Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Broadway in Saugus, MA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Saugus, MA or call us at (781) 231-0024.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
195 reviews
5 stars
124
4 stars
35
3 stars
13
2 stars
3
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and going above and beyond to assist with their needs.
Staff Attitude
While some employees received positive feedback for their friendliness, others were criticized for rudeness and unprofessional behavior.
Product Availability
Customers generally found the store well-stocked with the parts they needed, although there were instances of incorrect items being sold.
Management Issues
Several reviews highlighted concerns about management practices, including poor treatment of employees and inadequate customer service responses.
Mixed Experiences
Overall, customer experiences varied widely, with some expressing loyalty and satisfaction, while others reported significant frustrations.
- KDKassahun DamitaNov 8, 20255.0Good customer service
- SLStephen LeungOct 11, 20254.0Anas is great! Recommended good battery and took time to help me change it. He is very personable
- VCVivian CarrasquilloOct 1, 20255.0Would like to share my great experience with the worker Jensiel who was amazingly helpful on answering all my questions and concerns about what I needed for my car and his patience and professionalism was extremely great he helped me get what I needed and also let me know if needed any help further to come back and he will assist me . Jensiel is a great asset to the company
- EJEdward JSep 25, 20255.0Jenna and Jansiel very helpful they went above and beyond to assure everything was okay with my vehicle before i left
- ETErienne TerpakSep 24, 20255.0Shoutout to Mark who really came through in our time of need! Kidding, but he really was helpful in finding the right bulb and even replaced it for us in under 5 minutes. Excellent service, gave good advice, would gladly come back for any auto needs.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours of AutoZone Auto Parts in Saugus, MA?
AutoZone Auto Parts in Saugus is open from 7:30 AM to 9:00 PM Monday through Saturday, and from 9:00 AM to 7:00 PM on Sundays.
Can I pick up my online order at the AutoZone Saugus store?
Yes, AutoZone Saugus offers in-store pickup for online orders, allowing you to shop online and pick up your items in-store.
Does AutoZone in Saugus provide same-day delivery?
Yes, AutoZone Saugus offers same-day delivery services for your convenience.
What types of products are available at AutoZone Auto Parts in Saugus?
The store carries a range of auto parts including brake pads, car batteries, car accessories, and aftermarket automobile parts from brands like Duralast, Bosch, and ACDelco.
How can I contact AutoZone Auto Parts in Saugus for customer service?
You can reach AutoZone Saugus customer service at (781) 231-0024 or via email at customer.service@autozone.com.
Are there any nearby places to visit before or after shopping at AutoZone in Saugus?
Yes, Sherman Plaza, a shopping center, and Party City, a party supply and costume store, are nearby locations where customers can shop before or after visiting AutoZone.
Can I find other automotive-related stores near AutoZone Saugus?
Yes, there are multiple nearby automotive-related stores including other AutoZone locations, Saugus Cap World Truck Accessories & Trailers, and Midas Saugus tire shop.
What food options are available near AutoZone Auto Parts in Saugus?
Nearby food options include Dunkin' for donuts and coffee and Santoro's Sub Villa for sandwiches, providing convenient places to eat around your visit.
Does AutoZone Saugus have a social media presence?
Yes, AutoZone Saugus is active on Facebook under the name AutoZone and on Twitter with the handle @autozone.
What brands of auto parts can I find at AutoZone Saugus?
AutoZone Saugus stocks well-known brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.