Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 569 North St in Pittsfield offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Feedback on customer service is mixed; while some employees are praised for their helpfulness, others are criticized for rudeness and lack of knowledge.
Product Availability
The store generally has a good selection of auto parts in stock, with many customers noting they often find what they need.
Staff Knowledge
There are reports of knowledgeable staff members, but also complaints about employees lacking product knowledge and providing incorrect information.
Store Environment
Several reviews mention the store being understaffed and needing a cleaning, contributing to a negative shopping experience.
DM
devin middlemiss
Feb 1, 2026
1.0
Had a battery under warranty with still 1 year left and they Refused to replace it, first they tried to tell me they had noone there that knew how to change a battery, when I told them I only wanted to replace it and do the work myself they refused to look it up in the system and told me they dont remember seeing me buy it 2 years ago. If I could give zero stars I would.
TV
Tony V
Dec 28, 2025
2.0
The store itself is fine, and most of the staff is very knowledgeable. My review is low because one of the cashiers (younger woman, don't remember her name) charged me extra for the windshield wiper extended warranty without asking, she just added it in automatically. I got my replacement blades from a different associate without a hassle. If anyone else checks you out, you're fine. If she checks you out, make sure to double check everything before paying so you're not being billed for services you never asked for.
I'm moving, so not shopping here will be simple, but I wanted to make sure other customers are aware of the scummy behavior of this one associate.
LG
Laurie Goldman
Dec 11, 2025
5.0
Always a great place when you need stuff for your car
MF
Megan Foisy-Mungin
Dec 7, 2025
4.0
Love the convenient hrs ans I'm new to the points program but it seems to be very worth it.
BP
Bobby Perry
Oct 2, 2025
1.0
Employee was rude, didn't try to help and hung up on me.
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
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