Many customers praised the friendly and helpful staff, noting their willingness to go above and beyond to assist.
Efficiency
Several reviews highlighted the quick service and timely completion of tasks, with many customers expressing satisfaction with the speed of service.
Honesty and Fair Pricing
Customers appreciated the transparent pricing and honest assessments, often noting that they were not oversold on services.
Mixed Experiences
While many reviews were positive, some customers reported issues with service delays and unsatisfactory repairs, indicating inconsistency in service quality.
Long-term Loyalty
Numerous long-term customers expressed their continued trust and loyalty to Sullivan Tire, citing years of reliable service.
DS
Dana Shafranek
3 days ago
5.0
Erik was incredibly helpful and kind while providing a quote and explanation of services!
DM
David Medeiros
Dec 19, 2025
5.0
GO HERE! I recently got new continental pro contact tires and a new tpms sensor from here. The experience was excellent from start to finish. I had an issue where the sensor put a tpms sensor light on my dash and they immediately took the car back without question and fixed the issue. I also have a door that sticks when it’s cold outside which they fixed WITHOUT ME ASKING and never said anything to me which showed they did it out of pure kindness. I could not be happier with my experience and if you need absolutely anything I highly recommend coming here. The only improvement I recommend is cleaning the lubricant they use to put the tire on the rim that is difficult to get off but that is an extremely minor complaint when considering how much they did for me. I will be going back to this exact Sullivans tire any time I need new tires. I am very difficult to please but I was extremely impressed. Thank you to all the workers at Sullivans in Norwood!
MM
Mitchel Manning
Nov 25, 2025
1.0
My experience here began on a positive note — the drop-off process was straightforward and the staff was initially welcoming. Unfortunately, the rest of the visit did not reflect that first impression. I was quoted an unexpectedly high price for a standard tire, and when I asked about a more affordable option, there was little effort or urgency shown in helping me find one.
Despite having a scheduled appointment, my car wasn’t even brought into the shop until I asked the desk about the delay. The response I received was a sarcastic “you’ve only been here 20 minutes,” which was unnecessary and unprofessional. After that, I still ended up waiting exactly 40 minutes for a simple task: removing a spare and installing a tire. For such a basic service, the delay was unreasonable and reflected poorly on the shop’s overall efficiency.
What started as a smooth interaction quickly became a disappointing experience. I would not recommend this location based on the service and blatant disregard I received.
MM
Missy Michael-le
Oct 18, 2025
1.0
Jerk. 730 am. SATURDAY I call TO REPAIR ONE TIRE. I have this KID YELLING at me, and repeating that IF ITS NOT DEEMED REPAIRABLE then I have to REPLACE that one ,AS WELL AS THE OTHERS if they don't meet THEIR THRESHOLD!
Umm excuse me!?... I would TRUST YOUR JUDGMENT on what is REPAIRABLE or Not After this brief interaction!
Obviously ALL you have to do IS TELL pple they ALL need to be replaced. So what's the point of even attempting to do business with you!
TM
Tom Meehan
Sep 26, 2025
5.0
Jesse and the team went above and beyond to get me squared away today. My wife had a blowout on interstate 95 tire was completely gone, had to get a tow because I didn't have a wheel locking key. I called Sullivan in Norwood and Jesse followed through with everything he told me he could do on the phone. Appreciate the service so much. Will definitely be back in the future! 5 Star service. Absolutele Gentlemen!
Frequently Asked Questions About Sullivan Tire & Auto Service
Where is Sullivan Tire & Auto Service located?
Sullivan Tire & Auto Service is located at 175 Everett Street, Norwood, MA 02062, USA.
What are the regular business hours for Sullivan Tire & Auto Service?
The shop is open Monday to Friday from 7:30 AM to 6:00 PM, and Saturday from 7:30 AM to 5:00 PM. It is closed on Sundays.
Does Sullivan Tire & Auto Service offer any holiday hours?
Yes, on December 31, 2025, the shop will be open from 7:30 AM to 5:00 PM.
Can I make service appointments online at Sullivan Tire & Auto Service?
Yes, appointments can be made online through their website at https://www.sullivantire.com/appointment/services.
What types of automotive services does Sullivan Tire & Auto Service offer?
They provide tire sales and repair, auto repair services, oil changes, and wheel alignment services.
Does Sullivan Tire & Auto Service have amenities like restroom and Wi-Fi?
Yes, the facility includes a restroom and offers free Wi-Fi for customers.
Is it necessary to make an appointment before visiting Sullivan Tire & Auto Service?
No, appointments are not required; walk-ins are welcome.
What nearby places can I visit before or after my service at Sullivan Tire & Auto Service?
Nearby places include Valvoline Instant Oil Change and Safelite AutoGlass for additional auto services, and BayState Archers Training Center for recreational activities.
Are there dining options near Sullivan Tire & Auto Service?
Yes, fast food restaurants such as McDonald's and Burger King are nearby for a quick meal before or after your vehicle service.
How can nearby transit and facilities assist in reaching Sullivan Tire & Auto Service?
Nearby locations like Norfolk County Superior Court and Bank of America ATM are landmarks that can help with navigation to Sullivan Tire & Auto Service.