Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone King Street in Northampton, MA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Northampton, MA or call us at (413) 582-0001.
Many customers praised the helpfulness and friendliness of staff, particularly highlighting individuals like Jose and Nicolas for their exceptional service.
Product Availability
Customers appreciated the wide selection of products available, often noting that AutoZone had items that other stores did not.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences with staff attitude and service quality, indicating inconsistency in customer interactions.
Installation Services
Several reviews mentioned the convenience of staff assisting with installations, which enhanced the overall shopping experience.
Pricing Concerns
Some customers expressed frustration over pricing, feeling that they were sold more expensive items than requested or that prices were higher than competitors.
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Mariaelena Garcia
Feb 22, 2026
5.0
I shop at AutoZone frequently but today a young man named Nicholas, made the experience so much easier as he was so helpful and friendly as he changed out my wipers and a very stubborn bulb. I really appreciated his attentiveness and kind manner. I give Nicholas five stars
ER
Eric Ryan
Feb 7, 2026
1.0
After telling the cashier specifically that I needed the cheapest option (of spark plugs) available, he tried to tell me that all they had available was an option that was double the price. I had to embarrassingly go to their website and pull up the item I wanted. When he found it on his end, he seemed unhappy for some reason? As if I’m inconveniencing him by requesting to purchase a specific item rather than his suggestion. Received attitude for no reason whatsoever! Don’t spend your money here.
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Donna Polwrek
Jan 3, 2026
5.0
Very happy with availability of products. Louis was exceptional. Thank you!
WM
William MacAdams
Dec 21, 2025
5.0
I worked with Steven Lopez. He was professional, courteous, and informed. He took his time explaining about batteries, and taught me a lot about installing it, while he installed it. I always like coming to this store but this interaction makes me want to come again and again, when I need to buy auto supplies.
NP
Natasha Pajak
Dec 18, 2025
2.0
I just had to literally "womensplain" tires, to a guy working here. He told my poor elderly Mother there were only 2 sizes hubcap for her vehicle, 15 or 16'. I read the tire for her, and it clearly said 17! The dude actually came out and looked also, as he looked, I pointed out where to read it, because he was not looking there, and he said, "yeah, 17 " like it was nothing.
I can't with people anymore.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular store hours for AutoZone Auto Parts at 242 King St, Northampton?
AutoZone Auto Parts is open Monday to Friday from 7:30 AM to 8:00 PM, Saturday from 8:00 AM to 8:00 PM, and Sunday from 8:00 AM to 8:00 PM.
Does AutoZone Auto Parts offer in-store pickup or delivery services?
Yes, the store offers in-store pickup, curbside pickup, and same-day delivery services for your convenience.
What types of auto parts and brands can I find at AutoZone Auto Parts in Northampton?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts from brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
What is the contact information to reach AutoZone Auto Parts at Northampton?
You can call the store at (413) 582-0001 or email customer.service@autozone.com for assistance.
Is AutoZone Auto Parts in Northampton accessible for in-store shopping?
Yes, AutoZone in Northampton supports in-store shopping, as well as online and curbside options.
Which nearby places can customers visit before or after shopping at AutoZone Auto Parts?
Customers can visit nearby places such as Stop & Shop for groceries, Domino's Pizza for a quick meal, and Great Clips for a haircut or beauty services.
Are there any automotive-related businesses near AutoZone Auto Parts in Northampton?
Yes, nearby automotive businesses include another AutoZone location and Lia Honda of Northampton, a used car dealer, which can be useful for vehicle purchase or maintenance.
Can visiting nearby services like Liberty Tax or UMassFive College Federal Credit Union help customers planning their visit to AutoZone?
Yes, customers handling tax services at Liberty Tax or financial needs at UMassFive College Federal Credit Union might find it convenient to stop by AutoZone nearby for any auto parts or maintenance needs.
Does AutoZone Auto Parts in Northampton have any online presence for customers to browse or shop?
Yes, customers can shop online or browse products at AutoZone's Northampton location website or visit their Facebook page named AutoZoneNorthamptonMA.
Since when has AutoZone Auto Parts been serving the Northampton community?
AutoZone Auto Parts has been established since 1979, providing decades of automotive parts and service.
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