Advance Auto Parts

4.1
200 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 569 North St in Pittsfield offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
569 North St, Pittsfield, MA
01201, United States

Hours

Reviews

4.1
200 reviews
5 stars
112
4 stars
36
3 stars
23
2 stars
10
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising helpful staff while others report rudeness and lack of assistance.

Product Availability

Many customers appreciate the wide selection of parts available, often finding what they need in stock.

Staff Knowledge

While some employees are noted for their helpfulness and knowledge, others are criticized for being unhelpful or lacking product knowledge.

Store Environment

Several reviews mention the store's cleanliness and organization as needing improvement, with some locations described as understaffed.

Pricing

Customers generally find prices to be competitive, but some express concerns about upselling and high costs.
  • BP
    Bobby Perry
    Oct 2, 2025
    1.0
    Employee was rude, didn't try to help and hung up on me.
  • WL
    William Lawrence
    Jul 26, 2025
    5.0
    I had a great experience for the first time today. I dealt with a woman named Jessica she was wonderful and very helpful. She has great customer service skills and is very nice. I want to thank her so much for being very helpful and saving us a ton of money.
  • RT
    Ross T.
    Apr 4, 2023
    2.0
    Sold girlfriend the wrong battery
  • MH
    Melissa Hunter
    Mar 11, 2018
    4.0
    Excellent service, very professional, helpful and knowledgeable staff.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*