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Monro Auto Service and Tire Centers

4.2
(270 reviews)

Business Details

326 King Street, Northampton, MA
01060, United States
(413) 586-3266
https://locations.monro.com/ma/northampton/326-king-street

About

Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Monro Auto Service and Tire Centers
326 King Street, Northampton, MA
01060, United States

Hours

Reviews

4.2
270 reviews
5 stars
201
4 stars
11
3 stars
4
2 stars
9
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to go above and beyond.

Service Quality

While some customers reported excellent service and quick turnaround times, others experienced issues with incorrect repairs and poor workmanship.

Pricing Transparency

Several reviews indicated dissatisfaction with pricing practices, including unexpected charges and discrepancies between quoted and final prices.

Appointment Management

Customers expressed frustration with appointment scheduling and service delays, with some reporting that their appointments were not honored or that they faced long wait times.

Mixed Experiences

Overall, feedback was mixed, with some customers having positive experiences while others reported significant issues, leading to a lack of consistency in service.
  • PB
    Paul Bzdawka
    5 days ago
    5.0
    Great experience, couldn't ask for more!
  • DH
    Daniel Hayhurst
    Feb 21, 2026
    5.0
    Giovannie was incredibly helpful, friendly and responsive when I needed help with getting my car to pass inspection. Will be going back to Monro whenever I need a mechanic, highly recommend!!
  • WA
    William Antrim
    Jan 13, 2026
    5.0
    I went into Monro for a slow leak in my front two tires. They quickly repaired my front two tires. They provided outstanding customer service and were very reasonable in what they charged. I am so grateful that my tires are now holding air and the issue is resolved. Thank you for excellent service, Monro. 5 stars.
  • CA
    Cristine Arlet
    Jan 12, 2026
    5.0
    I was impressed by their skills and integrity
  • CP
    Christina Pantojas
    Jan 12, 2026
    1.0
    I went in needing a tire bearing. Was told by monro that it was not my tire bearing and that I needed new tires. I paid $816 for them to put the new tires on to be told afterwards that my car was still making the same noise. Then they told me I needed a certain fluid and to go buy it from the dealership and they would put it in for me. I brought it to another mechanic and it was in fact my tire bearing. I will never go to Monroe again.

Frequently Asked Questions About Monro Auto Service and Tire Centers

What services does Monro Auto Service and Tire Centers offer?

Monro Auto Service and Tire Centers provide vehicle maintenance, inspections, installations, repairs, roadside assistance, towing, check engine services, and tire changes with brands like Goodyear and Cooper.

Where is Monro Auto Service and Tire Centers located?

It is located at 326 King Street, Northampton, MA 01060, USA.

Brand Certified Facts from Monro Auto Service and Tire Centers

Monro Auto Service and Tire Centers partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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