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With the Love It Here Promise, Country Hyundai is redefining car-buying. Enjoy a hassle-free, transparent experience backed by excellent value, exclusive rewards, and a team you can rely on. Shop our new or used Hyundai inventory for energy-efficient EVs and hybrids, family SUVs, or commuter sedans. Our commitment goes beyond the sale, providing reliable service and genuine parts to keep you to keep you on the road with peace of mind. Established in 2008, Country Hyundai is your trusted Hyundai dealer in Northampton, Massachusetts, serving Springfield, Westfield, Easthampton and more! Come join the family, experience the difference and see why you’re going to Love It Here at Country Hyundai.
Many customers praised the sales staff, particularly Grant, for being knowledgeable, friendly, and attentive without being pushy.
Service Issues
Numerous reviews highlighted significant problems with the service department, including long wait times, poor communication, and overcharging for basic services.
Customer Care
While some customers reported positive interactions with staff, others felt disrespected or pressured during their visits, indicating inconsistency in customer care.
Transparency and Trust
Several reviews mentioned issues with transparency regarding vehicle conditions and pricing, leading to feelings of distrust among customers.
NE
Noah Elliott
Feb 24, 2026
1.0
Stay away from this dealership if you don't wanna be scammed. The salesmen only care about getting their money and will gladly let you walk out the door with a lemon. Hopefully they get their due and are forced to close their doors for good. If you respect yourself, your safety, or your wallet don't get your car here
DD
Dan
Feb 24, 2026
1.0
Bad service. Salesman Jason Zabarsky is to be stayed away from.
Still currently holding my newly purchased used car 12 days after I bought it. Ive been paying the insurance on this car for the past 12 days under false pretense that I would receive it mere days after my initial visit to the delaership. In these 12 days, they have had ample time to alleviate a check engine light. They have not. I asked them multiple times for more information on this check engine light and any progress made on it. They have omitted the code and progress from me. Now, 12 days after I have signed and began to insure my vehicle, I have received a text at 10:30am, asking if I was still ready to get the car at 1pm, only to get a phone call at 11am to be told I actually wont be getting my car today because in the 12 days they've "been looking at it", they still havent fixed the check engine light.
How little can you care about your customer base to leave them without an operable vehicle for an indeterminate amount of time, due to your own negligence?
Is it too hard to check that all of your ducks are in a row before you tell someone that finalization will occur in 3 hours time?
-"Its out of my hands", but the vehicle has been in your lot for 2 weeks.
Jason is incapable in my mind of creating a copacetic transition for trade-in customers, and needs further guidance. Either from his supervisor, or towards the door.
JB
Joseph Bialek
Feb 19, 2026
5.0
My entire perception of the car-buying experience has been surprisingly and pleasantly altered forever. Grant guided me with his knowledge of the vehicle and financing options. The rapport was like hanging out with a friend who genuinely wanted the best for me. I never felt like I was being sold, just helped. I can't say enough about him and folks at Country Hyundai.The process was delightful from the moment I stepped in, through contract signing, to the moment they delivered my new car to my house. Oh, and the car is awesome too!
JB
John Bresnahan
Feb 15, 2026
5.0
My wife and I traveled to purchase a new 2026 Hyundai Calligraphy …. We would like to highlight our experience …
1. The overall professional treatment by our sales professional, Grant …. He took an enormous amount of time to help us determine our needs and priorities….
2. He worked with us for hours helping us to understand the new innovations in this 2026 model and illustrated all of the new innovations in this model !
3. He and the sales manager then negotiated with us earnestly and professionally .
Satisfied, we agreed on the model and set a return date to turn in our trade and also spent another hour with us in order to further educate on the many personal settings for both me and my wife.
It was an extraordinary experience enhanced by Grant’s delivery of a very professional and personalized interaction !
We truly appreciated his efforts and highly recommend both he and Country Hyundai as the best destination for your next car purchase !
John snd Jane
JJ
jdgesmlls
Feb 11, 2026
5.0
This is my second vehicle purchased from Country Hyundai/Genesis of Northampton. The purchase experience with Grant Church was courteous and professional. I explained what I was looking for and he detailed all the options. The paperwork was completed virtually and via e-sign. Vehicle delivery was quick and I was in and out in under an hour.
If you're looking for vehicle, visit Grant Church at Country Hyundai/Genesis of Northampton... you won't be disappointed.
What types of vehicles can I find at Country Hyundai?
Country Hyundai offers a range of new and used Hyundai vehicles including energy-efficient EVs, hybrids, family SUVs, and commuter sedans.
Where is Country Hyundai located?
Country Hyundai is located at 347 King Street, Northampton, MA 01060, USA.
What are the service hours for Country Hyundai?
Country Hyundai service center is open Monday to Thursday from 9 AM to 7 PM, Friday from 9 AM to 6 PM, Saturday from 9 AM to 5 PM, and Sunday from 10 AM to 3 PM.
Does Country Hyundai provide auto repair and maintenance services?
Yes, Country Hyundai offers auto repair services, genuine parts, oil changes, brake services, and more to keep your vehicle running smoothly.
How can I contact Country Hyundai for inquiries or service appointments?
You can contact Country Hyundai by phone at +1 413-551-4612 or visit their website at https://www.countryhyundai.com/ for more information.
Where can I find more information or videos about Country Hyundai?
Country Hyundai has a YouTube channel at https://www.youtube.com/@CountryHyundai where you can find videos and updates.
What other car dealers are located near Country Hyundai?
Nearby car dealers include Genesis of Northampton and Northampton Volkswagen, which also offer new and used vehicles along with repair services.
Are there any trusted auto repair shops close to Country Hyundai?
Yes, trusted nearby auto repair shops include Firestone Complete Auto Care, Town Fair Tire, and Monro Auto Service and Tire Centers.
Where can customers grab a quick bite near Country Hyundai?
Burger King is a nearby fast-food restaurant where customers can enjoy a quick meal before or after visiting Country Hyundai.
Are there any nearby medical centers if I need health services around Country Hyundai?
Yes, nearby medical centers include Labcorp, Baystate General Surgery, and MinuteClinic at CVS for convenient health services.
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