Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone King Street in Northampton, MA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Northampton, MA or call us at (413) 582-0001.
Many customers praised the staff for being helpful, knowledgeable, and going above and beyond to assist with car issues.
Product Availability
The store is noted for having a wide selection of auto parts and tools, often more than competitors.
Mixed Experiences
While many reviews highlight positive interactions, there are also reports of inconsistent service and some employees lacking knowledge.
Installation Services
Several customers appreciated the free installation services offered for batteries and bulbs, although some had issues with installation availability.
Pricing Concerns
Some customers expressed frustration over pricing, feeling they were sold more expensive options than necessary.
DP
Donna Polwrek
Jan 3, 2026
5.0
Very happy with availability of products. Louis was exceptional. Thank you!
WM
William MacAdams
Dec 21, 2025
5.0
I worked with Steven Lopez. He was professional, courteous, and informed. He took his time explaining about batteries, and taught me a lot about installing it, while he installed it. I always like coming to this store but this interaction makes me want to come again and again, when I need to buy auto supplies.
NP
Natasha Pajak
Dec 18, 2025
2.0
I just had to literally "womensplain" tires, to a guy working here. He told my poor elderly Mother there were only 2 sizes hubcap for her vehicle, 15 or 16'. I read the tire for her, and it clearly said 17! The dude actually came out and looked also, as he looked, I pointed out where to read it, because he was not looking there, and he said, "yeah, 17 " like it was nothing.
I can't with people anymore.
SS
Shann S.
Dec 2, 2025
5.0
What a great experience!
I needed antifreeze.
I went into AutoZone & chose the wrong product for my vehicle.
I talked with Logan at check out & he helped me find the correct product.
I was in the parking lot &
couldn’t get the cap off the reservoir for the antifreeze!
Grrr.
I asked Logan for a hand.
He was patient, kind, & helpful.
🙂
I am now driving & happy.
Thanx Logan!!!
DC
Donna C
Nov 30, 2025
4.0
Big store with a lot of product other stores don't have but they are running on minimal staff!
Frequently Asked Questions About AutoZone Auto Parts
What are the regular store hours for AutoZone Auto Parts at 242 King St, Northampton?
AutoZone Auto Parts is open Monday to Friday from 7:30 AM to 8:00 PM, Saturday from 8:00 AM to 8:00 PM, and Sunday from 8:00 AM to 8:00 PM.
Does AutoZone Auto Parts offer in-store pickup or delivery services?
Yes, the store offers in-store pickup, curbside pickup, and same-day delivery services for your convenience.
What types of auto parts and brands can I find at AutoZone Auto Parts in Northampton?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts from brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
What is the contact information to reach AutoZone Auto Parts at Northampton?
You can call the store at (413) 582-0001 or email customer.service@autozone.com for assistance.
Is AutoZone Auto Parts in Northampton accessible for in-store shopping?
Yes, AutoZone in Northampton supports in-store shopping, as well as online and curbside options.
Which nearby places can customers visit before or after shopping at AutoZone Auto Parts?
Customers can visit nearby places such as Stop & Shop for groceries, Domino's Pizza for a quick meal, and Great Clips for a haircut or beauty services.
Are there any automotive-related businesses near AutoZone Auto Parts in Northampton?
Yes, nearby automotive businesses include another AutoZone location and Lia Honda of Northampton, a used car dealer, which can be useful for vehicle purchase or maintenance.
Can visiting nearby services like Liberty Tax or UMassFive College Federal Credit Union help customers planning their visit to AutoZone?
Yes, customers handling tax services at Liberty Tax or financial needs at UMassFive College Federal Credit Union might find it convenient to stop by AutoZone nearby for any auto parts or maintenance needs.
Does AutoZone Auto Parts in Northampton have any online presence for customers to browse or shop?
Yes, customers can shop online or browse products at AutoZone's Northampton location website or visit their Facebook page named AutoZoneNorthamptonMA.
Since when has AutoZone Auto Parts been serving the Northampton community?
AutoZone Auto Parts has been established since 1979, providing decades of automotive parts and service.