Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Salem.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
217 reviews
5 stars
165
4 stars
17
3 stars
7
2 stars
5
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly, professional, and knowledgeable staff, highlighting their helpfulness and lack of pressure to upsell services.
Efficiency
Numerous reviews noted the quick service and efficiency of the oil change process, with many customers appreciating the minimal wait times.
Mixed Experiences
While many had positive experiences, there were several reports of poor service, including mistakes that led to vehicle damage and unprofessional behavior from some staff.
Communication
Customers expressed a desire for better communication regarding services performed and any issues encountered during their visit.
Overall Satisfaction
Despite some negative experiences, many customers indicated they would return due to the overall positive service and staff interactions.
- SSSheena Nancy SarlesNov 7, 20255.0Friendly, helpful, professional, knowledgable, and accomodating!
- EEEnidNov 4, 20255.0Great customer service here and great people!! Always so kind and very informative 😊 second time coming here and will definitely be back!! It was also SO lovely seeing women working there as well 💪🏽❤️
- LLLisa (le8)Oct 30, 20255.0Eddie (working Bay 1 today) was very professional and courteous. He was thorough, didn’t try to oversell, and made the process painless. I typically really dislike getting my oil changed as I find the techs try to upsell services. I understand the need to turn a profit, but not at the expense of making customers uncomfortable. This was not a problem at this Valvoline location with this technician. Eddie made my day. Thanks!
- TMTom MasonOct 28, 20255.0Excellent service and promptness. Highly recommended. I have been going here for many years. 5 stars.
- RHRick HopOct 22, 20255.0Great shop , great staff. I definitely recommend this place.
Frequently Asked Questions About Valvoline Instant Oil Change
What types of vehicle maintenance services does Valvoline Instant Oil Change in Salem offer?
Valvoline Instant Oil Change in Salem offers quick 15-minute stay-in-your-car oil changes along with a wide range of preventive vehicle maintenance solutions for all types of vehicles.
What are the operating hours of Valvoline Instant Oil Change in Salem?
The Salem Valvoline Instant Oil Change is open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.
Does Valvoline Instant Oil Change require appointments for their services?
No, Valvoline Instant Oil Change in Salem does not require appointments; you can walk in anytime during their business hours.
What payment methods are accepted at the Salem Valvoline Instant Oil Change?
They accept credit cards, debit cards, and mobile NFC payments for your convenience.
Where is Valvoline Instant Oil Change located in Salem?
It is located at 10 Paradise Road 1A, Salem, MA 01970, USA, in the Vinnin Square area.
What are some nearby places of interest around Valvoline Instant Oil Change in Salem?
Nearby places include UPS Alliance Shipping Partner, Pure Barre gym, Wendy’s fast-food restaurant, Staples office store, and Dunkin Donuts coffee shop.
How can nearby places like UPS Alliance Shipping Partner benefit customers visiting Valvoline Instant Oil Change?
Customers can conveniently combine vehicle maintenance with shipping or courier services at UPS Alliance Shipping Partner nearby, saving time by managing both errands in one trip.
Are there dining options close to Valvoline Instant Oil Change for customers waiting on their vehicle?
Yes, customers can enjoy nearby dining such as Wendy’s fast food, Dunkin Donuts coffee shop, Qdoba Mexican restaurant, and Rizzo’s Roast Beef and Pizza.
Can customers visit other retail or service stores near Valvoline Instant Oil Change?
Yes, nearby customers can visit stores like Staples for office and shipping needs, Verizon and AT&T stores for mobile phones, and sportswear at Marathon Sports.
Is Valvoline Instant Oil Change closed on any major holidays?
Yes, the location is closed on Thanksgiving Day (November 27, 2025) and Christmas Day (December 25, 2025).