Sullivan Tire & Auto Service

4.5
143 reviews
Sandwich, MA Sullivan Tire and Auto Service
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Business Details

368 Route 130, Sandwich, MA
02563, United States
(508) 888-3204
https://www.sullivantire.com/
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About

Tire Shop

Details

  • Requires appointmentNot available
  • Curbside pickupAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable

Location

Sullivan Tire & Auto Service
368 Route 130, Sandwich, MA
02563, United States

Hours

Reviews

4.5
143 reviews
5 stars
116
4 stars
7
3 stars
6
2 stars
1
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, courteous, and professional, with several specific mentions of individual employees going above and beyond.

Service Quality

While many reviews highlighted excellent service and thorough diagnostics, some customers reported issues with miscommunication regarding services performed or upselling.

Timeliness

Several customers appreciated the quick service and ability to accommodate urgent requests, although some noted longer wait times than expected.

Trustworthiness

Customers expressed mixed feelings about the honesty of service recommendations, with some feeling they were upsold unnecessary services while others felt they received fair and honest assessments.

Facility Condition

The waiting area and overall cleanliness of the facility received positive remarks, contributing to a comfortable customer experience.
  • LF
    Lynda Fenton
    3 days ago
    5.0
    I always recommend sullivan tire in sandwich, they are super friendly, accommodating, and reasonable priced. The only place I take my car to for any issues not just tires. Thank you to the team in Sandwich !
  • JM
    John Marcellino
    Nov 6, 2025
    5.0
    What a great customer service experience at Sandwich Sullivan Tire. Tom and staff are always perfect. Honest, professional and thorough. Money well spent, I would NEVER consider going anywhere else
  • LC
    Lucy Collins
    Nov 4, 2025
    5.0
    Am always treated with kindness and respect. The work is done well and the staff are knowledgeable and professional.
  • JC
    Jim C
    Oct 7, 2025
    1.0
    I made an appointment last week and thought it was weird that the employee never asked what I was driving or for a plate or anything. I assumed he'd seen me drive in, or leave? 🤷‍♂️ Anyway, two days later on my "appointment" day, I left my car all day and it was never seen because the guy never told me there was a key drop box. So I rescheduled my appointment for a week later where I wanted: 1) oil change, 2) tire rotation, 3) diagnose check engine light. After 7 hours I paid $200 for a "diagnosis" but no oil or rotation because they "no one noticed" that I'd clearly checked them both on the key drop envelope, which the desk dude had IN HAND. (Note: I've had oil changes with tire rotations done at Jiffy Lube locations in thirty minutes.) I was ready to be a regular customer because the Sandwich location is convenient to my job and I've had positive experience with the Fairhaven store. Maybe they're overloaded, maybe the office needs help, maybe training is a factor, maybe whoknows, but I literally tried a to be a customer TWICE and... fool me twice, I'll never be back.
  • JE
    john ecc
    Sep 30, 2025
    3.0
    One of the main reasons I use Sullivan in Sandwich was due to the manager Joe. He is no longer there and the service at the front desk is not the same.
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Frequently Asked Questions About Sullivan Tire & Auto Service

What are the operating hours of Sullivan Tire & Auto Service on weekdays?

Sullivan Tire & Auto Service is open Monday through Friday from 7:30 AM to 6:00 PM.

Is Sullivan Tire & Auto Service open on Sundays?

No, Sullivan Tire & Auto Service is closed on Sundays.