AutoZone Auto Parts

4.3
215 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone King Street in Northampton, MA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Northampton, MA or call us at (413) 582-0001.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
242 King St, Northampton, MA
01060, United States

Hours

Reviews

4.3
215 reviews
5 stars
143
4 stars
35
3 stars
15
2 stars
6
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and going above and beyond to assist with car issues.

Product Availability

The store is noted for having a wide selection of auto parts and tools, often more than competitors.

Mixed Experiences

While many reviews highlight positive interactions, there are also reports of inconsistent service and some employees lacking knowledge.

Installation Services

Several customers appreciated the free installation services offered for batteries and bulbs, although some had issues with installation availability.

Pricing Concerns

Some customers expressed frustration over pricing, feeling they were sold more expensive options than necessary.
  • DP
    Donna Polwrek
    Jan 3, 2026
    5.0
    Very happy with availability of products. Louis was exceptional. Thank you!
  • WM
    William MacAdams
    Dec 21, 2025
    5.0
    I worked with Steven Lopez. He was professional, courteous, and informed. He took his time explaining about batteries, and taught me a lot about installing it, while he installed it. I always like coming to this store but this interaction makes me want to come again and again, when I need to buy auto supplies.
  • NP
    Natasha Pajak
    Dec 18, 2025
    2.0
    I just had to literally "womensplain" tires, to a guy working here. He told my poor elderly Mother there were only 2 sizes hubcap for her vehicle, 15 or 16'. I read the tire for her, and it clearly said 17! The dude actually came out and looked also, as he looked, I pointed out where to read it, because he was not looking there, and he said, "yeah, 17 " like it was nothing. I can't with people anymore.
  • SS
    Shann S.
    Dec 2, 2025
    5.0
    What a great experience! I needed antifreeze. I went into AutoZone & chose the wrong product for my vehicle. I talked with Logan at check out & he helped me find the correct product. I was in the parking lot & couldn’t get the cap off the reservoir for the antifreeze! Grrr. I asked Logan for a hand. He was patient, kind, & helpful. 🙂 I am now driving & happy. Thanx Logan!!!
  • DC
    Donna C
    Nov 30, 2025
    4.0
    Big store with a lot of product other stores don't have but they are running on minimal staff!

Frequently Asked Questions About AutoZone Auto Parts

What are the regular store hours for AutoZone Auto Parts at 242 King St, Northampton?

AutoZone Auto Parts is open Monday to Friday from 7:30 AM to 8:00 PM, Saturday from 8:00 AM to 8:00 PM, and Sunday from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup or delivery services?

Yes, the store offers in-store pickup, curbside pickup, and same-day delivery services for your convenience.