Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Peabody.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
153 reviews
5 stars
129
4 stars
7
3 stars
3
2 stars2
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional service provided by the staff, particularly highlighting individuals like Alfredo and Bernard for their exceptional customer care.
Efficiency
Several reviews noted the quick service, with many customers being in and out in under 30 minutes, although some experienced longer wait times.
Communication
Customers appreciated the clear communication regarding services performed and recommendations, with staff being described as informative and not pushy.
Mixed Experiences
While many reviews were positive, there were notable complaints about inconsistent service quality, including issues with wait times and service execution.
Pricing Concerns
Some customers felt that the pricing was higher than expected, especially compared to competitors, despite the availability of coupons.
- RDRyan Davis1 day ago5.0All the technicians were very friendly and knowledgeable. I also never felt pressured to make any unnecessary additional purchases. All work done on my vehicle was explained to me.
- JDJessica D'Avolio1 day ago5.0I was highly satisfied with my experience because the team was efficient, professional, and very clear throughout the entire process. They explained what they were doing, showed me the condition of my filters, and never made me feel pressured to add services I didn’t need. I really appreciated being able to stay in my car while still feeling informed and confident that everything was done correctly. The staff was friendly, respectful of my time, and had me in and out quickly. This location consistently delivers great service, which is why I keep coming back.
- BBBRIAN BORDERSDec 25, 20255.0Workers were considerate of time spent in line on a busy day. They kept us up to date on approximate timeframe to get started on our vehicles while in line. Professional and friendly once inside for service.
- MPMike PhilbrookDec 3, 20255.0Alfredo is the man, great customer service. Showed me the black Friday deal to save some money
- KRKen RobbinsNov 18, 20255.0Excellent service and communication from Brian and Victor. I have visited many different Valvoline locations in this one in Peabody MA is by far the best.
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change in Peabody offer?
Valvoline Instant Oil Change provides quick, 15-minute stay-in-your-car oil changes and a wide range of preventive vehicle maintenance solutions for all types of vehicles.
Where is Valvoline Instant Oil Change located in Peabody?
It is located at 230 Andover Street, Peabody, MA 01960, USA.
What are the working hours of Valvoline Instant Oil Change in Peabody?
Hours are Monday to Friday from 7:30 AM to 7:00 PM, Saturday 7:30 AM to 6:00 PM, and Sunday 9:00 AM to 5:00 PM. The store is closed on Thanksgiving Day (Nov 27, 2025) and Christmas Day (Dec 25, 2025).
Is an appointment required for service at Valvoline Instant Oil Change?
No, appointments are not required; customers can visit without scheduling in advance.
What payment methods are accepted at the Peabody Valvoline Instant Oil Change?
They accept debit cards, credit cards, and mobile NFC payments.
How can I contact Valvoline Instant Oil Change in Peabody?
You can call the main phone at +1 978-547-2708 or the alternate phone at +1 800-327-8242.
Is Valvoline Instant Oil Change a franchise?
Yes, it is a franchise participant.
What nearby automotive service options are available near Valvoline Instant Oil Change?
Nearby automotive services include Jiffy Lube for general vehicle maintenance, Giant Glass Co Inc and Safelite AutoGlass for auto glass repair and accessories, and Auto Mall Collection and BMW of Peabody for car buying and dealer services.
Are there any convenient nearby places to visit while waiting for your vehicle service at Valvoline Instant Oil Change?
Yes, customers can visit nearby places such as Bliss Massage Studio, PBinJect Medical Spa, or Pampered & Polished beauty salons for relaxation and beauty treatments during their wait.
What nearby services might be helpful for customers visiting Valvoline Instant Oil Change in Peabody?
Nearby helpful services include AT&T Store and T-Mobile for mobile phone needs, Nationwide Mutual Insurance Company and HealthMarkets Insurance for insurance services, and Borash Veterinary Clinic and Four Seasons Pet Resort for pet care.