Enterprise Rent-A-Car

3.9
368 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Randolph, MA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Randolph location today.

Location

Enterprise Rent-A-Car
249 N Main St, Randolph, MA
02368, United States

Hours

Reviews

3.9
368 reviews
5 stars
226
4 stars
37
3 stars
29
2 stars
12
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and attentive, with specific mentions of individuals like Drew, Jabril, and Alex for their exceptional service.

Vehicle Quality

Several reviews highlighted issues with vehicle cleanliness and maintenance, including reports of cars smelling of smoke and having mechanical problems.

Reservation Issues

Customers expressed frustration over last-minute reservation cancellations and discrepancies in pricing, leading to a lack of trust in the booking process.

Efficiency

Many customers appreciated the quick and efficient rental process, noting that pick-up and drop-off were generally smooth and fast.

Communication Problems

There were complaints about poor communication, including difficulty reaching staff by phone and unprofessional behavior from some employees.
  • ML
    Mike Lane
    4 days ago
    5.0
    I had a great experience and would rent from Randolph enterprise store again and again and the fact that they opened on Sunday was great to i couldn't have been treated better from the Randolph office shout to Matt and Randolph office.👍🏾
  • SH
    Stephen Heleotis
    Nov 13, 2025
    5.0
    Knot much parking at the Randolph one.
  • SF
    Svitlana Fernandez
    Nov 5, 2025
    5.0
    I had to use their services for three weeks. They listen, answer any questions and help right away, honestly give you all the information you need to know. I couldn’t ask for more. It was a pleasant experience, compared to other big companies. So I highly recommend Enterprise ,and their Randolph location!
  • DM
    Dan M.
    Oct 23, 2025
    5.0
    These guys are best! They took care of me right away and gave the best rates. Mighty was a god sent.
  • MO
    mz optimus
    Oct 14, 2025
    5.0
    The entire team at this location are always so professional and courteous. They seem to have little downtime yet always make you feel like your the only customer they have. Jake, Drew, and Matt go out of their ways to remember tiny details of their interactions with me which makes the process of picking up and returning rentals a 1000% smoother and more enjoyable.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles are available for rent at Enterprise Rent-A-Car in Randolph, MA?

Enterprise Rent-A-Car in Randolph offers a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.

What are the business hours for Enterprise Rent-A-Car in Randolph?

Enterprise Rent-A-Car in Randolph is open Monday through Friday from 8:00 AM to 6:00 PM, and on Saturday and Sunday from 9:00 AM to 1:00 PM.