Enterprise Rent-A-Car

4.3
210 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Quincy, MA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Beale Street location today.

Location

Enterprise Rent-A-Car
60 Beale St, Quincy, MA
02170, United States

Hours

Reviews

4.3
210 reviews
5 stars
147
4 stars
25
3 stars
9
2 stars
2
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, particularly Sean, for being friendly, helpful, and accommodating, contributing to a positive rental experience.

Vehicle Quality

Several reviews mentioned issues with vehicle cleanliness and mechanical problems, indicating inconsistency in the quality of cars provided.

Reservation Issues

There were multiple complaints about unavailability of reserved vehicles and last-minute changes, leading to customer frustration.

Communication

Customers expressed dissatisfaction with communication regarding vehicle availability and rental policies, highlighting a need for clearer information.

Overall Experience

While many customers had positive experiences, there were significant complaints about specific incidents that negatively impacted their perception of the business.
  • AA
    Ashley Acuna
    Jan 4, 2026
    5.0
    Great customer service from Julie when I called to let her know the car was going to be late. Quick car pickup and 1 public bathroom available in the shop.
  • MD
    Michael Dunder
    Dec 29, 2025
    5.0
    Sean was great, very helpful and just nice guy. The car we took was clean with no smell.
  • FB
    Francis Blanco
    Dec 6, 2025
    5.0
    Always a great experience since I began renting at this location. I have never had a negative experience. Each rental has been smooth, the staff is always friendly and informative, especially Sean, he always goes the extra mile to make my experience positive.
  • KD
    Kevin Devine
    Dec 4, 2025
    3.0
    The employees are decent, nothing extraordinary. They disguise their misery but just barely. My real issue is the fact that I go in there with the reservation coming from external companies (due to accidents or fleet companies) so the vehicle is no selected. They ask me what car I drive at home to create some illusion that they’re matching the quality. For reference I drive a 2023 Toyota Camry AWD SE Nightshade which is not even close to a base model. When I tell them this they say they’ve got the perfect car for me. I walk outside and it’s a base model Nissan Rogue. If you don’t understand the problem at this point you’re part of it. Consumers have awareness please.
  • ES
    Ecaterina Stefantiva
    Nov 28, 2025
    5.0
    On November 28, 2025 I had to visit ENTERPRISE on 60 Beale St, Quincy MA to get a rental car last minute. My car was hit by another driver/ car badly and had to be towed, unfortunately. Since it was first time ever renting a car under these circumstances we had no idea how everything works. Sean was great! He took care of everything and was very patient with explaining how everything works with insurance company in this case. Believe me or not but he made me feel so much better after the whole horrible day. I also get lost very easily in a different from my own car and he even explained everything on certain buttons and options inside the car. Forever thankful!

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car in Quincy offer?

Enterprise Rent-A-Car in Quincy offers a wide range of vehicles including cars, vans, and luxury rentals to suit your needs.

Where is Enterprise Rent-A-Car located in Quincy, MA?

Enterprise Rent-A-Car is located at 60 Beale St, Quincy, MA 02170.