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Jiffy Lube

4.5
(203 reviews)

Business Details

191 Needham St, Newton Upper Falls, MA
02464, United States
(617) 244-6997

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery StoreJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in NEWTON UPPER FALLS. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
191 Needham St, Newton Upper Falls, MA
02464, United States

Hours

Reviews

4.5
203 reviews
5 stars
157
4 stars
22
3 stars
5
2 stars
0
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional staff, highlighting their helpfulness and efficiency.

Service Quality

While most reviews noted quick and efficient service, some customers reported issues with service quality, including improper oil changes and lack of thoroughness.

Management Changes

Recent management changes have led to improved organization and efficiency, with several customers noting a positive shift in service delivery.

Pricing Concerns

Several reviews mentioned dissatisfaction with pricing, describing services as expensive compared to other local options.

Mixed Experiences

While many customers had positive experiences, there were significant complaints regarding poor service and damage to vehicles.
  • AK
    alex kaz
    Dec 28, 2025
    5.0
    These guys went above and beyond to help me. My battery died in the parking lot next door. They came to my car were able to get it started and get it into their shop and changed the battery for me. Truly great service!
  • CB
    Cody B
    Dec 22, 2025
    5.0
    I’ve never been to a Jiffy Lube that was as fast and efficient as this one in 15 years going to other locations. Employees were very professional and you can tell they had a good system down to getting things done quickly and efficiently. Made me feel like I was in a NASCAR pitstop with how quickly I was in and out of there.
  • MA
    Mohamed A. Almeghalawy
    Nov 5, 2025
    5.0
    Great place to visit for oil change and more, very good customer service
  • MT
    Moses Ting
    Sep 14, 2025
    5.0
    Hector and his team are great. I had a nail in my tire, took it over on Sunday because every other place is closed. They got it patched promptly between oil changes and I was even able to make it back to my daughter’s field hockey game.
  • LG
    Linda Garcia
    Sep 11, 2025
    5.0
    “I love this place! The workers are professional, kind, and show great hospitality. They explained everything clearly and offered me excellent choices at fair prices.”

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service

Brand Certified Facts from Jiffy Lube

Jiffy Lube partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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