Advance Auto Parts

4.1
203 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 569 North St in Pittsfield offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
569 North St, Pittsfield, MA
01201, United States

Hours

Reviews

4.1
203 reviews
5 stars
113
4 stars
37
3 stars
23
2 stars
11
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences with staff; some customers praised helpful employees while others reported rude or unprofessional behavior.

Product Availability

Generally well-stocked with a good selection of auto parts, but some customers experienced issues with incorrect parts being sold.

Store Environment

Store cleanliness and organization received criticism, with some locations described as needing a makeover.

Knowledgeable Staff

Several reviews highlighted knowledgeable staff who provided helpful advice, although some customers felt staff lacked product knowledge.
  • TV
    Tony V
    Dec 28, 2025
    2.0
    The store itself is fine, and most of the staff is very knowledgeable. My review is low because one of the cashiers (younger woman, don't remember her name) charged me extra for the windshield wiper extended warranty without asking, she just added it in automatically. I got my replacement blades from a different associate without a hassle. If anyone else checks you out, you're fine. If she checks you out, make sure to double check everything before paying so you're not being billed for services you never asked for. I'm moving, so not shopping here will be simple, but I wanted to make sure other customers are aware of the scummy behavior of this one associate.
  • LG
    Laurie Goldman
    Dec 11, 2025
    5.0
    Always a great place when you need stuff for your car
  • MF
    Megan Foisy-Mungin
    Dec 7, 2025
    4.0
    Love the convenient hrs ans I'm new to the points program but it seems to be very worth it.
  • BP
    Bobby Perry
    Oct 2, 2025
    1.0
    Employee was rude, didn't try to help and hung up on me.
  • WL
    William Lawrence
    Jul 26, 2025
    5.0
    I had a great experience for the first time today. I dealt with a woman named Jessica she was wonderful and very helpful. She has great customer service skills and is very nice. I want to thank her so much for being very helpful and saving us a ton of money.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*