Many customers praised the staff, particularly Alex and Scott, for their helpfulness and professionalism.
Long Wait Times
Numerous reviews highlighted excessive wait times for service, often exceeding the estimated duration.
Service Quality Issues
Several customers reported problems with service quality, including incomplete work and issues with tire installations.
Mixed Experiences
While some customers had positive experiences, others expressed dissatisfaction with the overall service and management.
PG
Paul Gemmell
Dec 27, 2025
5.0
Goodyear Assurance is a wonderful tire. Alex 1, Nico, and Alex 2 are great. I am very happy with my experience there. They did not have four tires that I wanted in stock, but Alex 1 ordered them for the next day. They do offer free bottle water. Thank you for a great job. Goodyear tires are the best!
AB
Annette Bartley
Dec 22, 2025
1.0
Brought my car in for a battery Dec. 2O, 2025 and brakes all day job got there at 9am car finished at 5:30 pm , Dec 21 car won’t start Dec 22 . call at 7:30am , 7 times phone no answer and can’t leave no messsge.
NM
Nestor Munoz
Nov 15, 2025
1.0
Had my car serviced left feeling confident with tha work got home. checked tires 1 bolt missing. 🤔 did that person/ employee who by tha way took tires off and put all 4 tires back on notice it was missing 🤔or forgot to put back..?pay attention at your job you could have at least tell the paying costumer. It was missing and replaced it. Safety first
HN
hữu ngạn nguyễn
Nov 8, 2025
1.0
I had a very bad experience with my recent order of four tires. On my first visit, I was told they did not have enough tires in stock. For the second attempt, I was not notified that the tires had still not arrived. Finally, on the third attempt, I was asked to be there at 6:45 but then waited until 11:15 for the service.
RN
Rebecca Noyes
Oct 10, 2025
5.0
These guys are awesome- shoutout to Alex!!
I called on a Friday morning with a flat tire, and they were able to squeeze me in. I only waited a couple hours, and they put two new tires on for me. Absolutely recommend.
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service offer?
Goodyear Auto Service provides full-service tire and automotive repairs, including oil changes, by certified mechanics.
Where is Goodyear Auto Service located?
It is located at 635 American Legion Highway, Roslindale, MA 02131-3935, USA.
What are the regular operating hours of Goodyear Auto Service?
The service center is open Monday through Saturday from 7:00 AM to 6:00 PM and is closed on Sundays.
Is Goodyear Auto Service open on holidays?
They are closed on Thanksgiving (11/27/2025) and Christmas (12/25/2025), and have limited hours from 8:00 AM to 5:00 PM on Christmas Eve and New Year's Eve in 2025.
What payment options are accepted at Goodyear Auto Service?
Customers can pay with American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Goodyear Auto Service offer pickup or delivery services?
Yes, they provide in-store pickup services for certain products.
Is Goodyear Auto Service wheelchair accessible?
Yes, they have a wheelchair accessible entrance and restroom.
How can I book an appointment at Goodyear Auto Service?
You can make an appointment online at their reservation website.
What nearby dining options can I visit before or after my service?
You can try KFC for fast food chicken or Little Caesars Pizza, both located nearby for a quick meal.
Are there any nearby stores where I can shop while waiting?
Yes, nearby stores include Urban Renewals thrift store, Snipes USA shoe and clothing store, and Price Rite Marketplace grocery store.
Is there an ATM nearby Goodyear Auto Service for cash withdrawals?
Yes, there is a Bank of America ATM near the service center for your convenience.