Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Warren St in Roxbury, MA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Roxbury, MA or call us at (617) 989-3841.
Many customers reported poor customer service, with experiences of rudeness, lack of assistance, and unhelpful staff.
Product Availability
Several reviews mentioned that the store often lacks the necessary parts or items, leading to customer frustration.
Staff Knowledge
Customers expressed concerns about the staff's knowledge regarding products and car parts, indicating a need for better training.
Positive Experiences
Despite the negative feedback, some customers highlighted positive interactions with specific staff members who provided helpful and friendly service.
MR
Maria Ramirez
Dec 21, 2025
4.0
Súper amables me ayudaron muy rápido
HR
Hector Rosario
Oct 11, 2025
2.0
Way too pricey
NR
Noelia Ramos
Sep 12, 2025
1.0
Called to ask a question about testing an alternator from my car. And the customer service there is repulsive. They do not know how to speak kindly to people just asking questions. The worker did not want to answer my question and I kept asking because his answer was confusing me. However, he quickly raised his voice and hung up the phone call. Will never be calling or going back to that Autozone.
ER
Edward Roa
Jul 30, 2025
1.0
Las piezas que estaba buscando no estaban disponibles , tampoco en la tiendas cercanas.
FR
Francisco Rodriguez
Jul 27, 2025
5.0
Great custumer servise the spanish girl ,friendly smile 😘😉
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in Roxbury, MA?
AutoZone Auto Parts in Roxbury, MA is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:30 AM to 8:00 PM.
Does AutoZone Auto Parts in Roxbury offer in-store pickup and delivery options?
Yes, they offer in-store pickup and same-day delivery services.
What types of products can I find at AutoZone Auto Parts on Warren St?
They offer a variety of auto parts including brake pads, car batteries, car accessories, and after-market automobile parts from brands like Duralast, Edelbrock, Bosch, ACDelco, and more.
Can I shop at AutoZone Auto Parts online and pick up my order in-store?
Yes, you can shop online and choose in-store pickup. Visit their website to place an order.
How can I contact AutoZone Auto Parts in Roxbury if I have questions?
You can call them at (617) 989-3841 or email customer.service@autozone.com for assistance.
Is AutoZone Auto Parts in Roxbury open for curbside pickup and in-store shopping?
Yes, the store supports curbside pickup as well as in-store shopping.
What are some nearby places I can visit when shopping at AutoZone on Warren St?
Nearby places include Metro by T-Mobile for mobile phone needs, Save A Lot for grocery shopping, and Santander Bank ATM for financial services, all conveniently close to AutoZone.
Are there food options near AutoZone Auto Parts on Warren St?
Yes, you can find the Spoon Truck food truck nearby as well as Crown Fried Chicken and McDonald's for quick meals before or after your visit.
Which community services or organizations are close to AutoZone in Roxbury?
Nearby community organizations include the NAACP Boston Branch, RPC Social Impact Center, and Warren Street Baptist Church, providing social services and support.
Are there any shopping centers or retail stores near AutoZone on Warren St in Roxbury?
Yes, The Mall of Roxbury, Marshalls, Brother’s Wine & Spirits, and Price Rite Marketplace are nearby retail locations to visit.