Enterprise Rent-A-Car

4.2
309 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Quincy, MA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Quincy Adams Street location today.

Location

Enterprise Rent-A-Car
500 Adams St, Quincy, MA
02169, United States

Hours

Reviews

4.2
309 reviews
5 stars
219
4 stars
22
3 stars
11
2 stars
12
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff consistently received high praise for their exceptional customer service, friendliness, and willingness to go above and beyond for customers.

Vehicle Condition

Many customers noted that the rental cars were clean, well-maintained, and reliable, contributing to a positive rental experience.

Reservation Issues

Some customers experienced issues with reservations being canceled or not having the requested vehicle available, leading to frustration.

Overall Experience

Overall, the majority of reviews reflected a positive experience, with many customers expressing loyalty to this location due to the quality of service.
  • KF
    Kerry Foley
    Dec 31, 2025
    5.0
    The team at the Enterprise at 500 Adams Street in Quincy is nothing short of amazing! I booked a minivan online very last minute (at 4pm when they closed at 6!), after an awful experience at the Weymouth Hertz where the guy gave my rental to another customer and then was a total jerk to me. I left that place in tears and when I arrived at Enterprise I was expecting them to tell me I was out of luck since its a specialty vehicle and it was only 2 hours before closing. Instead of turning me away, these guys went above and beyond to get me a van so I could take my family to NYC the next morning! The only van they had wasn't available to rent because it needed an oil change, so Patrick drove to the garage and managed to get them to squeeze in a very last minute oil change for me even though the mechanic was short staffed. Every single member of the team, Patrick, Ryan, Finn, and Mike, were so accommodating and kind to me throughout the entire experience, never making me feel bad for the last minute booking and even offering to drive the rental to my house so I wouldn't have to leave my personal vehicle in a lot overnight. I honestly cannot say enough great things about the customer service and just general kindness and willingness to help after what was surely a long and busy day for the team. Dropping the car off this morning was quick and easy and the whole team was there again with their bright smiles and kindness. I will 100% be recommending this location to my friends and family and will rent from them first from now on. Thank you, Patrick, Finn, Mike, and Ryan for turning a bad experience into a great one for me and my family!!
  • EY
    E. Sultan Yucel
    Dec 29, 2025
    5.0
    Good place. Ask for Ryan when you go in he will definitely take care of you well
  • ST
    Shawn Thibeault
    Dec 16, 2025
    2.0
    Be cautious when reserving a car at this location. They canceled my reservation a few hours before picking the rental car. Their vehicle selection is very limited, and reservations do not always guarantee the size you expect. While they did call ahead this time, this is not the first time as in past visits I have arrived to pick up a reserved vehicle only to be told that the requested size was not available and that I would have to take whatever they had on hand. Not worth the hassle!
  • BB
    Benny Blanco
    Dec 4, 2025
    5.0
    The service at this enterprise is exceptional ! Patrick & Hannah make the rental process easy & are very informative
  • BM
    Brian Miller
    Nov 22, 2025
    5.0
    I ALWAYS have a positive interaction with Enterprise. Truly THE BEST car rental company in the country! I've tried them all, Enterprise consistently excellent in customer satisfaction. I highly recommend Enterprise for all your rental needs. Brian Miller Theory Media Inc.

Frequently Asked Questions About Enterprise Rent-A-Car

What services does Enterprise Rent-A-Car in Quincy, MA offer?

Enterprise Rent-A-Car offers a wide range of vehicle rentals including cars, vans, luxury cars, and provides airport pick-up services.

What are the operating hours of Enterprise Rent-A-Car at 500 Adams St, Quincy?

The location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.