Jiffy Lube

4.8
738 reviews

About

Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection Station
Jiffy Lube offers fast, quality oil changes performed by trained technicians in NORWELL. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
49 Washington St, Norwell, MA
02061, United States

Hours

Reviews

4.8
738 reviews
5 stars
654
4 stars
46
3 stars
4
2 stars
9
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and helpful, particularly highlighting individuals like Josh and Nate.

Management Issues

Several reviews mentioned unprofessional behavior from management, particularly regarding yelling at staff and aggressive upselling tactics.

Service Quality

While many customers reported positive experiences with oil changes and other services, some expressed concerns about the quality of work, including issues with oil levels and unnecessary upselling.

Efficiency

Customers appreciated the quick service and efficiency of the team, often noting that they were in and out in a timely manner.

Trustworthiness

There were mixed feelings about trustworthiness, with some customers feeling pressured into unnecessary services while others felt confident in the recommendations provided.
  • LM
    Louise Mullins
    4 days ago
    2.0
    45 mins not 15 100$ for an air filter and oil change. Struggled to get skip plate back on. Not cool. This place also DOES NOT do inspection stickers which caused me to have to make yet another trip to another station.
  • SS
    Suzy
    5 days ago
    1.0
    They did NOTHING they were supposed to do.
  • SS
    Suzanne Seale
    6 days ago
    3.0
    Paid for full synthetic. He didnt take it from the hose with that label. He brought over a picher of oil didnt ask about changing filters.
  • L3
    LaurieK 37
    Nov 6, 2025
    5.0
    James was respectful, helpful, and professional Boy, they got me in and out fast. Nicely done guys! Got my oil changed, fyi, cheaper than dealership.
  • SB
    Smi1e beats
    Oct 21, 2025
    5.0
    Amazing service everyone was extremely helpful especially the manager Michael, thank you once again everyone!!

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service