Jiffy Lube

4.5
200 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery Store
Jiffy Lube offers fast, quality oil changes performed by trained technicians in NEWTON UPPER FALLS. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
191 Needham St, Newton Upper Falls, MA
02464, United States

Hours

Reviews

4.5
200 reviews
5 stars
155
4 stars
22
3 stars
5
2 stars
0
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional staff, highlighting their helpfulness and efficiency.

Service Quality

While some customers reported excellent service and quick turnaround times, others experienced issues with oil leaks and improper service.

Pricing Concerns

Several reviews mentioned high prices for services, with some customers feeling they were overcharged for basic oil changes.

Management Changes

Feedback indicated that the new management has improved service efficiency and organization, though some customers still reported negative experiences.

Mixed Experiences

Overall, customer experiences varied widely, with some expressing strong loyalty and satisfaction, while others had significant complaints about service quality.
  • MA
    Mohamed A. Almeghalawy
    Nov 5, 2025
    5.0
    Great place to visit for oil change and more, very good customer service
  • MT
    Moses Ting
    Sep 14, 2025
    5.0
    Hector and his team are great. I had a nail in my tire, took it over on Sunday because every other place is closed. They got it patched promptly between oil changes and I was even able to make it back to my daughter’s field hockey game.
  • LG
    Linda Garcia
    Sep 11, 2025
    5.0
    “I love this place! The workers are professional, kind, and show great hospitality. They explained everything clearly and offered me excellent choices at fair prices.”
  • TG
    Tianna Gittens
    Sep 2, 2025
    5.0
    Quick and amazing team of guys! I brought in my Hyundai with over 120,000 miles for an oil change, and the service was fantastic. The oil change has my car running smoother than ever. Highly recommend their fast, friendly, and professional service!
  • BP
    Bruce Patz
    Aug 6, 2025
    5.0
    I am a big fan of the Jiffy Lube in Newton Highlands. They have a great team and make great suggestions to ensure my car is always safe to drive!!!

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service