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AutoZone Auto Parts

4.3
(217 reviews)

Business Details

242 King St, Northampton, MA
01060, United States
(413) 582-0001
https://www.autozone.com/locations/ma/northampton/242-king-st.html

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone King Street in Northampton, MA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Northampton, MA or call us at (413) 582-0001.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
242 King St, Northampton, MA
01060, United States

Hours

Reviews

4.3
217 reviews
5 stars
144
4 stars
35
3 stars
15
2 stars
6
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of staff, particularly highlighting individuals like Jose and Nicolas for their exceptional service.

Product Availability

Customers appreciated the wide selection of products available, often noting that AutoZone had items that other stores did not.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences with staff attitude and service quality, indicating inconsistency in customer interactions.

Installation Services

Several reviews mentioned the convenience of staff assisting with installations, which enhanced the overall shopping experience.

Pricing Concerns

Some customers expressed frustration over pricing, feeling that they were sold more expensive items than requested or that prices were higher than competitors.
  • MG
    Mariaelena Garcia
    Feb 22, 2026
    5.0
    I shop at AutoZone frequently but today a young man named Nicholas, made the experience so much easier as he was so helpful and friendly as he changed out my wipers and a very stubborn bulb. I really appreciated his attentiveness and kind manner. I give Nicholas five stars
  • ER
    Eric Ryan
    Feb 7, 2026
    1.0
    After telling the cashier specifically that I needed the cheapest option (of spark plugs) available, he tried to tell me that all they had available was an option that was double the price. I had to embarrassingly go to their website and pull up the item I wanted. When he found it on his end, he seemed unhappy for some reason? As if I’m inconveniencing him by requesting to purchase a specific item rather than his suggestion. Received attitude for no reason whatsoever! Don’t spend your money here.
  • DP
    Donna Polwrek
    Jan 3, 2026
    5.0
    Very happy with availability of products. Louis was exceptional. Thank you!
  • WM
    William MacAdams
    Dec 21, 2025
    5.0
    I worked with Steven Lopez. He was professional, courteous, and informed. He took his time explaining about batteries, and taught me a lot about installing it, while he installed it. I always like coming to this store but this interaction makes me want to come again and again, when I need to buy auto supplies.
  • NP
    Natasha Pajak
    Dec 18, 2025
    2.0
    I just had to literally "womensplain" tires, to a guy working here. He told my poor elderly Mother there were only 2 sizes hubcap for her vehicle, 15 or 16'. I read the tire for her, and it clearly said 17! The dude actually came out and looked also, as he looked, I pointed out where to read it, because he was not looking there, and he said, "yeah, 17 " like it was nothing. I can't with people anymore.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular store hours for AutoZone Auto Parts at 242 King St, Northampton?

AutoZone Auto Parts is open Monday to Friday from 7:30 AM to 8:00 PM, Saturday from 8:00 AM to 8:00 PM, and Sunday from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup or delivery services?

Yes, the store offers in-store pickup, curbside pickup, and same-day delivery services for your convenience.

Brand Certified Facts from AutoZone Auto Parts

AutoZone Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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