Monro Auto Service and Tire Centers

4.5
527 reviews

About

Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Monro Auto Service and Tire Centers
6 Cheshire Road, Pittsfield, MA
01201, United States

Hours

Reviews

4.5
527 reviews
5 stars
447
4 stars
19
3 stars
7
2 stars
9
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Peggy Sue and Will for their exceptional service.

Service Quality

There were mixed reviews regarding the quality of service, with some customers reporting issues such as incomplete work and upselling of unnecessary services.

Timeliness

Several customers appreciated the quick service and ability to accommodate walk-ins, though some experienced delays and scheduling issues.

Pricing Concerns

Multiple reviews mentioned concerns about high prices and unexpected charges, leading to feelings of being overcharged.

Communication Issues

Customers expressed frustration over poor communication regarding appointments and service details, including being turned away despite having scheduled appointments.
  • MB
    Mike Bourret
    6 days ago
    4.0
    Very good service; taken in at time of appointment with no waiting.
  • NB
    Norberto Burgos
    Oct 30, 2025
    5.0
    La pesona que cambio el aceite de mi carro me atendió muy bien y me ayudó bastante con dudas y preguntas e hizo un trabajo de exelencia
  • AT
    Anthony Thomas
    Oct 30, 2025
    5.0
    Dropped by for a quick oil change and the team did a great job
  • GI
    George Rufo III
    Oct 7, 2025
    1.0
    Brought my truck here for an E brake repair as it would have failed inspection. They talked me into new front brakes for no reason. When I left the E brake still did not work and failed inspection and the rear brake light was not working anymore… So it actually cost me more to take my vehicle here then if I did nothing at all, and the end result was basically the same or worse
  • NP
    Nicole Peters
    Oct 2, 2025
    5.0
    Great experience! The owner was very nice and made me feel super comfortable.. Explained what needed to be done and gave me an estimate which is exactly what I paid. Was able to get an appointment immediately and waited in their clean reception area while work was done.

Frequently Asked Questions About Monro Auto Service and Tire Centers

What services does Monro Auto Service and Tire Centers offer?

Monro Auto Service and Tire Centers provide comprehensive automotive care including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing services, check engine services, and specialized tire changes.

What brands of tires can I get at Monro Auto Service and Tire Centers in Pittsfield?

They offer top-quality tires from brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.