Enterprise Rent-A-Car

4.3
573 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Norwood, MA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Norwood South location today.

Location

Enterprise Rent-A-Car
859 Boston Providence Tpke, Norwood, MA
02062, United States

Hours

Reviews

4.3
573 reviews
5 stars
423
4 stars
45
3 stars
18
2 stars
6
1 star
81

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of employees going above and beyond to assist.

Mixed Experiences

While some customers had excellent experiences, others reported issues with rude staff, miscommunication, and unclean vehicles.

Reservation Issues

Several reviews highlighted problems with reservations, including incorrect charges and difficulties with vehicle availability.

Vehicle Condition

There were complaints about the cleanliness and condition of the vehicles, with some customers receiving cars that smelled of smoke or had maintenance issues.
  • AW
    Alexander Weingart
    5 days ago
    5.0
    Jackson is the man. Top notch customer service. I’ve been a customer for several years and I know I can always count on him and his team to pull through whether it’s for a specific vehicle or troubleshooting a problem with a current vehicle. When you walk into this location, you’re always greeted with a smile, someone willing to go out of their way to help, and they make it an easy transaction. You’re lucky to have folks like Jackson, Emma, Bridget, Noah on this team! I hope they can be acknowledged for their exceptional work, professional service, and care that matters.
  • BE
    blake Ellis
    Jan 4, 2026
    1.0
    Assignment vs. Negotiation (this is the core confusion) Enterprise → Westlake What happened here (based on what you’ve described and what these lenders typically do): • Enterprise sold/assigned a retail installment contract • That contract is governed primarily by UCC Article 9 (secured transactions), not Article 3 • Westlake did not “loan you money” in the classical sense • They purchased a receivable / paper (an account) That matters a lot.
  • BY
    Bob youss
    Nov 28, 2025
    5.0
    Thank you to the Norwood Enterprise, rising to the occasion knowing how busy I was the day before Thanksgiving they brought the vehicle to me, much appreciated Thanks again Ibrahim Moawad from Royal Pizza
  • LB
    Lynne Best
    Nov 24, 2025
    1.0
    If I could give 0 stars I would 100 percent the worst enterprise I’ve ever been to the staff is rude they will have you on hold and hang up the call the manager Emma is horrible
  • NS
    Neil S
    Oct 28, 2025
    5.0
    The service provided by this Enterprise location was exceptional. Had some difficulties with the "1-800" side of the business promising me things that were not possible, and the folks in Norwood cleaned up the mess that they were not responsible for. The woman who manages the place is very good at what she does, and all the folks at the branch were super nice and hustled every time I was there. I don't usually write reviews, good or bad, I just have given up expecting good service anywhere, but this was such an outlier I decided to take the time. Highly recommend this location.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car in Norwood offer?

Enterprise Rent-A-Car in Norwood offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.

Where is Enterprise Rent-A-Car located in Norwood, MA?

It is located at 859 Boston Providence Turnpike, Norwood, MA 02062.