Advance Auto Parts

4.0
190 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 961 Providence Highway in Norwood offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
961 Providence Highway, Norwood, MA
02062, United States

Hours

Reviews

4.0
190 reviews
5 stars
101
4 stars
39
3 stars
26
2 stars
1
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and friendly, although some reported poor experiences with rudeness and lack of assistance.

Product Availability

The store generally has a good selection of parts, but some customers noted instances of missing stock or incorrect items being provided.

Service Speed

Customers appreciated the quick service for installations and battery checks, though there were complaints about delays in order readiness and service during busy times.

Pricing Issues

While some customers found prices competitive, others expressed dissatisfaction with high prices compared to competitors and issues with pricing accuracy.

Store Operations

Several reviews mentioned operational issues, such as staff shortages during busy hours and inconsistent store hours, leading to customer frustration.
  • ZF
    Zoltan F
    Sep 28, 2025
    5.0
    I had a fantastic experience at this Advance Auto Parts. Earlier in the day, I picked up brake pads from a different location, but they gave me the wrong part. When I came here to Advance Auto Parts in Norwood, Jose, the assistant manager, was outstanding. He quickly fixed the issue, made sure I had the right part, and showed that he truly cared about helping.
  • GA
    Greg Arbogast
    Aug 3, 2025
    5.0
    Had a battery replaced, was in and out and the service was excellent. Would recommend every time. Thank you guys
  • GJ
    Greg Johnson
    Jul 23, 2025
    5.0
    Namar at this AAP location is pure excellence. We pulled up—he helped me pick out my wiper and then swapped it for free. Like a pit crew pro engineer. Leave a tip. Smooth and lightning fast. Legend of the auto game. Thank you!
  • RR
    Rob Russo
    Jul 3, 2025
    5.0
    Good knowledgeable people who were willing to help with all aspects of my purchases.
  • JD
    Jack Dolan
    Nov 9, 2022
    5.0
    Joann was super helpful! Quick and easy experience!

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*