Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Needham, MA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Needham location today.
Location
Hours
Reviews
4.1
139 reviews
5 stars
95
4 stars
11
3 stars
7
2 stars
3
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, particularly highlighting individuals like Jake and Matt for their exceptional service.
Vehicle Condition
Feedback indicated that while many cars were clean and well-maintained, there were several complaints about receiving dirty vehicles or cars with unpleasant odors.
Reservation Issues
Numerous reviews mentioned problems with reservations, including cars not being available as booked, leading to frustration and dissatisfaction among customers.
Efficiency
While many customers appreciated the quick service, some reported long wait times and inefficiencies during the rental process, particularly during busy periods.
Mixed Experiences
Overall, experiences varied widely, with some customers expressing loyalty and satisfaction, while others reported significant issues that led to a loss of trust in the location.
- CDColin J DockinsDec 31, 20255.0Manager was very helpful & polite. I'd highly recommend this location. Thank you again. Rented a Chevy Tahoe for 10 days.
- DBDennis BolgovDec 4, 20255.0Quick and friendly service, clean car with low mileage, reasonable rates. Highly recommend.
- KNKameel NasrNov 29, 20255.0I've rented from here many times and never had a bad experience. They give me a nice car, and I never have to wait more than a few minutes.
- CMCorky McCormickNov 26, 20255.0Wonderful experience at Needham office of Enterprise car rental. They gave me a beautiful, clean car and staff in Needham was super supportive dealing with my insurance company. Highly recommend Needham Enterprise.
- TKTom KrugerNov 24, 20255.0booked an SUV last minute, and although they were low on inventory, the manager Jake went above and beyond to help us out. He sent me home with the largest vehicle they had available and promised to call around to find something bigger. Honestly, I didn’t expect it to happen — but he delivered! About three hours later, right at 5:30, Jake called to let us know he had tracked down a larger SUV at a nearby location. His hard work genuinely saved our vacation and made it possible for us to bring our kids’ bikes along. Thank you, Jake! Your effort and customer service were fantastic. Highly recommend this location. Will only book from them going forward.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Needham, MA?
Enterprise Rent-A-Car in Needham offers a wide range of vehicles including standard cars, vans, and luxury cars to suit your rental needs.
What are the hours of operation for the Enterprise Rent-A-Car in Needham?
The Needham location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
Where is Enterprise Rent-A-Car located in Needham?
It is located at 27 Wexford St, Needham, MA 02494, USA.
Can I make a reservation online for a rental car in Needham?
Yes, you can reserve your rental car online at the Enterprise Needham location's website.
What payment options does Enterprise Rent-A-Car in Needham accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car offer any discounts for military personnel?
Yes, Enterprise Rent-A-Car in Needham offers discounts for active military members.
Is the Enterprise Rent-A-Car Needham location woman-owned?
Yes, this Enterprise Rent-A-Car location is owned by women.
What nearby fitness centers can I visit while in Needham?
Nearby fitness options include Pure Performance Training, F3 Fitness, Gray's Anatomy gym, Burn Boot Camp, and Gstarfit gyms.
Are there any sporting or recreation venues near Enterprise Rent-A-Car in Needham?
Yes, you can visit Fast Splits Multisport and Ace of Diamonds for sports and recreation activities near Enterprise in Needham.
What are some home improvement stores or services near Enterprise Rent-A-Car in Needham?
Nearby home improvement options include Newton Kitchens & Design, Needham Decorative Hardware, Performance Inc. for plumbing/HVAC, and Olympia Marble & Granite Co.