples for office supplies, Michaels for arts and crafts, or The Home Depot for home improvement needs all located close by.
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