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AutoZone Auto Parts

4.6
(372 reviews)

Business Details

858 Dalton Ave, Pittsfield, MA
01201, United States
(413) 449-0050
https://www.autozone.com/locations/ma/pittsfield/858-dalton-ave.html

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone is the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and Car accessories.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
858 Dalton Ave, Pittsfield, MA
01201, United States

Hours

Reviews

4.6
372 reviews
5 stars
281
4 stars
55
3 stars
16
2 stars
7
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly manager Dave, for their friendly, helpful, and knowledgeable service.

Efficiency

Many reviews highlighted the quick service and efficient installation of parts, often completed in under 10 minutes.

Problem Solving

Staff were noted for going above and beyond to assist customers with various car issues, including battery replacements and diagnostics.

Product Availability

Customers appreciated the wide selection of parts available and the staff's ability to help find the right items.

Mixed Experiences

While most feedback was positive, there were a few reports of poor service from individual employees, indicating inconsistency in customer experiences.
  • WK
    William Kittler
    Feb 22, 2026
    5.0
    Yesterday Dave saw me struggling to find a wiper for my car and quickly grabbed me and said he would help, which he did! Within 10 minutes, I had the wiper and said he would replace it! We went to the parking lot, off with the old and on with the new one, and I was on my way. Very friendly, funny, competent, and so willing to help! Thank you, Dave, and great job!
  • MT
    Mike Tower
    Feb 15, 2026
    5.0
    I was waiting for the store to open. My 2015 Honda CRV needed a new battery. The store Manager, Dave came outside and asked me if I wanted to wait inside for the few min until they officially opened. Once inside he asked what I needed I told him a battery. He looked up the batteries explained the differences to me and didn't try to sell me the most expensive one. He offered to install it for me which was great because I'm not handy and would not be capable of doing it. I didn't tell Dave that, he just offered. He was super polite and professional. I would highly recommend going to that chain. The one in Holyoke is amazing as well. Thank you Dave!
  • HH
    Hailey Harris
    Feb 9, 2026
    5.0
    Had a great experience, Dave helped me find the correct battery for my car and replaced it. Super fast and great customer service.
  • BS
    Breanna Seviour
    Feb 4, 2026
    5.0
    Generous, patient & professional my wiper blade was being a pain to get off but he took his time and didn't break it in the removal process thankful for that Dave was wonderful I believe that was his name 🙏
  • NC
    Nicolas Coles
    Feb 1, 2026
    5.0
    Alan and Dave were amazing. They replaced my battery, patiently helped me find the right one and changed it for me in 10° weather, with wind. Not all heros wear capes. 10/10 service.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular opening hours of AutoZone Auto Parts in Pittsfield, MA?

AutoZone Auto Parts is open from 7:30 AM to 8:00 PM Monday through Saturday, and from 8:00 AM to 8:00 PM on Sundays.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, they offer in-store pickup, same-day delivery, and curbside pickup services for customer convenience.

Brand Certified Facts from AutoZone Auto Parts

AutoZone Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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