Sullivan Tire & Auto Service

4.5
143 reviews
Sandwich, MA Sullivan Tire and Auto Service

About

Tire Shop

Details

  • Requires appointmentNot available
  • Curbside pickupAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable

Location

Sullivan Tire & Auto Service
368 Route 130, Sandwich, MA
02563, United States

Hours

Reviews

4.5
143 reviews
5 stars
116
4 stars
7
3 stars
6
2 stars
1
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and accommodating staff, highlighting their professionalism and willingness to help.

Service Quality

Overall, customers reported positive experiences with the quality of service, including thorough diagnostics and effective repairs.

Mixed Experiences

Some customers expressed dissatisfaction with specific incidents, including miscommunication about services and perceived upselling.

Timeliness

While many reviews noted quick service, a few customers experienced delays or issues with appointment management.

Trustworthiness

Several reviews emphasized the honesty of the staff, with customers appreciating that they were not pressured into unnecessary services.
  • LF
    Lynda Fenton
    Nov 20, 2025
    5.0
    I always recommend sullivan tire in sandwich, they are super friendly, accommodating, and reasonable priced. The only place I take my car to for any issues not just tires. Thank you to the team in Sandwich !
  • JM
    John Marcellino
    Nov 6, 2025
    5.0
    What a great customer service experience at Sandwich Sullivan Tire. Tom and staff are always perfect. Honest, professional and thorough. Money well spent, I would NEVER consider going anywhere else
  • LC
    Lucy Collins
    Nov 4, 2025
    5.0
    Am always treated with kindness and respect. The work is done well and the staff are knowledgeable and professional.
  • JC
    Jim C
    Oct 7, 2025
    1.0
    I made an appointment last week and thought it was weird that the employee never asked what I was driving or for a plate or anything. I assumed he'd seen me drive in, or leave? 🤷‍♂️ Anyway, two days later on my "appointment" day, I left my car all day and it was never seen because the guy never told me there was a key drop box. So I rescheduled my appointment for a week later where I wanted: 1) oil change, 2) tire rotation, 3) diagnose check engine light. After 7 hours I paid $200 for a "diagnosis" but no oil or rotation because they "no one noticed" that I'd clearly checked them both on the key drop envelope, which the desk dude had IN HAND. (Note: I've had oil changes with tire rotations done at Jiffy Lube locations in thirty minutes.) I was ready to be a regular customer because the Sandwich location is convenient to my job and I've had positive experience with the Fairhaven store. Maybe they're overloaded, maybe the office needs help, maybe training is a factor, maybe whoknows, but I literally tried a to be a customer TWICE and... fool me twice, I'll never be back.
  • JE
    john ecc
    Sep 30, 2025
    3.0
    One of the main reasons I use Sullivan in Sandwich was due to the manager Joe. He is no longer there and the service at the front desk is not the same.

Frequently Asked Questions About Sullivan Tire & Auto Service

What are the operating hours of Sullivan Tire & Auto Service on weekdays?

Sullivan Tire & Auto Service is open Monday through Friday from 7:30 AM to 6:00 PM.

Is Sullivan Tire & Auto Service open on Sundays?

No, Sullivan Tire & Auto Service is closed on Sundays.