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Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

4.2
(276 reviews)

Business Details

24 N King St, Northampton, MA
01060, United States
(413) 586-5177

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Northampton, MA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Northampton location today.

Location

Enterprise Rent-A-Car
24 N King St, Northampton, MA
01060, United States

Hours

Reviews

4.2
276 reviews
5 stars
189
4 stars
31
3 stars
10
2 stars
13
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional staff, highlighting their helpfulness and willingness to assist.

Reservation Issues

Numerous reviews mentioned problems with reservations, including cars not being available despite confirmed bookings, leading to significant inconvenience.

Vehicle Condition

Some customers reported issues with the cleanliness and maintenance of the vehicles, including unpleasant odors and safety concerns.

Mixed Experiences

While many had positive experiences, there were also several negative reviews indicating unprofessional behavior and poor communication from staff.

Overall Satisfaction

Despite the issues, many customers expressed a willingness to return due to the generally positive interactions with staff and the quality of the vehicles when available.
  • CK
    Cassandra Kennedy
    Feb 18, 2026
    5.0
    The customer service that I received at the Northampton office was fantastic!
  • MK
    Michael Kurland
    Feb 17, 2026
    5.0
    Great rental experience. Good pricing and great staff. Excellent vehicle.
  • KK
    Kelli-Beth Kellogg
    Jan 31, 2026
    5.0
    Reliable and kind customer service who listened to me and had an answer or found the answer quickly. The car was safe and exactly what I needed while searching for a new car after an auto accident. Was reliable even in all the snow we got. 10/10 Would recommend.
  • JL
    Judith L
    Jan 22, 2026
    5.0
    Everyone was really nice and professional. We were well taken care of. Our rental was clean from Top to bottom. The office was also very clean. We were very pleased! Highly recommend these folks and Enterprise of Northampton, MA.
  • KK
    Kibaek Lee (KB)
    Jan 8, 2026
    5.0
    Since it was my first time renting a car in the U.S., I was a bit worried, but everything went smoothly from the online reservation to picking up the car and returning it. The staff at the desk was extremely friendly, which made the experience even better. I will definitely use Enterprise again next time. Highly recommended!

Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car located in Northampton, MA?

Enterprise Rent-A-Car is located at 24 N King St, Northampton, MA 01060, US.

What are the operating hours of Enterprise Rent-A-Car in Northampton?

Enterprise Rent-A-Car is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.

Brand Certified Facts from Enterprise Rent-A-Car

Enterprise Rent-A-Car partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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