AutoZone Auto Parts

4.3
210 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone King Street in Northampton, MA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Northampton, MA or call us at (413) 582-0001.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
242 King St, Northampton, MA
01060, United States

Hours

Reviews

4.3
210 reviews
5 stars
140
4 stars
34
3 stars
15
2 stars
5
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, knowledge, and willingness to go above and beyond, particularly highlighting employees like Jose and Nicolas.

Installation Assistance

Numerous reviews mentioned the staff's readiness to assist with installations, such as batteries and bulbs, often completing these tasks quickly and efficiently.

Mixed Experiences

While many customers had positive experiences, some reported issues with service quality, including incorrect part orders and rude staff interactions.

Product Availability

Customers appreciated the wide selection of parts and tools available, although some noted pricing concerns compared to competitors.

Store Efficiency

Several reviews indicated frustrations with wait times and store organization, suggesting a need for improved customer flow and service efficiency.
  • DC
    Derek Conz
    Oct 13, 2025
    5.0
    Steven was a big help changed my bulb without me even asking thank you!
  • LK
    Liina Koivula
    Sep 25, 2025
    5.0
    Excellent service from Nicolas! Above and beyond what I expected. I had a headlight bulb out in my 2012 Yaris, and even though I was purchasing the cheapest model, Nicolas offered to install it for me. Last time, I installed the bulb myself, but it took me over an hour - it took Nicolas less than 2 minutes. Really glad I came in!
  • MM
    MEP
    Sep 8, 2025
    5.0
    My car battery died and I called AutoZone to see if they installed batteries which they do. Within five minutes I was in and out of the store with a new battery. The person who I dealt with was super helpful. Thank you very much for your help!
  • MB
    Mechelle Bolden
    Aug 31, 2025
    5.0
    Ya gotta love A Z for their willingness to help you save money by having the parts that let you DYI! Or as I like to say DYOR!! Do your own repairs! Heyyy save them bucks! P.S. they are always so helpful too!!
  • CR
    Carol Rinehart
    Aug 1, 2025
    5.0
    Especially appreciated sales person Christian H who went to considerable effort to install my car key batteries with patience and kindness. No charge beyond the $12 for two batteries. I'll be back next time I need to make a purchase.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular store hours for AutoZone Auto Parts at 242 King St, Northampton?

AutoZone Auto Parts is open Monday to Friday from 7:30 AM to 8:00 PM, Saturday from 8:00 AM to 8:00 PM, and Sunday from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup or delivery services?

Yes, the store offers in-store pickup, curbside pickup, and same-day delivery services for your convenience.