Jiffy Lube

4.5
412 reviews

About

Oil Change Service StationCar Inspection StationBrake ShopTire ShopCar Battery Store
Jiffy Lube offers fast, quality oil changes performed by trained technicians in RANDOLPH. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
26 Warren St, Randolph, MA
02368, United States

Hours

Reviews

4.5
412 reviews
5 stars
317
4 stars
48
3 stars
5
2 stars
10
1 star
32

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers experienced long wait times for oil changes, with some reporting delays of over an hour.

Customer Service

Feedback on customer service is mixed; while some praised the staff for being friendly and helpful, others reported unprofessional behavior and lack of communication.

Quality of Work

Several customers reported issues with the quality of service, including overfilled oil, leaks, and improper repairs.

Staff Knowledge

Some reviews highlighted the expertise and helpfulness of specific staff members, particularly in diagnosing car issues.

Cleanliness

The waiting area and service bays received positive remarks for cleanliness, contributing to a pleasant customer experience.
  • MP
    Matt Puleo
    Oct 23, 2025
    1.0
    15 minute oil change? More like hour long oil change. I waited 45 minutes for the car in front of me to get its oil changed while the employees just stood around and took their sweet time. Don’t come here if you’re looking for a quick oil change.
  • NS
    Natalee Sempere
    Sep 3, 2025
    1.0
    Got an oil change last Friday and had to go to a different jiffy lube because the oil was overfilled and was causing white smoke to come out of the exhaust. Car has been spewing white smoke ever since even after draining and refilling.
  • LG
    Louis Dor Gay
    Aug 19, 2025
    1.0
    Had oil change a few days ago. Strong gas smell and difficulty to start vehiclenow. Had to change oil.
  • AF
    Angel Figueroa
    Aug 12, 2025
    5.0
    Great
  • AS
    Amanda Schiffer
    Jul 31, 2025
    1.0
    Every single time ive gone here I’ve left with car issues. The phone line isn’t set up so I cant Even call to talk to someone.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service