Safelite AutoGlass

3.8
151 reviews

About

Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts Store
Do you have auto glass damage? For power window regulator, windshield, window or back glass repair and replacement and advanced safety system recalibration in the Quincy area, turn to Safelite AutoGlass. Those in Quincy and surrounding areas can access auto glass repair and replacement from our in-shop or mobile service. Located at 1017 Hancock Street, we fix your auto glass fast. Our windshield replacements come with the only nationwide, lifetime warranty and you will drive away with a freshly vacuumed car and clean windows. Add our advanced beam wiper blades to your order and your tech will install them during your appointment. We work with most insurances!

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

Safelite AutoGlass
1017 Hancock Street, Quincy, MA
02169, United States

Hours

Reviews

3.8
151 reviews
5 stars
101
4 stars
5
3 stars
3
2 stars
5
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional demeanor of the staff, particularly highlighting individuals like Todd and Enrique for their excellent service.

Communication Issues

Several reviews noted significant problems with communication, including delays in updates about parts and appointments, leading to frustration among customers.

Service Quality

While many customers were satisfied with the speed and quality of the windshield replacements, some reported issues with the installation and follow-up services, including damage to their vehicles.

Scheduling Problems

Numerous customers experienced difficulties with scheduling appointments, including last-minute changes and lack of timely notifications.

Mixed Experiences

Overall, feedback was mixed, with some customers having great experiences while others faced serious issues, indicating inconsistency in service delivery.
  • JL
    Jack Larson
    Nov 17, 2025
    1.0
    It took three separate appointments for them to replace my windshield. They ordered the wrong glass twice. I’d request OEM glass when making your appointment, especially if you have cameras or other sensors that need to be calibrated.
  • ND
    Nicole Doyle
    Nov 12, 2025
    5.0
    Our tech was amazing. Friendly, good at his job and handled everything quickly. I’m disabled so everything is a bit harder for me, and they worked around it with no issues. 10/10
  • PF
    Paul Flynn
    Nov 10, 2025
    4.0
    They were courteous, knowledgeable and easy to work with.
  • DA
    Dave Ashmanskas
    Oct 5, 2025
    5.0
    Professional polite responsive
  • JM
    jim mcclune
    Oct 4, 2025
    5.0
    Todd, who did the glass replacement, and Margaret in the office, were the best. They were both very friendly and courteous and attentive to every detail. We are happy we chose their location.

Frequently Asked Questions About Safelite AutoGlass

What services does Safelite AutoGlass in Quincy provide?

Safelite AutoGlass offers auto glass repair and replacement, including power window regulator, windshield, window, or back glass repair, and advanced safety system recalibration. They provide both in-shop and mobile services.

Where is Safelite AutoGlass located in Quincy?

Safelite AutoGlass is located at 1017 Hancock Street, Quincy, MA 02169, USA.