Valvoline Instant Oil Change

4.5
184 reviews

About

Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Salisbury.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
193 Elm St. Rte. 110, Salisbury, MA
01952, United States

Hours

Reviews

4.5
184 reviews
5 stars
136
4 stars
25
3 stars
8
2 stars
2
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff are consistently described as friendly, professional, and knowledgeable, with many customers highlighting individual employees for their exceptional service.

Efficiency

Customers appreciate the quick and efficient service, often noting minimal wait times and the convenience of staying in their cars during oil changes.

Honesty

Many reviews commend the staff for their honesty and lack of pressure to upsell unnecessary services, fostering trust among customers.

Quality of Work

While most feedback is positive regarding service quality, there are a few reports of mistakes that led to dissatisfaction, indicating a need for consistent quality control.

Long-term Loyalty

Numerous customers express long-term loyalty to the Salisbury location, often returning for years due to positive experiences.
  • DC
    Daniel Cuneo
    Nov 4, 2025
    5.0
    Great place, quick oil change and nice people
  • JB
    Judy Baldyga
    Oct 21, 2025
    5.0
    Friendly and professional staff, quick oil change with front end fluids added. Would definitely recommend the service of Valvoline!
  • JM
    Jack Milmoe
    Oct 17, 2025
    5.0
    Oil change and excellent staff is what you find in Salisbury, MA location. Worth the trip
  • EP
    Emily Perry
    Oct 17, 2025
    5.0
    Outstanding Service at Valvoline – A Huge Thanks to TOM! Location: 193 Elm St. Route 110, Salisbury, MA Date of Visit: Friday, September 19th, 2025, around 5:30 PM I had an exceptional experience at this Valvoline location thanks to Tom, and I want to give him the recognition he truly deserves. My friend and I were on our way from Boston to Bar Harbor, Maine for a weekend getaway when, less than an hour into our drive, my check engine light came on. Also note, I was shy a couple hundred miles from needing an oil change and a one-way trip to Bar Harbor from Boston is roughly 285 miles (not great planning on my end) ... I immediately began to panic, worried that continuing the trip might cause serious damage to my car. My friend suggested we stop at the nearest Valvoline—and I’m so glad we did. Tom greeted us warmly with a smile and quickly put me at ease. During the oil change, he explained everything clearly and checked over my car without trying to upsell me on anything I didn’t need—which I greatly appreciated. He was honest, professional, and genuinely kind. Sensing my anxiety about the engine light, Tom went above and beyond by using a diagnostic tool to check the error code. He found it was related to the EVAP system—something minor involving air in the gas tank. He explained everything in a calm, reassuring way, cleared the code from my dashboard, and told me what to look out for in case it came back. A month later, the light still hasn’t returned. Thanks to Tom, I was able to continue our 5.5-hour drive with peace of mind and enjoy the trip without worry. His calm demeanor, honesty, and kindness turned a stressful moment into a great customer experience. It was truly a 1000/10 interaction! I noticed that Nathan is listed as the manager on my invoice—please make sure Tom is recognized for his outstanding service and delightful spirit. I highly recommend this location to anyone in the area. Thank you again, Tom and team, for making a potentially stressful situation completely seamless.
  • SW
    Scott Winters
    Oct 5, 2025
    5.0
    Been coming here for almost 2 decades. I have even pirchased used vehicles that have records dating back to 2010 ish coning here. Always had a good experience here and the staff is and has always been friendly and helpful. Thorough and knowledgeable and they dont seem to have a high rate of turn over. Recommend.

Frequently Asked Questions About Valvoline Instant Oil Change

What services does Valvoline Instant Oil Change in Salisbury provide?

Valvoline Instant Oil Change provides quick 15-minute oil changes and a wide range of vehicle maintenance services including preventive maintenance for all vehicle types.

Do I need to make an appointment for an oil change at this Valvoline location?

No, appointments are not required; you can visit the store anytime during business hours for service.