Many customers praised the friendly, professional, and accommodating staff, highlighting their willingness to go above and beyond to assist.
Quality of Work
Overall, customers expressed satisfaction with the quality of repairs and maintenance, noting thoroughness and attention to detail.
Honesty and Transparency
Several reviews emphasized the business's honesty in diagnosing issues and not overselling services, which built trust among long-term customers.
Efficiency
Customers frequently mentioned quick service and timely completion of work, often exceeding expectations for turnaround times.
Mixed Experiences
While many reviews were positive, some customers reported issues with service quality, such as improper repairs or customer handling, indicating inconsistency.
MM
Missy Michael-le
Oct 18, 2025
1.0
Jerk. 730 am. SATURDAY I call TO REPAIR ONE TIRE. I have this KID YELLING at me, and repeating that IF ITS NOT DEEMED REPAIRABLE then I have to REPLACE that one ,AS WELL AS THE OTHERS if they don't meet THEIR THRESHOLD!
Umm excuse me!?... I would TRUST YOUR JUDGMENT on what is REPAIRABLE or Not After this brief interaction!
Obviously ALL you have to do IS TELL pple they ALL need to be replaced. So what's the point of even attempting to do business with you!
TM
Tom Meehan
Sep 26, 2025
5.0
Jesse and the team went above and beyond to get me squared away today. My wife had a blowout on interstate 95 tire was completely gone, had to get a tow because I didn't have a wheel locking key. I called Sullivan in Norwood and Jesse followed through with everything he told me he could do on the phone. Appreciate the service so much. Will definitely be back in the future! 5 Star service. Absolutele Gentlemen!
AG
Anne-Marie Grejdus
Sep 12, 2025
5.0
10 stars out of five!
FR
Faith Rando
Sep 3, 2025
5.0
I always trust Sullivan to be proactive about keeping my car running smoothly and safe. They quickly diagnosed a cricket sound and did preventative maintenance on my car, fair and honest labor parts cost. I appreciate the hard work and keeping my car safe keeps my family safe, too. Thank you to all the Sullivan technicians!
Frequently Asked Questions About Sullivan Tire & Auto Service
Where is Sullivan Tire & Auto Service located?
Sullivan Tire & Auto Service is located at 175 Everett Street, Norwood, MA 02062, USA.
What are the regular business hours for Sullivan Tire & Auto Service?
The shop is open Monday to Friday from 7:30 AM to 6:00 PM, and Saturday from 7:30 AM to 5:00 PM. It is closed on Sundays.
Does Sullivan Tire & Auto Service offer any holiday hours?
Yes, on December 31, 2025, the shop will be open from 7:30 AM to 5:00 PM.
Can I make service appointments online at Sullivan Tire & Auto Service?
Yes, appointments can be made online through their website at https://www.sullivantire.com/appointment/services.
What types of automotive services does Sullivan Tire & Auto Service offer?
They provide tire sales and repair, auto repair services, oil changes, and wheel alignment services.
Does Sullivan Tire & Auto Service have amenities like restroom and Wi-Fi?
Yes, the facility includes a restroom and offers free Wi-Fi for customers.
Is it necessary to make an appointment before visiting Sullivan Tire & Auto Service?
No, appointments are not required; walk-ins are welcome.
What nearby places can I visit before or after my service at Sullivan Tire & Auto Service?
Nearby places include Valvoline Instant Oil Change and Safelite AutoGlass for additional auto services, and BayState Archers Training Center for recreational activities.
Are there dining options near Sullivan Tire & Auto Service?
Yes, fast food restaurants such as McDonald's and Burger King are nearby for a quick meal before or after your vehicle service.
How can nearby transit and facilities assist in reaching Sullivan Tire & Auto Service?
Nearby locations like Norfolk County Superior Court and Bank of America ATM are landmarks that can help with navigation to Sullivan Tire & Auto Service.