Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Broadway in Revere, MA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Revere, MA or call us at (781) 289-1092.
Many customers praised the exceptional customer service provided by staff members, particularly highlighting individuals like Julio, Ariel, and Keith for their helpfulness and professionalism.
Staff Knowledge
Several reviews noted the staff's knowledge and ability to assist customers in finding the right parts and providing installation help.
Management Issues
There were mixed reviews regarding management, with some customers expressing dissatisfaction with certain managers' attitudes and service quality.
Inventory Problems
Customers reported issues with inventory management, including long wait times for parts and unavailability of items.
Positive Experiences
Despite some negative feedback, many customers shared positive experiences, emphasizing the friendly atmosphere and willingness of staff to assist.
RW
Ron Will
2 days ago
5.0
Mister Kelley's the best.He told me what to do to my generator.\nAnd you'll see a car part , but he knew what the tele me to do with my generator and I appreciate so much appreciate you mister kelly
LB
Leila Blev
Dec 21, 2025
5.0
The manager Julio is so kind and helpful and he made my day! Not only did he help me test my battery, alternator and starter, he went above and beyond to get a new battery in my car and even helped me follow up on the warranty so I didn’t have to spend an arm and a leg to get my car running again. I’ve honestly never had anyone in any customer service role be this helpful. Thank you Julio!!
KB
Karla Barraza
Dec 19, 2025
1.0
Fui a comprar un bombillo💡 para la Luz de freno para mi carro le pregunte a la persona que me atendio que si que ellos lo instalaban el dijo SI Pero Que yo regresera el dia siguiente
Cuando regrese inocentemente Como el me dijo llegue me entendio otra persona y me Va diciendo Que ellos no hacen nada de eso mi punto es esas cosas no se hacen lo hacen perder el tiempo se apreovechan por que uno es Mujer
MM
Med
Dec 8, 2025
5.0
Julio who is the manager at the revere AutoZone location was very helpful. His customer service was top-notch. He was able to assist me with this alternator issue I was dealing with and also explained thoroughly how the warranty process works.
At the end I got the result I wanted and I couldn't be more happier. He really values his job and cares about making his customers happy. I even tried to offer him a tip but he wouldn't accept it.
AR
Aleyda Rivas
Sep 27, 2025
5.0
I went to get my battery replace and I’m thankful that Julio was there to help me!! He change my battery and didn’t turn me away even though it looked so complicated he made it look easy! I’m so happy for the service I received and I will be coming in here always! Thank you Julio for your hard work!