AutoZone Auto Parts

4.0
345 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone American Legion Highway in Roslindale, MA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Roslindale, MA or call us at (617) 522-9243.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
664 American Legion Hwy, Roslindale, MA
02131, United States

Hours

Reviews

4.0
345 reviews
5 stars
194
4 stars
63
3 stars
28
2 stars
12
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service quality, with some employees praised for their helpfulness while others were reported as rude and unprofessional.

Employee Knowledge

Several customers highlighted the expertise and helpfulness of specific employees, particularly in diagnosing car issues and providing product recommendations.

Store Operations

Multiple reviews mentioned issues with store hours, including late openings and unresponsive staff, leading to customer frustration.

Product Availability

Customers expressed dissatisfaction with the availability of certain parts and the handling of online orders, with some reporting delays and poor communication.

Overall Experience

While some customers had positive experiences and praised specific employees, many expressed frustration with service quality and management, indicating a need for improvement.
  • NR
    Nancy Reyes
    Oct 13, 2025
    2.0
    Employees are very rude. Had 3 people working on comercial side with no customers, one person on the regular register helping customers. I went and asked if they can help me because the other side was occupied and they had no customers. Employee (Natalia) told me very rudely that I have to go the other side and wait although they were occupied. The other staff member told me they could have helped me to do a Diagnostic.
  • JJ
    JokerMasterYT
    Sep 12, 2025
    1.0
    Customer service was awful and poor, an employee called Ashley she was so unprofessional and disrespectful with the customers and me. She just was sitting on the floor doing anything not even helping the customers, the store manager Dean Thomas didn’t even care about the situation and she started insulting me for not reason. He can’t be a store manager if he will allow his employees threat the customer however they want. This happened September, 12 at 4:20pm. Raymond was so helpful, he helped me and my friends find all the parts that I was looking for. Thanks Raymond
  • JC
    Jordan Cello
    Aug 15, 2025
    5.0
    My experience was great at AutoZone! Devin C. was so kind and helpful when I needed a new car battery. He explained all of the differences of the different batteries and the pro's and con's of each. Not only that, but he was extremely professional, offered excellent customer service, and was just a pleasure to do business with! In my opinion, he should be running the entire store, AutoZone is extremely lucky to have him!
  • YP
    Yanirys Pimentel
    Aug 9, 2025
    5.0
    Buenas atenciones al cliente
  • AA
    Ahmed Abdelmeged
    Jul 5, 2025
    5.0
    Alina has helped me reading the error code. She was professional and curious.

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours of AutoZone Auto Parts in Roslindale?

AutoZone Auto Parts in Roslindale is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 7:30 AM to 9:00 PM.

Where is AutoZone Auto Parts located in Roslindale, MA?

It is located at 664 American Legion Hwy, Roslindale, MA 02131, US.