Enterprise Rent-A-Car

4.1
301 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Quincy, MA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Quincy Adams Street location today.

Location

Enterprise Rent-A-Car
500 Adams St, Quincy, MA
02169, United States

Hours

Reviews

4.1
301 reviews
5 stars
212
4 stars
22
3 stars
11
2 stars
11
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff consistently received high praise for being friendly, helpful, and professional, with many customers noting exceptional service from specific employees.

Car Quality

Most customers reported receiving clean, reliable, and well-maintained vehicles, although there were some complaints about specific cars being dirty or in poor condition.

Efficiency

Customers appreciated the quick and smooth rental process, with many noting efficient paperwork and prompt service.

Communication

While many reviews highlighted excellent communication, there were some instances of miscommunication regarding reservations and vehicle availability.

Overall Experience

The majority of customers expressed satisfaction with their rental experience, often mentioning their intent to return and recommend the location to others.
  • EA
    Eder Andrade
    Nov 7, 2025
    5.0
    The customer service was superb. The staff was really friendly and helpful. It was a last minute rental but the process was easy and quick. The car was in excellent condition. I highly recommend this location.
  • BS
    Bri Sutherland
    Nov 6, 2025
    5.0
    I cannot say enough good things about this location. They went above and beyond in terms of customer service and care while I have been going through a drawn out/dreadful insurance experience as my car gets repaired. I only remember a few staff by name, but Finn and Hannah were both so friendly and delightful to deal with. The car I rented was extremely clean and when I had to rent again, they even went out of their way to give me the same car again. Would highly recommend this place!
  • CA
    Crystal Austin
    Oct 31, 2025
    5.0
    The 500 Adams Street, Quincy location has the most amazing crew! Working closely with Enterprise via my job, I have seen how their team goes the extra mile for all their customers on a continuous basis! Having had the opportunity to utilize them during my own car repairs gave me first-hand experience. And what a wonderful experience it was!!! Hannah is nothing short of exceptional! Habib always has a kind word and caring demeanor and Finn's manners are top notch! I prefer them to all other Enterprise offices because they are the most communicative and responsive. They take care of everything! And they'll take good care of you, too!
  • HH
    Helen
    Oct 8, 2025
    5.0
    Good rental cars and courteous staff.
  • JL
    Jacklyn Lynch
    Sep 14, 2025
    5.0
    I book through the app and always the experience exceed my expectations. I have been a loyal customer for over 9 years . When I move to Near to this location was super happy since rentals here improved a lot used to use the airport location but this one so far is the best. Never have a complain. Team are super helpful and cars are great.

Frequently Asked Questions About Enterprise Rent-A-Car

What services does Enterprise Rent-A-Car in Quincy, MA offer?

Enterprise Rent-A-Car offers a wide range of vehicle rentals including cars, vans, luxury cars, and provides airport pick-up services.

What are the operating hours of Enterprise Rent-A-Car at 500 Adams St, Quincy?

The location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.