Enterprise Rent-A-Car

4.4
286 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Roslindale, MA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Roslindale location today.

Location

Enterprise Rent-A-Car
4009 Washington St, Roslindale, MA
02131, United States

Hours

Reviews

4.4
286 reviews
5 stars
211
4 stars
31
3 stars
9
2 stars
5
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for being friendly, helpful, and professional, contributing to a positive rental experience.

Vehicle Condition

Most customers report that the cars are clean and well-maintained, although there are occasional complaints about specific vehicles being in poor condition.

Wait Times

While many reviews mention efficient service, some customers experienced longer wait times, particularly during busy periods.

Reservation Issues

There are reports of reservation mishaps, including customers receiving different vehicles than booked or being informed of unavailability shortly before pickup.

Overall Experience

Despite some negative experiences, many customers express satisfaction and a willingness to return, highlighting the location as their preferred choice.
  • TC
    Tyler Churchill
    Nov 12, 2025
    1.0
    They gave me a car with a rejected inspection sticker, smelled like weed and no gas
  • LH
    Laura Hess
    Nov 11, 2025
    5.0
    Excellent customer service and care at this location! Recommend 100%
  • EM
    Emily Miller
    Nov 5, 2025
    5.0
    I really appreciate this Enterprise location. I'm going to be renting cars regularly for the next couple months and this location has gotten me through the past couple rentals really well. The cars are always clean and in good condition. The employees are friendly and helpful. There are times when they seem short staffed comparatively to the amount of customers inside but they try to help quickly and efficiently. I've been in other locations where I've waited to be helped while 5 employees chat amongst themselves and that does not happen here. Thanks y'all!
  • FP
    Fridolin Paiki
    Nov 3, 2025
    5.0
    Amazing customer experience. The manager and the staff are very helpful in handling my case. Even though the car model I requested was not available, they found an even better one for me. Looking forward to renting from this place again.
  • JP
    Jessica Paulino
    Oct 31, 2025
    5.0
    I have used this location several times and although there is often a wait the customer service has been great overall.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car in Roslindale offer?

They offer a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.

Where is Enterprise Rent-A-Car located in Roslindale?

It is located at 4009 Washington St, Roslindale, MA 02131, USA.