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Enterprise employee helping Enterprise car rental customer roadside in the rain
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Enterprise Rent-A-Car

4.0
(388 reviews)

Business Details

249 N Main St, Randolph, MA
02368, United States
(781) 961-9550
https://www.enterprise.com/en/car-rental/locations/us/ma/randolph-1030.html

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Randolph, MA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Randolph location today.

Location

Enterprise Rent-A-Car
249 N Main St, Randolph, MA
02368, United States

Hours

Reviews

4.0
388 reviews
5 stars
242
4 stars
37
3 stars
29
2 stars
13
1 star
67

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and helpful throughout the rental process.

Reservation Issues

Several reviews highlighted problems with reservations, including unavailability of reserved vehicles and last-minute cancellations.

Vehicle Condition

Customers reported mixed experiences regarding vehicle cleanliness and maintenance, with some receiving cars that were not properly cleaned or had unpleasant odors.

Communication Problems

There were complaints about poor communication, including difficulty reaching staff by phone and lack of timely updates regarding reservations.

Positive Experiences

Despite some negative feedback, many customers expressed satisfaction with their overall rental experience, particularly noting the efficiency of the service.
  • LC
    L C
    Feb 15, 2026
    5.0
    Honestly over there was good! Car did what it needed no problem I prefer them over Brockton location any day! I appreciate that the car did not reek of weed sooo thankful! Dereck and Nick was very professional and understanding for which I appreciated very much!
  • DD
    Dave
    Feb 5, 2026
    5.0
    The driver Donnie was very polite and friendly. I mentioned I get motion sickness before we drove off. He acknowledged this and made the ride very smooth and safe. Couldn't have gone any smoother than it did. Thanks and keep up the great customer service.
  • JH
    john harrison
    Feb 5, 2026
    5.0
    Highly professional, courteous, friendly and will do whatever they can to please the customer. This is my second time renting from Enterprise and I’m always looking forward to the experience because the team in EXCELLENT!!!
  • KV
    Kendy Valbrun
    Feb 5, 2026
    5.0
    I had an exceptional experience with Nicholas and his team at Enterprise Rent-A-Car in Randolph. From start to finish, the service was seamless, professional, and genuinely caring. They truly went above and beyond to make sure I was taken care of every step of the way. Nicholas runs a great team and clearly prioritizes customer satisfaction. Between Derek handling my claim smoothly and efficiently, I felt supported the entire time. That kind of energy makes a big difference. What really stood out was how accommodating they were when my car ended up staying in the shop longer than expected. They worked with me, made everything easy, and ensured I didn’t have to go out of my way to come back into the office or deal with extra paperwork. That level of convenience and consideration is rare — and honestly, that’s exactly how customer service should be. Nicholas and his team exceeded my expectations, and I was definitely satisfied with the experience. I’ll absolutely recommend Enterprise Rent-A-Car in Randolph and continue to show them love. What they do isn’t easy, and they do it extremely well. Highly recommend!
  • NM
    Natalie Martinez
    Jan 13, 2026
    5.0
    I have rented from them for many years and they are very professional, have excellent communication skills and will work with if any issues arise.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles are available for rent at Enterprise Rent-A-Car in Randolph, MA?

Enterprise Rent-A-Car in Randolph offers a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.

What are the business hours for Enterprise Rent-A-Car in Randolph?

Enterprise Rent-A-Car in Randolph is open Monday through Friday from 8:00 AM to 6:00 PM, and on Saturday and Sunday from 9:00 AM to 1:00 PM.

Brand Certified Facts from Enterprise Rent-A-Car

Enterprise Rent-A-Car partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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