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Advance Auto Parts

4.0
(195 reviews)

Business Details

961 Providence Highway, Norwood, MA
02062, United States
(781) 440-9992
https://stores.advanceautoparts.com/ma/norwood/961-providence-highway

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 961 Providence Highway in Norwood offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
961 Providence Highway, Norwood, MA
02062, United States

Hours

Reviews

4.0
195 reviews
5 stars
104
4 stars
39
3 stars
26
2 stars
1
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising helpful and knowledgeable staff, while others report rude and unprofessional behavior.

Product Availability

Customers generally find that the store has a good selection of parts, but there are instances of items being out of stock or incorrect parts being provided.

Installation Services

Many customers appreciate the free installation services offered, particularly for batteries and wipers, noting quick and efficient service.

Store Hours and Accessibility

Several reviews mention issues with store hours, including early closures and delays in service, leading to customer frustration.
  • MC
    Margaret Cole
    Feb 10, 2026
    5.0
    We needed a new (reliable) battery for the car. Advance Auto had it in stock and installed it for no extra cost. We had called O'Reilly for comparison, similar cost but they could not install due to resetting the car's computer (Ford). We were in and out with a new batter installed in no time!! Thank you Advance Auto.
  • FS
    Francisco S.
    Feb 5, 2026
    1.0
    This is the most incompetent, rude, unprofessional and unobliging staff with a hint of arrogance, that I ever experienced. When you walk in the store and approach the counter, they look at you, and make you feel like you’re just a big inconvenience to them. The other day I was there and the guy behind the counter was on the phone with a customer on the other line and he was so annoyed by that so much that he made me feel uncomfortable. I’ll do the best I can to avoid this store at all cost.
  • BF
    Brian Figueroa
    Dec 22, 2025
    1.0
    Came with 5 minutes left , even as I type in the park in lot 3 minutes before clsoing and saw them deny a customer at the door while standing right in front of him saying they are closed when it says online until 9pm. Waiting people's time
  • ZF
    Zoltan F
    Sep 28, 2025
    5.0
    I had a fantastic experience at this Advance Auto Parts. Earlier in the day, I picked up brake pads from a different location, but they gave me the wrong part. When I came here to Advance Auto Parts in Norwood, Jose, the assistant manager, was outstanding. He quickly fixed the issue, made sure I had the right part, and showed that he truly cared about helping.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*

Brand Certified Facts from Advance Auto Parts

Advance Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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