AutoZone Auto Parts

4.2
268 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Rockdale Ave in New Bedford, MA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in New Bedford, MA or call us at (508) 993-0616.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
117 Rockdale Ave, New Bedford, MA
02740, United States

Hours

Reviews

4.2
268 reviews
5 stars
156
4 stars
50
3 stars
33
2 stars
7
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, friendliness, and willingness to go the extra mile, with specific mentions of employees like Dakota, Roger, and Eric.

Product Availability

Customers noted a good variety of products available, although some expressed frustration with items being out of stock.

Mixed Experiences

While many reviews highlighted excellent service, there were also complaints about unhelpful staff and inconsistent service quality.

Store Cleanliness

Some customers reported issues with store cleanliness and organization, indicating a need for improvement in this area.
  • SM
    Shawn MacBarron
    Dec 13, 2025
    4.0
    Helpful staff, decent variety of products.
  • RV
    Rebecca Vieira
    Dec 3, 2025
    5.0
    I can’t say enough great things about Dakota. I was stranded two hours from home with a failing alternator, stressed and unsure what to do. Dakota immediately stepped in, treated me with kindness, and got straight to work. He replaced my alternator quickly, professionally, and with so much care. What really stood out was his attitude, patient, reassuring, and genuinely invested in helping me get back on the road safely. He explained everything clearly, made sure I felt comfortable, and went above and beyond to make a bad situation so much easier. Dakota is the definition of outstanding customer service. He saved my day, and I’m extremely grateful. Any company would be lucky to have someone as dedicated and hardworking as him. Thank you, Dakota!! you were absolutely amazing!
  • RS
    Russell Stanley
    Nov 14, 2025
    5.0
    Thank you Bobby Benoit very professional and helpful to me on a bad day. Always
  • JM
    Jessica Macnayr
    Nov 9, 2025
    5.0
    This place is awesome & the staff are highly knowledgeable & are more than willing to go the extra mile to help u out. I highly recommend AutoZone Auto Parts. They treat u like a friend rather than just another customer. 🥰
  • MM
    M B (MBDEV)
    Nov 3, 2025
    5.0
    In-N-Out real quick thanks to Kayla and Adriana. AutoZone's warranty is always the best. 3-year-old distributor cap replaced for absolutely free can't beat it. But they do owe me a lollipop.

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in New Bedford?

AutoZone Auto Parts in New Bedford is open from 7:30 AM to 9:00 PM Monday through Saturday and from 7:30 AM to 9:00 PM on Sundays as well.

Where is AutoZone Auto Parts located in New Bedford?

AutoZone Auto Parts is located at 117 Rockdale Ave, New Bedford, MA 02740.