Enterprise Rent-A-Car

4.1
139 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Needham, MA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Needham location today.

Location

Enterprise Rent-A-Car
27 Wexford St, Needham, MA
02494, United States

Hours

Reviews

4.1
139 reviews
5 stars
95
4 stars
11
3 stars
7
2 stars
3
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, particularly highlighting individuals like Jake and Matt for their exceptional service.

Vehicle Condition

Feedback indicated that while many cars were clean and well-maintained, there were several complaints about receiving dirty vehicles or cars with unpleasant odors.

Reservation Issues

Numerous reviews mentioned problems with reservations, including cars not being available as booked, leading to frustration and dissatisfaction among customers.

Efficiency

While many customers appreciated the quick service, some reported long wait times and inefficiencies during the rental process, particularly during busy periods.

Mixed Experiences

Overall, experiences varied widely, with some customers expressing loyalty and satisfaction, while others reported significant issues that led to a loss of trust in the location.
  • CD
    Colin J Dockins
    Dec 31, 2025
    5.0
    Manager was very helpful & polite. I'd highly recommend this location. Thank you again. Rented a Chevy Tahoe for 10 days.
  • DB
    Dennis Bolgov
    Dec 4, 2025
    5.0
    Quick and friendly service, clean car with low mileage, reasonable rates. Highly recommend.
  • KN
    Kameel Nasr
    Nov 29, 2025
    5.0
    I've rented from here many times and never had a bad experience. They give me a nice car, and I never have to wait more than a few minutes.
  • CM
    Corky McCormick
    Nov 26, 2025
    5.0
    Wonderful experience at Needham office of Enterprise car rental. They gave me a beautiful, clean car and staff in Needham was super supportive dealing with my insurance company. Highly recommend Needham Enterprise.
  • TK
    Tom Kruger
    Nov 24, 2025
    5.0
    booked an SUV last minute, and although they were low on inventory, the manager Jake went above and beyond to help us out. He sent me home with the largest vehicle they had available and promised to call around to find something bigger. Honestly, I didn’t expect it to happen — but he delivered! About three hours later, right at 5:30, Jake called to let us know he had tracked down a larger SUV at a nearby location. His hard work genuinely saved our vacation and made it possible for us to bring our kids’ bikes along. Thank you, Jake! Your effort and customer service were fantastic. Highly recommend this location. Will only book from them going forward.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Needham, MA?

Enterprise Rent-A-Car in Needham offers a wide range of vehicles including standard cars, vans, and luxury cars to suit your rental needs.

What are the hours of operation for the Enterprise Rent-A-Car in Needham?

The Needham location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.