Jiffy Lube

4.7
742 reviews

About

Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection StationJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in NORWELL. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
49 Washington St, Norwell, MA
02061, United States

Hours

Reviews

4.7
742 reviews
5 stars
655
4 stars
47
3 stars
4
2 stars
11
1 star
25

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of experiences with service quality, with some praising the professionalism and efficiency of staff, while others expressed dissatisfaction with upselling tactics and perceived dishonesty.

Staff Behavior

Feedback highlighted issues with staff behavior, particularly concerning the manager's unprofessional conduct and rudeness, which negatively impacted customer experiences.

Efficiency

Many customers appreciated the quick service and efficiency of the oil change process, with several noting that they were in and out in a timely manner.

Customer Care

Positive reviews frequently mentioned friendly and helpful staff, with specific employees being recognized for their exceptional customer service.
  • ST
    Steve Tomey
    2 days ago
    2.0
    Came for standard service, left with an unbolted splash shield that fell off once, then again after they “fixed” it. Service was otherwise fine.
  • KH
    kevin houle
    Dec 29, 2025
    2.0
    They have always been friendly. Been there a couple times. About a year and a half ago, they told me my year old battery needed replacement, yet it's still going strong! Also was told my new break cylinder was leaking, but that was wrong as all. My last visit really set me off as I was asked to stay in the vehicle during service. After receiving the receipt about my van and them saying my tire pressure was okay at 32psi, I never say them check my tire pressure. Along with my tire pressure should be set at the proper pressure dictated on the sticker on the door,...42psi. Tire pressure was around 27 after leaving..
  • SR
    Stoddard Rowley
    Dec 15, 2025
    5.0
    Guys were fantastic!
  • LM
    Louise Mullins
    Nov 20, 2025
    2.0
    45 mins not 15 100$ for an air filter and oil change. Struggled to get skip plate back on. Not cool. This place also DOES NOT do inspection stickers which caused me to have to make yet another trip to another station.
  • SS
    Suzanne Seale
    Nov 18, 2025
    3.0
    Paid for full synthetic. He didnt take it from the hose with that label. He brought over a picher of oil didnt ask about changing filters.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service