Business Details
About
Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
Location
Monro Auto Service and Tire Centers
6 Cheshire Road, Pittsfield, MA
01201, United States
Hours
Reviews
4.5
541 reviews
5 stars
454
4 stars
19
3 stars
9
2 stars
11
1 star
48
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Peggy Sue for their exceptional service.
Service Quality
There were mixed reviews regarding the quality of service, with some customers reporting issues such as incomplete work and upselling, while others noted quick and efficient service.
Appointment Issues
Several customers experienced problems with appointments, including being turned away due to staffing issues and not being notified of changes.
Pricing Concerns
Customers expressed dissatisfaction with pricing, citing overcharges and high costs for services like oil changes.
Mixed Experiences
Overall, feedback varied significantly, with some customers having excellent experiences while others reported serious issues, leading to a lack of consistency in service.
- SHSpencer Hoyt3 days ago5.0Michael is a highly competent front desk manager and mechanic. He recommended to me a cheaper part that saved me money off of my repair. He is professional and makes sure to educate the consumer about the repairs that need to be made and what is essential for the safety of your car. Highly recommend!
- JSJeremy StringerJan 12, 20265.0Quick turnaround for a diagnosis and repair, even called me back with a better price when found a different source for part
- DRDelvin T. RichardsJan 7, 20265.0They were prompt and called me about the vehicle issues....
- KKKen KuttnerDec 30, 20254.0On the plus side: quick! Was able to get an appt for tire change on the same day. Minus: tires significantly overinflated, lost a valve cap. More attention to detail needed.
- SUSandesh UpretiDec 27, 20252.0I have been a customer for more than 3 years now. They moved from north Adams to pittsfield. It’s not even 12 hrs and they called me and told the car can’t be fixed and they will start adding parking charge. It’s 8 in the morning and it’s holiday season. With some research I found out the company has just been bought by some old dude and the rest you can dig yourself. Also, they don’t have any receptionist and they have hired some people offshore. America First Period.
Frequently Asked Questions About Monro Auto Service and Tire Centers
What services does Monro Auto Service and Tire Centers offer?
Monro Auto Service and Tire Centers provide comprehensive automotive care including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing services, check engine services, and specialized tire changes.
What brands of tires can I get at Monro Auto Service and Tire Centers in Pittsfield?
They offer top-quality tires from brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
What are the operating hours of Monro Auto Service and Tire Centers in Pittsfield?
They are open Monday through Friday from 7:30 AM to 7:00 PM, Saturdays from 7:30 AM to 6:00 PM, and are closed on Sundays.
Where is Monro Auto Service and Tire Centers located in Pittsfield?
It is located at 6 Cheshire Road, Pittsfield, MA 01201, USA.
How can I contact Monro Auto Service and Tire Centers?
You can reach them by phone at +1 413-448-2535.
Is there a nearby hotel where I can stay if I am visiting Monro Auto Service and Tire Centers?
Yes, there are several nearby hotels including Travelodge, Econo Lodge, and FairBridge Inn Express, which provide convenient lodging options for customers visiting the area.
Are there any nearby dining options close to Monro Auto Service and Tire Centers in Pittsfield?
Yes, nearby dining options include Kelly's Diner, Friendly's, and McDonald's, where customers can enjoy meals before or after their auto service visit.
Where can I find mobile phone services near Monro Auto Service and Tire Centers?
For mobile phone services, Cricket Wireless (inside Gamestop) and Berkshire Wireless Repair are nearby locations offering mobile and repair services.
Can I find automotive parts and gas stations near Monro Auto Service and Tire Centers?
Yes, nearby automotive parts and gas stations include Cumberland Farms, Minit Mart, and AutoZone, useful for customers looking for additional automotive needs.
Are there places to get financial services or ATMs close to Monro Auto Service and Tire Centers?
Yes, customers can find financial services and ATMs nearby such as Berkshire Bank, Citizens ATM, LibertyX Bitcoin ATM, Coin Cloud Bitcoin ATM, and Bitcoin Depot.