Jiffy Lube

4.5
415 reviews

About

Oil Change Service StationCar Inspection StationBrake ShopTire ShopCar Battery StoreJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in RANDOLPH. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
26 Warren St, Randolph, MA
02368, United States

Hours

Reviews

4.5
415 reviews
5 stars
317
4 stars
49
3 stars
5
2 stars
10
1 star
34

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of experiences, with some praising the knowledgeable and friendly staff, while others experienced issues such as poor service and unresolved car problems.

Wait Times

Many customers expressed frustration with long wait times for oil changes, often exceeding the advertised quick service.

Pricing Issues

Several reviews highlighted dissatisfaction with pricing, including unexpected charges and issues with coupon applications.

Customer Service

While some customers praised the staff for their helpfulness and professionalism, others reported unprofessional behavior and lack of communication.
  • YS
    Yaroslav Susloparov
    Dec 22, 2025
    1.0
    I read the reviews on Google and saw that this service was advertised as having affordable oil change prices. However, when I actually came in for an oil change on my Toyota Prius 2012, I was charged $111.22, which was a big disappointment. For comparison, at Valvoline the same oil change costs $85 and is done much faster. Based on my experience, I can’t recommend this place.
  • NJ
    Nurlan Javadli
    Dec 12, 2025
    1.0
    I had a very bad experience at this Jiffy Lube. I came in for a simple oil change, and right after they finished, my car would not start. They tried jump starting it and it still wouldn’t start. After a while the car randomly started on its own and they told me my battery was bad. I explained that I didn’t think it was the battery because it didn’t die like a weak battery normally does, and when I turned the key there was no clicking at all – which usually means something else is wrong or a wire was disconnected. They continued insisting it was the battery and that I needed a new one. Later that same day, my car again failed to start multiple times. I ended up buying a brand new battery, and the problem is still there. Now my car won’t start at all. I tried calling them several times, but they don’t answer the phone. It rings a few times and then they hang up. Very unprofessional and frustrating experience. I went in for an oil change and left with a car that won’t start.
  • MP
    Matt Puleo
    Oct 23, 2025
    1.0
    15 minute oil change? More like hour long oil change. I waited 45 minutes for the car in front of me to get its oil changed while the employees just stood around and took their sweet time. Don’t come here if you’re looking for a quick oil change.
  • NS
    Natalee Sempere
    Sep 3, 2025
    1.0
    Got an oil change last Friday and had to go to a different jiffy lube because the oil was overfilled and was causing white smoke to come out of the exhaust. Car has been spewing white smoke ever since even after draining and refilling.
  • LG
    Louis Dor Gay
    Aug 19, 2025
    1.0
    Had oil change a few days ago. Strong gas smell and difficulty to start vehiclenow. Had to change oil.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service