Safelite AutoGlass

3.9
155 reviews

About

Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have auto glass damage? For power window regulator, windshield, window or back glass repair and replacement and advanced safety system recalibration in the Quincy area, turn to Safelite AutoGlass. Those in Quincy and surrounding areas can access auto glass repair and replacement from our in-shop or mobile service. Located at 1017 Hancock Street, we fix your auto glass fast. Our windshield replacements come with the only nationwide, lifetime warranty and you will drive away with a freshly vacuumed car and clean windows. Add our advanced beam wiper blades to your order and your tech will install them during your appointment. We work with most insurances!

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

Safelite AutoGlass
1017 Hancock Street, Quincy, MA
02169, United States

Hours

Reviews

3.9
155 reviews
5 stars
105
4 stars
5
3 stars
3
2 stars
4
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional demeanor of the staff, particularly highlighting individuals like Todd and Margaret for their exceptional service.

Technical Issues

Several reviews mentioned problems with the quality of work, including incorrect glass installation and issues with calibration, leading to customer dissatisfaction.

Communication

Customers expressed frustration with poor communication regarding appointments and follow-ups, particularly when parts were delayed or incorrect.

Efficiency

While many reviews noted quick service and timely appointments, there were also complaints about delays and scheduling issues that disrupted customer plans.
  • BP
    Breannah Postell
    Dec 17, 2025
    5.0
    Todd was the best, thank you again! Very kind and did a good job on my windshield
  • KB
    Kamilah Braithwaite
    Dec 13, 2025
    5.0
    Margaret has amazing customer service. Her presence is warm and welcoming and she’s a huge part of me returning to Safelite for AutoGlass care if I need it in the future. Of course the work was great as well and thank you to the tech who did it, however Margaret was amazing. Please always keep her on staff!
  • JV
    John Velazquez
    Nov 30, 2025
    5.0
    The technician was great and very professional. He did a great job.
  • JL
    Jack Larson
    Nov 17, 2025
    1.0
    It took three separate appointments for them to replace my windshield. They ordered the wrong glass twice. I’d request OEM glass when making your appointment, especially if you have cameras or other sensors that need to be calibrated.
  • ND
    Nicole Doyle
    Nov 12, 2025
    5.0
    Our tech was amazing. Friendly, good at his job and handled everything quickly. I’m disabled so everything is a bit harder for me, and they worked around it with no issues. 10/10

Frequently Asked Questions About Safelite AutoGlass

What services does Safelite AutoGlass in Quincy provide?

Safelite AutoGlass offers auto glass repair and replacement, including power window regulator, windshield, window, or back glass repair, and advanced safety system recalibration. They provide both in-shop and mobile services.

Where is Safelite AutoGlass located in Quincy?

Safelite AutoGlass is located at 1017 Hancock Street, Quincy, MA 02169, USA.