Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone American Legion Highway in Roslindale, MA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Roslindale, MA or call us at (617) 522-9243.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.0
345 reviews
5 stars
194
4 stars
63
3 stars
28
2 stars
12
1 star
48
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service quality, with some employees praised for their helpfulness while others were reported as rude and unprofessional.
Employee Knowledge
Several customers highlighted the expertise and helpfulness of specific employees, particularly in diagnosing car issues and providing product recommendations.
Store Operations
Multiple reviews mentioned issues with store hours, including late openings and unresponsive staff, leading to customer frustration.
Product Availability
Customers expressed dissatisfaction with the availability of certain parts and the handling of online orders, with some reporting delays and poor communication.
Overall Experience
While some customers had positive experiences and praised specific employees, many expressed frustration with service quality and management, indicating a need for improvement.
- NRNancy ReyesOct 13, 20252.0Employees are very rude. Had 3 people working on comercial side with no customers, one person on the regular register helping customers. I went and asked if they can help me because the other side was occupied and they had no customers. Employee (Natalia) told me very rudely that I have to go the other side and wait although they were occupied. The other staff member told me they could have helped me to do a Diagnostic.
- JJJokerMasterYTSep 12, 20251.0Customer service was awful and poor, an employee called Ashley she was so unprofessional and disrespectful with the customers and me. She just was sitting on the floor doing anything not even helping the customers, the store manager Dean Thomas didn’t even care about the situation and she started insulting me for not reason. He can’t be a store manager if he will allow his employees threat the customer however they want. This happened September, 12 at 4:20pm. Raymond was so helpful, he helped me and my friends find all the parts that I was looking for. Thanks Raymond
- JCJordan CelloAug 15, 20255.0My experience was great at AutoZone! Devin C. was so kind and helpful when I needed a new car battery. He explained all of the differences of the different batteries and the pro's and con's of each. Not only that, but he was extremely professional, offered excellent customer service, and was just a pleasure to do business with! In my opinion, he should be running the entire store, AutoZone is extremely lucky to have him!
- YPYanirys PimentelAug 9, 20255.0Buenas atenciones al cliente
- AAAhmed AbdelmegedJul 5, 20255.0Alina has helped me reading the error code. She was professional and curious.
Frequently Asked Questions About AutoZone Auto Parts
What are the opening hours of AutoZone Auto Parts in Roslindale?
AutoZone Auto Parts in Roslindale is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 7:30 AM to 9:00 PM.
Where is AutoZone Auto Parts located in Roslindale, MA?
It is located at 664 American Legion Hwy, Roslindale, MA 02131, US.
What types of products does AutoZone Auto Parts offer?
They offer auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Does AutoZone Auto Parts provide in-store pickup and delivery services?
Yes, they offer in-store pickup, same day delivery, and curbside pickup services.
What brands can I find at AutoZone Auto Parts in Roslindale?
Brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts customer service?
You can call them at (617) 522-9243 or email customer.service@autozone.com.
Are there convenient places to eat near AutoZone Auto Parts in Roslindale?
Yes, nearby dining options include Clinton Market (barbecue restaurant), Pisces Fish Market (seafood restaurant), Dunkin' (coffee shop), and Popeyes® Louisiana Kitchen (fast food restaurant).
Which stores are close to AutoZone for additional shopping needs?
Close by are Rainbow Shops (women's clothing and shoe store), GameStop (video game and toy store), Snipes USA (shoe and men's clothing), and Urban Renewals (thrift and consignment store).
What nearby financial services can I access when visiting AutoZone?
Nearby financial services include Ria Money Transfer - PLS Check Cashers, Western Union, PLS Check Cashing, and Bank of America ATM.
Can I combine a visit to AutoZone with public transit or quick errands?
Yes, the location is accessible and near convenient spots such as ecoATM for device recycling, and the Roslindale Shopping Center, making it easy to run multiple errands or use nearby transit options while visiting AutoZone.