Business Details
About
Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection StationMavis Discount Tire
Mavis Tires & Brakes is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Tires & Brakes delivers trusted service and value. Come visit us today at Mavis Tires & Brakes in Natick.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
910 reviews
5 stars
811
4 stars
27
3 stars5
2 stars12
1 star
55
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, helpful, and professional staff, highlighting specific employees like Jonathan, Nick, and Nicholas for their exceptional service.
Efficiency
Many reviews noted quick service and timely completion of work, with several customers mentioning being in and out in under an hour.
Transparency
Customers appreciated the honest communication regarding services needed, with staff providing clear explanations and avoiding upselling.
Overall Experience
The majority of reviews reflected a positive overall experience, with many customers expressing their intention to return and recommend the business to others.
Pricing
While most reviews mentioned fair pricing, there were a few complaints about high costs for certain services, indicating some inconsistency in customer perceptions of value.
- CNChris NealDec 18, 20254.0Absolutely no complaints about the work provided or the customer service, but it did take over two hours to have tires mounted with a scheduled appointment. Large waiting room with wifi and a restroom.
- WDWendi DeRienzoDec 12, 20255.0Excellent service! Literally every employee that I had any contact with here were all unbelievably friendly! The store Manager (Jonathon) was above and beyond friendly and so very helpful!
- APAdam PlummerDec 9, 20255.0After scheduling an appointment, took me in even arriving an hour early. Staff super supportive and caring when it comes to my car and its parts . 10/10 would definitely come back , amazing staff.
- SHScott HayesDec 3, 20255.0I’ve come in twice in the last month with tire issues at the last minute before closing and they have saved me both times. Great customer service and work as well. Very highly recommend this location for your needs.
- MTMina TadrousNov 30, 20255.0Great customer service, quick and efficient Convenient hours even on Sunday.
Frequently Asked Questions About Mavis Tires & Brakes
What are the COVID safety practices like here?
Mavis wants you to know that your well-being and safety mean everything to us. Counters are cleaned throughout the day, we have 6ft spacing between chairs in the waiting area and when waiting in line. We also provide hand sanitizer for customers and all staff and customers are required to wear a mask. We follow CDC updates and protocol as recommended. See additional information here: https://www.mavis.com/covid-19/protocols.asp
Can I come over and fill up the air in my tire?
Yes, most Mavis locations have free tire air stations that allow you to check your tire pressure and fill up your tires for free.
Do you match tire prices from other retailers?
Yes, Mavis Tire has a low tire price guarantee, and also guarantees the price for 30 days after your purchase. Please bring the competitor price quote to your appointment or you can submit it on our website here: https://www.mavis.com/productcart/pc/_wewillbeatanyprice.asp.
Do you do wheel alignments?
Yes, for most cars, you can expect to pay approximately $89.99. Please contact your local store to get pricing or schedule an appointment for your vehicle. Find your store here: https://www.mavis.com/locations/
Do I need an appointment for you to look at my brakes?
No, an appointment is not necessary, but it’s recommended to make an appointment.
Can I wait while the work is done on my car?
Yes, you can wait inside or outside the store while the work is done. All locations have a waiting area with access to a Television and free Wi-Fi.
Do you do oil changes?
Yes, the price to perform an oil change varies by your car’s model and the type of oil it uses. We offer synthetic and conventional options.
Can I drop off my car and pick it back up?
Yes, we have overnight drop-off available. You can park your car in our lot and use dropbox to leave your keys. We will call you the next day to pick your car up.
I don’t want to wait; can I drop my car off and pick it up the same day?
Yes, you can drop your car off for same-day service and we will call you once your car is ready.
Can I get my windows tinted at Mavis?
No, we do not perform window tinting.
Do I need an appointment to get any services done?
No, we accept walk-ins for all services.
Do you fix flat tires?
Yes
Do you do state inspections?
We do state inspections but availability varies per store, please check here: https://www.mavis.com/car-inspection/ to find out if your store does inspections.
How much time does it take to do brakes?
The time to get rear brakes done depends on the vehicle. Our technicians are thorough and work diligently to get you in and out as soon as possible.
What do tires cost?
Tire prices vary by brand and size, to get an accurate cost for the tires you need, please call us or visit our website: https://www.mavis.com/productcart/pc/_shop_for_tires.asp
What are the main services offered at Mavis Tires & Brakes in Natick?
Mavis Tires & Brakes offers tire sales, brakes, alignments, oil changes, batteries, suspension, exhaust repair, and more automotive services.
Do I need an appointment for brake inspection or repairs at Mavis Tires & Brakes?
No appointment is necessary for brake services, but it is recommended to schedule one for convenience.
Does Mavis Tires & Brakes match tire prices from other retailers?
Yes, they have a tire price match guarantee and also guarantee the price for 30 days after purchase with a competitor price quote.
Are walk-ins accepted for automotive services at Mavis Tires & Brakes?
Yes, walk-ins are accepted for all services.
Can I wait inside the store while my vehicle is being serviced?
Yes, there is a waiting area with television and free Wi-Fi for customers during service.
What are the operating hours of Mavis Tires & Brakes in Natick?
Monday through Wednesday and Friday from 8am to 6pm, Thursday until 8:30pm, Saturday 8am to 5pm, and Sunday 9am to 5pm.
What payment options are available at Mavis Tires & Brakes?
They accept American Express, Cash, Check, Discover, Financing, MasterCard, and Visa.
Are there other tire shops near Mavis Tires & Brakes in Natick?
Yes, NTB - National Tire & Battery is a nearby tire shop where customers might also compare services or prices.
What nearby places can customers visit while waiting or after their visit to Mavis Tires & Brakes?
Customers can visit local spots such as Elizabeth & Co Salon, Black N' White Nails for beauty services, or the School of Rock Natick for music lessons.
How can nearby services like Tir Na Nog Childcare benefit customers of Mavis Tires & Brakes?
Customers with children can access childcare at Tir Na Nog Childcare nearby while getting vehicle services done.